Panasonic KX-TCD961CXB Operating Instructions Manual

Panasonic KX-TCD961CXB Operating Instructions Manual

Digital cordless answering system
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KX-TCD961CXB(01~05)
Operating Instructions
1
4
G H I
7
PQ RS
R
PLEASE READ BEFORE USE AND SAVE.
Charge the batteries for about 4 hours before initial use.
99.12.3
2:01 PM
Page 1
Digital Cordless Answering System
Model No.
3
2
D EF
A B C
6
MN O
5
JK L
9
WX YZ
8
TU V
0
KX-TCD961CXB

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Summary of Contents for Panasonic KX-TCD961CXB

  • Page 1 KX-TCD961CXB(01~05) 99.12.3 2:01 PM Page 1 Digital Cordless Answering System KX-TCD961CXB Model No. Operating Instructions D EF A B C MN O JK L G H I WX YZ TU V PQ RS PLEASE READ BEFORE USE AND SAVE. Charge the batteries for about 4 hours before initial use.
  • Page 2: Before Initial Use

    KX-TCD961CXB(01~05) 99.12.3 2:01 PM Page 2 Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Accessories (Included) AC Adaptor (p.
  • Page 3: For Best Performance

    KX-TCD961CXB(01~05) 99.12.3 2:01 PM Page 3 For Best Performance Battery Charge Rechargeable Ni-Cd batteries power the handset. Install the batteries (p. 10) and charge them for about 4 hours before initial use (p. 12). Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves. For...
  • Page 4: Table Of Contents

    KX-TCD961CXB(01~05) 99.12.3 2:01 PM Page 4 Contents Speed Dialer ........24 Chapter 1 Storing Phone Numbers Preparation in Memory........24 Location of Controls ......6 Dialing a Stored Number ....24 Displays ...........8 Intercom..........25 Settings ..........10 Special Features ......26 Installing the Batteries in the How to Use the Pause Feature Handset ........10...
  • Page 5 KX-TCD961CXB(01~05) 99.12.3 2:01 PM Page 5 Conference ........56 Chapter 4 Setting the Call Waiting Tone ..56 Answering System Automatic Answering Operation..38 Chapter 6 Setting the Unit to Answer Calls ..38 Useful Information Listening to Messages ....39 Replacing the Batteries....57 Erasing Messages ......40 Important Notice Concerning the Recording a Memo Message ..40...
  • Page 6: Location Of Controls

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 6 Location of Controls Base unit Display (p. 8) Memo Button (p. 40) Button and Indicator (p. 38) ANSWER ON Button (p. 17, 40) ERASE Stop Button (p. 17, 39) GREETING Button (p. 17) Volume Buttons (p.
  • Page 7 KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 7 Handset Display (p. 9) Navigator Key F, G (p. 14, 22, 23, 24, 28) Intercom Button I NT Talk Button (p. 22) (p. 13, 18, 25, 28, 56) Cancel Button (p. 18, 22, 23, 24, 28) OK Button (p.
  • Page 8: Displays

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 8 Displays Base unit display The clock needs adjusting (p. 19). Your greeting message was not recorded correctly. Record it again (p. 17). The unit is in the answering system programming mode. The speaker volume level is set to “5”. You can select 9 levels (0–8) while using the answering system (p.
  • Page 9: Handset Display

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 9 Handset display (The display shows all possible configurations.) Icons The in-range icon indicates that the The direct call icon is displayed when this mode is turned on (p. 30). handset is in range of the base unit. It...
  • Page 10: Settings

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 10 Settings Installing the Batteries in the Handset Install the batteries as shown. Then install the handset cover. If the rechargeable batteries are not inserted correctly, the handset will not work. Using the Belt Clip You can hang the handset on your belt or pocket using the belt clip.
  • Page 11: Connections

    Adaptor Telephone Line Cord USE ONLY WITH Panasonic AC ADAPTOR KX-TCA11CE. Be careful not to confuse the telephone line jack with the AC adaptor jack on the base unit. If connected improperly, the base unit will not work and damage may occur.
  • Page 12: Battery Charge

