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Operating Instructions
Digital Cordless Answering System
KX-TCD820E
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.
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Table of Contents
Related Manuals for Panasonic KX-TCD820E
Summary of Contents for Panasonic KX-TCD820E
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Page 1: Operating Instructions
Operating Instructions Digital Cordless Answering System KX-TCD820E Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider. Charge the batteries for about 7 hours before initial use. - Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
- Page 3 Feature highlights Feature highlights Infrared features You can copy stored phonebook entries as well as picture and ringtone data (page 40). Infrared data transmission between this unit and other devices except GSM phones cannot be guaranteed. USB features By connecting the handset to your PC using the included USB cable, you can use your PC and the included USB GEAR software to create and edit phonebook entries, as well as send pictures and melodies stored in your PC to the handset.
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Page 4: Table Of Contents
Table of Contents Preparation j Caller ID Service Accessory information ....5 Using Caller ID service....42 Important information . -
Page 5: Accessory Information
L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. -
Page 6: Included Accessories
Preparation Included accessories AC adaptor Telephone line cord Rechargeable batteries Part No. PQLV19EY Part No. PQJA87S (for UK) AAA (R03) size (PQLV19E) Part No. HHR-4EPT Handset cover Belt clip Audio cable Part No. PQYNTCD820E Part No. PQKE10412Z1 Part No. PQJA10165Z USB cable Operating instructions Quick guide... -
Page 7: Important Information
Preparation Warning: Important information L To prevent the risk of electrical shock, do not expose this product to rain or any other type of moisture. General L Unplug this unit from power outlets if it L Use only the AC adaptor included with this emits smoke, an abnormal smell or makes product, noted on page 6. - Page 8 Preparation Information on Disposal in other Information on Disposal for Countries outside the European Union Users of Waste Electrical & This symbol is only valid in the European Electronic Equipment (private Union. households) If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
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Page 9: Controls And Displays
Preparation Using the joystick Controls and displays The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up, Controls down, left, or right. Handset It can also be used to select the centre soft key icon, by pressing down on the centre of the joystick. - Page 10 Preparation Display Meaning Displays icon Voice enhancer is set to Display icons high or low tone. (page Display Meaning Voice changer is on. icon (page 17) Within range of a base Ringer volume is off. unit (page 30) L When flashing: Direct call is on.
- Page 11 Preparation Display Meaning Soft key icons icon Soft Action More information is available. Move the icon joystick to display more information. Returns to the previous screen. Menu icons Allows you to make an When in standby mode, pressing down on intercom calls.
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Page 12: Connections
Preparation Soft Action Connections icon When the AC adaptor is connected, a short Stops recording or playback. beep will be heard. If it is not heard, check Stops copying or receiving the connections. data via infrared interface. Inserts a dialling pause. Hooks Erases the selected item. -
Page 13: Battery Installation
L The unit will not work during a power failure. We therefore recommend you also connect a standard telephone to the same telephone line using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Location L For maximum distance and noise-free operation, place your base unit: –... -
Page 14: Screen Saver Mode
Press {ih} until a short beep sounds. When flashing: Needs Power off to be charged. Press {ih} for about 2 seconds. Battery life Panasonic Ni-MH batteries (700 mAh) Symbols used in this Operation Operating time manual While in use (talking) 14 hours max. -
Page 15: Changing The Display Language
Preparation Changing the display Setting the date and time language Important: L Confirm that the AC adaptor is connected. {ih} i " i m i # Push the joystick down 3 times. i # Push the joystick down 3 times. i # Select the desired language. -
Page 16: C Making/Answering Calls
Making/Answering Calls Push the joystick up or down to select the desired number. Making calls {C} / {s} L If {s} is pressed, the unit will redial automatically if the other party’s line is engaged. The unit will redial up to 11 times. -
Page 17: Other Features
Making/Answering Calls “Name” i # be answered, but all other functions are disabled while key lock is on. Enter a name (16 characters max.; page To turn key lock on, press " for about 2 61). i # seconds. “<Save>” i # i {ih} L ! is displayed. -
Page 18: Answering Calls
Making/Answering Calls Recording a telephone conversation Other features Important: L Before recording a conversation, you Handset locator should inform the other party that the Using this feature, you can locate the conversation will be recorded. handset if it has been misplaced. Press "... -
Page 19: Phonebooks
Phonebooks Enter the party’s name (16 characters max.; page 61). i # Handset phonebook “Phone No. 1” i # L You can store up to 3 phone numbers for one entry. Enter the party’s phone number (24 digits max.). i # “Picture”... - Page 20 Phonebooks Changing category names Searching by first character (index search) A (left soft key) i " A (left soft key) i D “Category” i # “Index Search” i # Select the desired category. i # Press the right soft key repeatedly to “Category Name”...
