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QUALIFIED SERVICE PERSONNEL
Qualified service personnel are those that are familiar with Frymaster equipment and who have
been authorized by Frymaster to perform service on Frymaster equipment. All authorized service
personnel are required to be equipped with a complete set of service and parts manuals, and to stock
a prescribed minimum amount of Frymaster equipment parts.
A list of Frymaster Authorized Service Agencies (ASA) was included with the unit when it was
shipped from the factory. The location and telephone number of ASAs can also be found at the
Frymaster website, www.frymaster.com/service. Failure to use qualified service personnel will
void the Frymaster Warranty on your equipment.
1.7
Shipping Damage Claim Procedure
Your Frymaster equipment was carefully inspected and packed before leaving the factory. The
transportation company assumes full responsibility for safe delivery upon acceptance of the equip-
ment for transport.
What to do if your equipment arrives damaged:
1. File a claim for damages immediately, regardless of the extent of damages.
2. Inspect for and record all visible loss or damage and ensure that this information is noted on
the freight bill or express receipt and is signed by the person making the delivery.
3. Concealed loss or damage that was unnoticed until the equipment was unpacked should be re-
corded and reported to the freight company or carrier immediately upon discovery. A con-
cealed damage claim must be submitted within 15 days of the date of delivery. Ensure that the
shipping container is retained for inspection.
FRYMASTER DOES NOT ASSUME RESPONSIBILITY
FOR DAMAGE OR LOSS INCURRED IN TRANSIT.
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