    Recharge When “ ” flashes or the unit beeps every 15 seconds, recharge the batteries. Battery information After your Panasonic batteries are fully charged: Operation Approx. Ni-Cd battery life (included) Approx. Ni-MH battery life (option)* While in use (Talk) Up to about 6 hours...
  • Page 13: Turning The Power On

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 13 Turning the Power ON Press firmly. To turn the power OFF, press and hold until a beep sounds. After all possible configurations briefly appear, the display will change to the following. Then The display will go blank.
  • Page 14: Selecting The Handset Ringer Volume/Pattern

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 14 Settings Selecting the Handset Ringer Volume/Pattern You can program the desired handset ringer volume and pattern. Make sure that the power is ON (p. 13) and the unit is in the stand-by mode. Ringer volume Ringer pattern 6 levels are available.
  • Page 15: Selecting The Base Unit Ringer Volume/Pattern

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 15 Selecting the Base Unit Ringer Volume/Pattern You can program the desired base unit ringer volume and pattern. Make sure that the power is ON (p. 13) and the unit is in the stand-by mode.
  • Page 16: Preparing The Answering System

    KX-TCD961CXB(06~16) 99.12.3 2:04 PM Page 16 Preparing the Answering System Selecting the Voice Guidance Language You can select the voice guidance language, either Czech or Slovakian. The factory preset is 1 (Czech). To select to Slovakian, press I NT Press...
  • Page 17: Greeting Message

    KX-TCD961CXB(17~21) 99.12.3 2:06 PM Page 17 Greeting Message You can record a personal greeting message. If a greeting message is not recorded, one of two pre-recording greeting will be played when a call is received. All messages (greeting, incoming, memo, etc.) are stored in digital memory (p. 39). The total recording time is about 12 minutes.
  • Page 18: Programming Summary For The Answering System

    KX-TCD961CXB(17~21) 99.12.3 2:06 PM Page 18 Preparing the Answering System Programming Summary for the Answering System You can program function items using the handset near the base unit. See the corresponding pages for function details. Make sure that the power is ON (p. 13) and you are in the stand-by mode.
  • Page 19: Time And Day Adjustment

    KX-TCD961CXB(17~21) 99.12.3 2:06 PM Page 19 Time and Day Adjustment Voice Time/Day Stamp: During playback, a synthesized voice will announce the time and day that each message was recorded. The accuracy of the clock is approximately I N T Press then ±45 seconds a month at room temperature.
  • Page 20: Selecting The Caller's Recording Time

    KX-TCD961CXB(17~21) 99.12.3 2:06 PM Page 20 Preparing the Answering System Selecting the Caller’s Recording Time You can select “1 minute”, “3 minutes” or “greeting only” for the caller’s recording time. The factory preset is “unlimited”. If you select “greeting only”, the unit will...
  • Page 21: Selecting The Number Of Rings

    KX-TCD961CXB(17~21) 99.12.3 2:06 PM Page 21 Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from 2 to 7 or AUTO (for Toll Saver*). The factory preset is AUTO.
  • Page 22: Making Calls

    KX-TCD961CXB(22~27) 99.12.3 2:08 PM Page 22 Making Calls Make sure that the power is ON (p. 13). If “ ” flashes and an alarm tone sounds after pressing , move closer to the Press base unit. Then try again. You can choose whether to display the length Dial a phone number.
  • Page 23: Answering Calls

    KX-TCD961CXB(22~27) 99.12.3 2:08 PM Page 23 To redial the last number dialed Press The number is dialed automatically. Press If your line has rotary or pulse service, any The last number dialed is automatically access numbers entered after pressing redialed.
  • Page 24: Speed Dialer

    KX-TCD961CXB(22~27) 99.12.3 2:08 PM Page 24 Speed Dialer Storing Phone Numbers in Memory You can store up to 20 phone numbers in the handset. Make sure that the power is ON (p. 13) and the unit is in the stand-by mode.
  • Page 25: Intercom

