Attempting To Start The Cisco Crs Node Manager Service Causes An Error 1067; Attempting To Start The Cisco Crs Node Manager Service Causes An Error 1069; Application Subsystem Is In Partial Service - Cisco Unified Contact Center Express Servicing And Troubleshooting Manual

Chapter 8 Troubleshooting Tips

Attempting to start the Cisco CRS Node Manager service causes an error 1067

Symptom
and the following message appears.
Error Message
process terminated unexpectedly.
Possible Cause
Recommended Action
Administration online help for information about properly setting up the CRS Node Manager service.

Attempting to start the Cisco CRS Node Manager service causes an error 1069

Symptom
and the following message appears.
Error Message Could not start the Cisco CRS Node Manager service on local computer.
Error 1069: The service did not start due to a logon failure.
Possible Cause
Perform the following steps to change the password for the CRS Node Manager service:
On the CRS Server, choose Start > Settings > Control Panel > Administrative Tools > Services.
Step 1
Double-click Cisco CRS Node Manager.
Step 2
Choose the Log On tab.
Step 3
Enter and confirm the Windows 2003 administrator password and click Apply. Do not include spaces in
Step 4
the password.

Application subsystem is in partial service

Symptom
partial service.
Error Message None.
Possible Cause
Performs these actions:
Step 1 Refer to the CRS trace files to identify the invalid application.
Step 2 Validate the corresponding script using the CRS Editor.
You attempt to start the Cisco CRS Node Manager service in the Windows Services window
Could not start the Cisco CRS Node Manager service on local computer. Error 1067: The
There is an internal error in the Cisco CRS Node Manager.
Refer to Cisco Customer Response Solutions Administration Guide or the
You attempt to start the Cisco CRS Node Manager service in the Windows Services window
When you install Cisco Unified Communications Manager or Cisco CRS, the Windows
2003 administrator password that you enter overwrites the existing Windows 2003 administrator
password. Also, if you enter a password that includes spaces, it may not be recorded properly.
The Engine Status area in the Engine web page shows that the Application subsystem is in
Some applications are invalid.
Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)
CRS Engine Problems
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