- Page 21 Phonebooks “Yes” i # i {ih} Editing entries in the handset phonebook One touch dial Changing a name, phone number, Assigning an entry in the handset category, picture phonebook to a one touch dial key Dial keys {1} to {9} can each be used as a Find the desired entry (page 20).
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Page 22: Chain Dial
Phonebooks Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually. -
Page 23: Shared Phonebook
Phonebooks Note: Shared phonebook L Phonebook entries that have an audible call announcement are indicated by %. The shared phonebook allows you to make calls without having to dial manually. Any Finding and calling a shared handset registered to the same base unit phonebook entry can use the shared phonebook. - Page 24 Phonebooks Erasing all entries Editing entries in the shared A (left soft key) i T i " phonebook “Erase All” i # Changing a name, phone number, “Yes” i # audible call “Yes” i # i {ih} Find the desired entry (page 23). i "...
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Page 25: Copying Phonebook Entries
3. See page 40 to receive the data. You can copy handset phonebook entries (page 19) to the shared phonebook or to the handset phonebook of another compatible Panasonic handset. Note: L Picture and category settings for phonebook entries are not copied. -
Page 26: Handset Settings
Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is highlighted. Handset settings Sub-menu Sub-menu 2 Default setting Page menu... - Page 27 Handset Settings Handset settings Sub-menu Sub-menu 2 Default setting Page menu — page 33 Baby Monitor On/Off — Middle page 34 Sensitivity — page 34 Call Options Direct Call Phone Number page 34 On/Off — page 34 Auto Talk — page 34 Auto Intercom —...
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Page 28: Usb Features
Handset Settings Note: USB features L You can switch between the picture list and the picture view by pressing V or Trimming a picture " (centre of joystick) i m i # “Media Browser” i # “User Pictures” i # Push the joystick up or down to select By connecting the handset to your PC using the desired picture. -
Page 29: Time Settings
Handset Settings Push the joystick up or down to select “Rename” i # the desired size. i # Edit the name (10 characters max.; page To overwrite: 61). i # i {ih} “Overwrite” i # i {ih} To save as a new data: Memory status “Save as New”... -
Page 30: Ringer Setup
Handset Settings displayed. Set the date and time beforehand (page 15). Ringer setup " (centre of joystick) i m i # “Time Settings” i # Ringer volume “Memo Alarm” i # " (centre of joystick) i m i # Select an alarm (1 to 5). i # “Ringer Setup”... - Page 31 Handset Settings several seconds if the caller hangs up Press play on the audio device. before you answer. You may hear a dial L For better sound quality, increase the tone or no one on the line when you volume on the audio device. answer a call.
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Page 32: Display Setup
Handset Settings “Cust. Ringtone” i # “On” i # i {ih} L f is displayed. “List” i # Select the desired item. i " Setting the ring delay for night mode “Rename” i # This setting allows the handset to ring during night mode if the caller waits long enough. -
Page 33: Baby Monitor (Additional Handset Required)
Handset Settings " (centre of joystick) i m i # “Display Setup” i # “Display Setup” i # “Standby Display” i # “Wallpaper” i # Select the desired setting. Select the desired item. i # Only the current date and time are displayed. -
Page 34: Call Options
Handset Settings “On” i # Turning direct call on/off Select the desired handset number. i " (centre of joystick) i m i # “Call Options” i # L “Baby Monitor” will be displayed. “Direct Call” i # Note: “On/Off” i # L The monitoring handset will answer calls automatically when the auto intercom Select the desired setting. -
Page 35: Default Settings
PIN. The unit will not reveal Turning the privacy feature off the PIN to you. If you forget your PIN, This setting determines whether the consult your nearest Panasonic service handset can be monitored from an outside centre. telephone (page 55). -
Page 36: Base Unit Settings
Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L These items are customised using the handset. L When customising the base unit, the current item or setting is highlighted. Base unit Sub-menu Sub-menu 2... -
Page 37: Ringer Setup
Base Unit Settings Enter the base unit PIN (default: “0000”). Ringer setup “Ringer Setup” i # “Night Mode” i # Ringer volume “On/Off” i # " (centre of joystick) i n i # “On” i # i {ih} Enter the base unit PIN (default: “0000”). - Page 38 Base Unit Settings L To erase a restricted number, press Setting pause length {C/T}. Change the pause length, if necessary, depending on the requirements of your Storing/changing emergency service provider or PBX. numbers " (centre of joystick) i n i # If you have set the call restriction feature Enter the base unit PIN (default: (page 38) but want to allow a number to be...