    KX-TCD961CXB(22~27) 99.12.3 2:08 PM Page 25 Intercom A 2-way intercom is available between the handset and the base unit. Paging the base unit from the Paging the handset from the handset base unit (Handset locator) Handset: Using this feature, you can locate a misplaced...
  • Page 26: Special Features

    KX-TCD961CXB(22~27) 99.12.3 2:08 PM Page 26 Special Features How to Use the Pause Feature (For Analog PBX Line/Long Distance Service Users) We recommend you press if a pause is required for dialing with a PBX or to access a long distance service.
  • Page 27: Temporary Tone Dialing (For Rotary Or Pulse Service Users)

    KX-TCD961CXB(22~27) 99.12.3 2:08 PM Page 27 Temporary Tone Dialing (For Rotary or Pulse Service Users) Press before entering access numbers which require tone dialing. The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
  • Page 28: Summary Of Programmable Functions

    KX-TCD961CXB(28~33) 99.12.3 2:15 PM Page 28 Summary of Programmable Functions You can program the following function items using the handset near the base unit. See the corresponding pages for function details. Make sure that the power is ON (p. 13) and the unit is in the stand-by mode.
  • Page 29: Setting The Password

    0000. Changing the password may prevent the unauthorized use of your unit by another person. Once you have programmed the password, you cannot confirm it. We recommend you write down the password. If you forget it, please consult your nearest Panasonic Service Center. On the handset On the base unit...
  • Page 30: Direct Call

    KX-TCD961CXB(28~33) 99.12.3 2:15 PM Page 30 Direct Call You can easily make a call using a stored direct call number by pressing . Incoming calls are accepted. Setting the Direct Call Mode After storing the direct call number, the unit will automatically switch to the direct call mode.
  • Page 31: Call Prohibition

    ” will go out. - - - - Enter the handset password (p. 29). If you forget your handset password, please The current mode is displayed. consult your nearest Panasonic Service 1: ON 0: OFF Center. Ex. OFF F4 IO0 Press G or F to select ON.
  • Page 32: Call Restriction

    KX-TCD961CXB(28~33) 99.12.3 2:15 PM Page 32 Call Restriction You can restrict desired handset(s) from dialing selected phone numbers. Phone numbers beginning with the restricted digits cannot be dialed out. For example, if “00” is assigned as the call restriction number, international calls cannot be made.
  • Page 33: Selecting The Talk Mode Display

    KX-TCD961CXB(28~33) 99.12.3 2:15 PM Page 33 Selecting the Talk Mode Display You can choose whether to display the length of the call or the dialed telephone number while in the talk mode. The factory preset is the length of the call.
  • Page 34: Automatic Route Selection

    KX-TCD961CXB(34~37) 99.12.3 2:17 PM Page 34 Automatic Route Selection Automatic Route Selection (ARS) is a feature which selects the least expensive carrier service when making long distance calls. After subscribing to a second carrier service, store the second carrier code. Then store the area codes (up to 25 codes) for which the second carrier service charge rates are lower than the first carrier service.
  • Page 35: Storing The Carrier Code/Area Code(S)

    KX-TCD961CXB(34~37) 99.12.3 2:17 PM Page 35 Storing the Carrier Code/Area Code(s) To store the carrier code To store the area code(s) I NT Press then Press then Press Press Enter the base unit password (p. 29). Enter the base unit password (p. 29).
  • Page 36: Other Programmable Settings

    KX-TCD961CXB(34~37) 99.12.3 2:17 PM Page 36 Other Programmable Settings Setting the Key Tones Setting the Range Warning Alarm You can choose whether or not the handset keys will sound tones (key tone, confirmation You can choose whether or not the handset will tone, error tone).
  • Page 37: Clearing The Settings In Memory

    KX-TCD961CXB(34~37) 99.12.3 2:17 PM Page 37 Clearing the Settings in Memory This function enables the handset or base unit to clear the following settings at one time. They will return to their initial settings. On the handset On the base unit...
  • Page 38: Automatic Answering Operation

