IBM Infoprint 6500-v05 Maintenance Manual page 211

Symptom
Shuttle does not move (continued)
Shuttle is noisy
Table 5. General Symptom List
13. Power on the printer in download mode and load flash memory (page 238).
a. If you encounter loading problems, go to the appropriate error code for resolution.
b. If you encounter the failure or message that brought you to this procedure, replace the controller
board (page 319). After replacing the controller board, DO NOT make the printer READY, but
proceed immediately to the next step.
14. Download and install the latest code from IBM First (page 231).
15. Power on the printer in download mode and load flash memory (page 238).
16. If you encounter the failure after replacing the controller board, reinstall the original controller board
and contact your DDS and Second Level Support.
1. Check the bolts securing the mechanism base to the base pan. Tighten the mechanism base
mounting bolts if they are loose enough to permit movement of the mechanism base.
2. Remove the ribbon.
3. Remove the shuttle cover. Check the shuttle frame assembly mounting/clamp screws for looseness.
Torque the 5/32 inch socket head clamp screws to 30 ± 2 inch-pounds (3.39 ± 0.23 N•m). Torque
the center captive 5/32 inch socket head screw to 30 ± 2 inch-pounds (3.39 ± 0.23 N•m).
4. Check the shuttle for electrical shorts (page 252).
5. Inspect the shuttle area for loose hardware. Tighten loose hardware.
6. Check that the hammer bank cover assembly is correctly installed, that it has not slipped off the
mounting pegs. Check that the ribbon mask has not partially separated from the hammer bank
cover. Check for debris trapped between the ribbon mask, hammer bank cover, and hammer bank.
Clean the shuttle frame assembly and hammer bank cover assembly if you find debris. Replace the
hammer bank cover assembly if you find any damage to the ribbon mask or hammer bank cover.
7. Power on the printer. Run a shuttle test. Replace the shuttle frame assembly if it is noisy or rattles.
Corrective Action
General Symptom List
211