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Page 39: Other Options
PIN. The unit will not reveal Note: the PIN to you. If you forget your PIN, L The following items will be deleted or reset consult your nearest Panasonic service to their default settings: centre. – Settings listed on page 36, 49, 55 "... -
Page 40: Infrared
You can copy stored phonebook entries as L You cannot send or receive data via well as picture and ringtone data between infrared interface when the battery other compatible Panasonic handsets, as strength is low. well as compatible GSM phones that feature Note: an infrared interface. - Page 41 Infrared Handset 1 and Handset 2 (receiver): Copying saved ringtones {ih} Handset 1 and Handset 2 (receiver): Note: " (centre of joystick) i o i # L The copying all entries feature may not be supported by your GSM phone. Handset 1: “Send”...
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Page 42: Caller Id Service
Caller ID Service L When the caller requested not to send caller information, either no information or Using Caller ID service “Private Caller” will be displayed. Missed calls If a call is not answered, the unit treats the call as a missed call. y and the number of missed calls are shown on the display. -
Page 43: Caller List
Caller ID Service Changing category ringtones Audible call for shared If you select “Ext. Ringtone”, the unit phonebook will use the external ringtone you set on Audible call allows you to know who is page 30 when calls from this category are calling without looking at the display. -
Page 44: Voice Mail Service
Caller ID Service Editing a caller’s phone number Voice mail service before calling back Voice mail is an automatic answering " (centre of joystick) i j i # service offered by your service provider. If Push the joystick up or down to display you subscribe to this service, your service the desired entry. -
Page 45: Sms (Short Message Service)
SMS (Short Message Service) – first create the private mailbox by storing its name and password (page Using SMS (Short Message Service) – register each private mailbox with BT Text (page 46) Note: L A total of 47 messages (at 160 characters/message) in all mailboxes added together can be saved. -
Page 46: Registering Mailboxes
SMS (Short Message Service) “Settings” i # Enter the message (page 61). i # L j is displayed. Enter the base unit PIN (default: “0000”). Enter the destination phone number (20 digits max.). i # “Message Centre1” or “Message L Using the handset phonebook: Centre2”... - Page 47 SMS (Short Message Service) You can confirm how many messages are " i “Edit Message” i # required to send your text by the number i Continue from step 4, “Writing and shown on the display (“1”, “2”, “3”, or sending a new message”, page 46.
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Page 48: Receiving A Message
SMS (Short Message Service) “Save Picture” or “Save Melody” Receiving a message Enter the name (10 characters max.; When an SMS message is received: page 61). i c i {ih} – a tone is heard (if the handset ringer is Storing attached phonebook entries into turned on) the handset phonebook... -
Page 49: Guide To Sms Settings
SMS (Short Message Service) Storing the sender’s number in Guide to SMS settings the handset phonebook If the base unit is reset to its default settings While reading a received message, (page 39), the following SMS-related press ". settings will be reset. The contents of the “Add Phonebook”... - Page 50 SMS (Short Message Service) “On” i # Changing private mailbox Enter your PBX line access code and a settings dialling pause, if necessary. i # You can change the password or name of “Save” i # i {ih} the private mailbox and erase the mailbox. "...
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Page 51: Answering System Features
Answering System Features Answering system Turning the answering system on Using the base unit Press {s} to turn on/off the answering system. L When the answering system is turned on, the answer on indicator lights up. L When the answering system is turned off, This unit contains an answering system the answer on indicator turns off and the which can answer and record calls for you... -
Page 52: Listening To Messages
Answering System Features – the base unit beeps about once a minute if Using a prerecorded greeting the message alert feature (page 56) has message been turned on If you erase or do not record your own Using the base unit greeting message, the unit can play a prerecorded greeting message for callers and ask them to leave messages. -
Page 53: Recording A Voice Memo
Answering System Features – for the base unit, press {4} “Record Memo” i # – for the handset, press G. i “Yes” L Hold the handset about 20 cm away and speak clearly into the microphone. Press $ to stop recording. i {ih} Erasing all messages Using the base unit Direct command... -
Page 54: Remote Operation
Answering System Features Using the answering system Remote operation remotely Using a touch tone phone, you can call your Dial your phone number from a touch phone number from outside and access the tone phone. unit to listen to messages or change After the greeting message starts, enter answering system settings. -
Page 55: Guide To Answering System Settings
Answering System Features {3} i Press {#} and enter the desired Remote commands handset number within 10 seconds after You can press dial keys to access certain the long beep. answering system functions without waiting L When finished, press {9} or hang up. for the voice guidance to prompt you. - Page 56 Answering System Features Changing the number of rings Selecting the caller’s recording time You can change the number of times the phone rings before the unit answers calls. You can change the maximum message You can select 2 to 7 rings, or “Auto”. recording time allotted to each caller, or set “Auto”: The unit answers after 2 rings when the unit to greet callers but not record...