    KX-TCD961CXB(38~46) 99.12.3 2:18 PM Page 38 Automatic Answering Operation When the unit answers a call after the second ring, a greeting message is played and the caller’s message is recorded. The total recording time (including the greeting message) is about 12 minutes.
  • Page 39: Listening To Messages

    KX-TCD961CXB(38~46) 99.12.3 2:18 PM Page 39 Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSAGE indicator flashes, new messages have been recorded. Listening to only new messages Press briefly.
  • Page 40: Erasing Messages

    KX-TCD961CXB(38~46) 99.12.3 2:18 PM Page 40 Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: — “Memory full” is heard. — The number of messages displayed on the base unit flashes rapidly.
  • Page 41: Remote Operation From A Touch Tone Phone

    KX-TCD961CXB(38~46) 99.12.3 2:18 PM Page 41 Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. To operate the unit remotely, you must first store your remote code using the handset near the base unit (p.
  • Page 42: Setting The Remote Code

    KX-TCD961CXB(38~46) 99.12.3 2:18 PM Page 42 Remote Operation from a Touch Tone Phone Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 3-digit number (000–999). The remote code is not preset.
  • Page 43: Direct Remote Operation

    KX-TCD961CXB(38~46) 99.12.3 2:19 PM Page 43 Direct Remote Operation Once you have entered the remote code, you can control your unit by direct commands. Hang up anytime to end the remote operation. Direct commands NEW MESSAGE PLAYBACK ERASING A SPECIFIC MESSAGE Only new messages are played back.
  • Page 44: Turning On The Answering System

    KX-TCD961CXB(38~46) 99.12.3 2:19 PM Page 44 Remote Operation from a Touch Tone Phone To continue the remote operation When listening to your messages remotely, the unit will stop playback every 2 minutes and 40 seconds and you will hear two beeps.
  • Page 45: Remote Operation With The Handset

    KX-TCD961CXB(38~46) 99.12.3 2:19 PM Page 45 Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard from the handset. Summary of remote operation Press I N T then The number of new messages is heard.
  • Page 46: Direct Commands

    KX-TCD961CXB(38~46) 99.12.3 2:19 PM Page 46 Remote Operation with the Handset Direct commands NEW MESSAGE PLAYBACK ERASING A SPECIFIC MESSAGE (During playback) Only new messages are played The current message is erased. back. A short beep will sound and the ALL MESSAGE PLAYBACK next message will be played.
  • Page 47: For Optional Multi-Unit Users

    The optional handset model number is KX-TCA101CEB. The functions of the optional handset are the same as those of the KX-TCD961CXB handset. An optional charger, KX-TCA110CEB, is available from your Panasonic dealer. Operating More than One Base Unit You can register and operate your handset at up to 4 base units.
  • Page 48: Registration

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 48 Registration Registering a Handset in the Base Unit You must register the handset in the base unit before use. Charge the optional handset batteries for about 4 hours before initial use. Make sure that the power is ON (p. 13) and the unit is in the stand-by mode.
  • Page 49: Selecting The Base Unit Access

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 49 Selecting the Base Unit Access Automatic base unit access The handset automatically selects a registered base unit. When the handset moves to another base unit radio area, it loses contact with the previous base unit and automatically accesses the new base unit.
  • Page 50: Canceling A Handset

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 50 Registration Canceling a Handset Canceling a base unit If another handset is out of range and/or its Each handset can cancel itself or another power is OFF when “Canceling a Handset”, the handset. previous base unit number will still remain in the...
  • Page 51: Selecting The Stand-By Mode Display

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 51 Selecting the Stand-by Mode Display You can choose whether to display the currently connected base unit number, handset number or no display while in the stand-by mode. The factory preset is the base unit number.
  • Page 52 KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 52 Bell Selection Selecting first handset Press a dialing button select the ring count. One handset will ring first, then all other handsets will ring if the first handset is not Press answered. You can choose which handset will...
  • Page 53: Intercom

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 53 Intercom Intercom between the Handset(s) and the Base Unit A 2-way intercom is available between one of the handsets and the base unit when another handset is not having an outside call. The base unit user can page the handset users individually or at one time.
  • Page 54: Intercom Between Handsets

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 54 Intercom Intercom between Handsets A 2-way intercom is available between handsets. Ex. Handset 1 is paging Handset 2. Handset 1: Handsets 1 and 2: Press I N T To end the intercom, press Handset 1: Enter the desired handset number.
  • Page 55: Transferring A Call From One Handset To Another

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 55 Transferring a Call from One Handset to Another The intercom can be used during a call, enabling you to transfer a call between handsets registered to the same base unit. Transferring a call using the...
  • Page 56: Conference

    KX-TCD961CXB(47~56) 99.12.3 2:20 PM Page 56 Intercom Conference During a call using the handset, you can make an intercom call to another handset and then combine the calls together to establish a conference call between handsets registered to the same base unit.
  • Page 57: Replacing The Batteries

    Ni-MH battery: For about 8 hours. Discard defective batteries as soon as possible. Defective batteries may leak into the unit. Please use only Panasonic P-03H or P-P03S batteries. If the rechargeable batteries are not inserted correctly, the handset will not work.
  • Page 58: Important Notice Concerning The Correct Use And Charging Of Ni-Cd (Ni-Mh) Batteries

    KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 58 Replacing the Batteries Caution: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the batteries specified. 2. Do not use non-rechargeable batteries. 3. Do not mix old and new batteries.
  • Page 59: Before Requesting Help

    KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 59 Before Requesting Help Cordless Telephone Problem Remedy “ ” flashes and an alarm tone sounds You are too far from the base unit. Move closer and when you press try again. Plug in the AC adaptor.
  • Page 60 KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 60 Before Requesting Help Problem Remedy You cannot program function items such Programming is not possible while the unit is in the as the dialing mode. talk or intercom mode. Do not pause for over 60 seconds while programming.
  • Page 61: Answering System

    KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 61 Problem Remedy The unit misdials when connected to a Check the pause function (p. 26). PBX. You cannot register the handset in the The base unit has registered a maximum of base unit. 6 handsets or the handset has registered a maximum of 4 base units.
  • Page 62 KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 62 Before Requesting Help Problem Remedy You cannot operate the answering The handset user is operating the answering system. system at the base unit. Wait until the in use indicator ( ) light goes out.
  • Page 63 KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 63 General Problem Remedy The unit does not work. Turn the power ON (p. 13). Check the settings (p. 10–15). Charge the batteries fully (p. 12). Clean the charge contacts and charge again (p. 12).
  • Page 64: Safety Instructions

    KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 64 Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit.
  • Page 65 KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 65 Lightning surge This unit has already been equipped with a built-in lightning protection circuit. However, we recommend that you install the following options, if your area has frequent lightning strikes. 1) Lightning protection on the telephone line 2) Lightning protection on the power source To install the above options, please contact your local sales shop.
  • Page 66 2:22 PM Page 66 Dear purchaser, You have acquired a KX-TCD961CXB, which is a product made in regard with the European Standards for Cordless Telephones (DECT). DECT technology is characterized by high-security protection against interceptions as well as high-quality digital transmission.
  • Page 67: Term Definitions

    KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 67 Term Definitions DECT The abbreviation DECT means “Digital Enhanced Cordless Telecommunications”. Advantages of DECT Excellent voice quality: Through sampling of digital signals DECT units obtain nearly noiseless transmission. High grade taping security: Based on digital transmission, DECT conversations are well protected against unapproved monitoring.
  • Page 68 Page 68 73/23/EEC 89/336/EEC 92/31/EEC 93/68/EEC Obchodní oddélení: Panasonic Czech Republic, s.r.o. Krakovská 9, 110 00, Praha 1, Česká republika Výrobní závod: Kyushu Matsushita Electric (U.K.) Ltd. Pencarn Way, Duffryn, Newport, South Wales, NP10 8YE, United Kingdom PQQX12234ZA-UK Printed in the United Kingdom...

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