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Page 57: Multi-Unit Operation
Multi-unit Operation Operating additional units Registering a handset to a base unit The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit (for example, w flashes even when the handset is near the base unit), register the handset manually (page 58). - Page 58 Multi-unit Operation handset manually (manual registration; L The handset starts searching for the page 58). base unit. To register a handset to an additional Cancelling a handset base unit (manual registration) A maximum of 6 handsets can be registered You can register a handset to a base unit to a base unit.
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Page 59: Intercom Between Handsets
DECT repeater. Please use only the Panasonic DECT repeater noted on page 5. Consult your Panasonic dealer for Outside calls can be transferred between 2 details. people in the same radio cell. 2 people in the... -
Page 60: Useful Information
Plugging an optional headset into the Attaching the belt clip handset allows hands-free phone conversations. Please use only the Panasonic headset noted on page 5. Connecting an optional headset Removing the belt clip Note: L The speakerphone is not available while a headset is plugged into the handset. -
Page 61: Character Entry
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. When in K, M, N, O, or P character entry modes, you can select which character is entered by pressing a dial key repeatedly. O and P are not available when writing SMS messages. - Page 62 Useful Information L Numeric entry table M Greek character table N Extended 1 character table L The following are used for both uppercase and lowercase: O Extended 2 character table L The following are used for both uppercase and lowercase: P Cyrillic character table J LetterWise character table (for English) Helpline Tel.
- Page 63 Useful Information When writing SMS messages J LetterWise character table (for English) K Alphabet character table L Numeric entry table M Greek character table N Extended character table L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
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Page 64: Error Messages
Useful Information Error messages Error message Cause & solution L Erase unnecessary messages (page 52). Answer Sys. Full L An audio device is not connected to the handset. Connect an audio device. Connect an audio device to the handset. L Recording was too short. Try again. Error L Battery strength is low. -
Page 65: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Telephone Problem Cause & solution w is flashing. L The handset is not registered to the base unit. - Page 66 Useful Information Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
- Page 67 Cancel unused handset registrations from the base unit (page 58). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from other electrical appliances.
- Page 68 Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect. Store the correct numbers (page 45).
- Page 69 Useful Information Answering system Problem Cause & solution The other party complains that they L The recording time is set to “Greeting Only”. cannot leave a message. Select “1 Minute” or “3 Minutes” (page 56). I cannot operate the answering L The base unit or another handset is being used.
- Page 70 Useful Information Data from other devices Problem Cause & solution I cannot reduce the size of a L You are trying to reduce a phonebook-size picture picture. (64 x 68). Phonebook pictures and pictures smaller than 64 x 68 cannot be reduced. The wallpaper pattern or ringtone I L You erased the picture or ringtone that you set for set has been changed to its default...
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Page 71: Specifications
Useful Information L The illustrations used in these operating instructions may differ slightly from the Specifications actual product. ■ Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.9 GHz ■... -
Page 72: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. -
Page 73: Index
Index Language: 15 Standby mode: 33 Index Wallpaper: 32 E Emergency numbers: 38 A Additional base units: 57 Additional handsets: 57 H Handset Cancelling: 58 Answering calls: 18 Answering system: 51 Locator: 18 Listening to messages: 52 Power on/off: 14 Registration: 57 Remote operation: 54 Settings: 55... - Page 74 Index Voice memo: 53 Redialling: 16 Redial list: 16 Registration: 57 Repeater: 59 Ringtones: 30 S Screen saver mode: 14 SMS feature: 45 Speakerphone: 16 T Transfer calls: 59 U USB GEAR: 3, 28 V Voice changer: 17 Voice enhancer: 17 Voice mail: 44 Volume Receiver: 16...
- Page 75 Notes...
- Page 76 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.