Panasonic KX-TCD240E Operating Instructions Manual
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Panasonic KX-TCD240E Operating Instructions Manual

Panasonic KX-TCD240E Operating Instructions Manual

Digital cordless answering system
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TCD240E(e).book Page 1 Thursday, June 9, 2005 9:14 AM

Operating Instructions

Digital Cordless Answering System
KX-TCD240E
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.

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  • Page 1: Operating Instructions

    TCD240E(e).book Page 1 Thursday, June 9, 2005 9:14 AM Operating Instructions Digital Cordless Answering System KX-TCD240E Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 3: Feature Highlights

    TCD240E(e).book Page 3 Thursday, June 9, 2005 9:14 AM Feature highlights Feature highlights Phonebooks This unit provides the handset phonebook (200 names and phone numbers; page 20) and the shared phonebook (20 names and phone numbers; page 23). These phonebooks allow you to make calls without having to dial manually.
  • Page 4 TCD240E(e).book Page 4 Thursday, June 9, 2005 9:14 AM Feature highlights Polyphonic ringtones You can change the ringtone heard when the unit rings for calls. For handset, you can choose from 5 ringtones and 10 melody tones for outside calls and intercom calls (page 27). For base unit, you can choose from 6 ringtones for outside calls (page 19).

  • Page 5: Table Of Contents

    TCD240E(e).book Page 5 Thursday, June 9, 2005 9:14 AM Table of Contents Preparation SMS (Short Message Service) Accessory information ....6 Important information ....8 Using SMS (Short Message Service).

  • Page 6: Accessory Information

    L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.
  • Page 7 TCD240E(e).book Page 7 Thursday, June 9, 2005 9:14 AM Preparation Included accessories AC adaptor Telephone line cord Rechargeable batteries Part No. PQLV19EY Part No. PQJA87S (for UK) AAA (R03) size (PQLV19E) Part No. HHR-4EPT Handset cover Operating instructions Quick guide Part No.

  • Page 8: Important Information

    TCD240E(e).book Page 8 Thursday, June 9, 2005 9:14 AM Preparation Warning: Important information L To prevent the risk of electrical shock, do not expose this product to rain or any other type of moisture. General L Unplug this unit from power outlets if it L Use only the AC adaptor included with this emits smoke, an abnormal smell or makes product, noted on page 7.
  • Page 9 TCD240E(e).book Page 9 Thursday, June 9, 2005 9:14 AM Preparation L Only use the included base unit (or For business users in the European charger) to charge the battery(ies). Do not Union tamper with the base unit (or charger). If you wish to discard electrical and Failure to follow these instructions may electronic equipment, please contact your cause the battery(ies) to swell or explode.

  • Page 10: Controls And Displays

    TCD240E(e).book Page 10 Thursday, June 9, 2005 9:14 AM Preparation M {C/T} (Clear/Mute) N Dial keypad Controls and displays L The icons printed below the dial keys shown in the illustration (g, d, I etc.) Controls indicate answering system operations. O {INT} (Intercom) Handset P Microphone...
  • Page 11 TCD240E(e).book Page 11 Thursday, June 9, 2005 9:14 AM Preparation I {R} (Recall) Display Meaning J {R} (Redial/Pause) icon K {T} (Mute) Key lock is on. (page 16) L Microphone Handset number: The left M {s} (Speakerphone)/Speakerphone icon shows handset 2 indicator example.

  • Page 12: Connections

    If it is not heard, check telephone line using a T-adaptor. Your the connections. Panasonic sales shop can offer you more information about connection possibilities. Hook Battery installation Insert the batteries negative (T) terminal first.

  • Page 13: Battery Replacement

    L If the handset is turned off, it will be turned on automatically when it is placed on the base unit. Battery life After your Panasonic batteries are fully charged, you can expect the following performance: Ni-MH batteries (700 mAh)

  • Page 14: Turning The Power On/Off

    TCD240E(e).book Page 14 Thursday, June 9, 2005 9:14 AM Preparation Important: Select “Handset Setup”, then press L We recommend the use of Panasonic {>}. rechargeable batteries noted on page 6. If Select “Time Settings”, then press you install non-rechargeable batteries and {>}.

  • Page 15: Making/Answering Calls

    TCD240E(e).book Page 15 Thursday, June 9, 2005 9:14 AM Making/Answering Calls Note: Making calls using the L You can also press {C} or {s} before pressing {R}. handset To make a call using the redial list Lift the handset and dial the phone The last 10 phone numbers dialled are number.

  • Page 16: Other Features

    TCD240E(e).book Page 16 Thursday, June 9, 2005 9:14 AM Making/Answering Calls L Place the cursor on the number you Other features wish to erase, then press {C/T}. L Place the cursor to the right of where Voice enhancer you want to insert a number, then press the appropriate dial key.

  • Page 17: Making Calls Using The Base Unit

    TCD240E(e).book Page 17 Thursday, June 9, 2005 9:14 AM Making/Answering Calls Select “Record Call”, then press Call waiting - {R} button {>}. If a second call is received while in L A beep is heard and recording starts. conversation with the first caller, a beep tone L A beep sounds every 15 seconds and will be heard.

  • Page 18: Answering Calls Using The Handset

    TCD240E(e).book Page 18 Thursday, June 9, 2005 9:14 AM Making/Answering Calls Pause button (for PBX/long distance To redial the last number dialled service users) Press {s}, then press {R}. A pause is sometimes required when L If the other party’s line is engaged, the unit making calls using a PBX or long distance will redial up to 11 times automatically.

  • Page 19: Answering Calls Using The Base Unit

    TCD240E(e).book Page 19 Thursday, June 9, 2005 9:14 AM Making/Answering Calls Note: L The ringer volume cannot be adjusted if the handset is on the base unit. Answering calls using the base unit Press {s}. When finished talking, press {s}. To adjust the ringer volume Press {>} or {<} when a call is received or when the base unit is in standby mode.

  • Page 20: Phonebooks

    TCD240E(e).book Page 20 Thursday, June 9, 2005 9:14 AM Phonebooks Categories Handset phonebook Categories can help you find entries in the handset phonebook quickly and easily. The handset phonebook allows you to make When adding an entry to the handset calls without having to dial manually.
  • Page 21 TCD240E(e).book Page 21 Thursday, June 9, 2005 9:14 AM Phonebooks Select “Index Search”, then press Select “Edit”, then press {>}. {>}. Edit the name if necessary (16 Select the character entry mode that characters max.; see page 61 for contains the character you are character entry), then press {j/OK}.

  • Page 22: Chain Dial

    TCD240E(e).book Page 22 Thursday, June 9, 2005 9:14 AM Phonebooks Press {e} or {v} to select the desired L To search by first character (index dial key number, then press {>}. search), see page 20. To search by category, see page 21. L When the dial key is already used as a one touch dial key, “@”...

  • Page 23: Shared Phonebook

    TCD240E(e).book Page 23 Thursday, June 9, 2005 9:14 AM Phonebooks L The recording is played back. Shared phonebook Select “Save”, then press {>}. Press {ih}. The shared phonebook allows you to make Note: calls without having to dial manually. Any handset registered to the same base unit L If “Error”...
  • Page 24 TCD240E(e).book Page 24 Thursday, June 9, 2005 9:14 AM Phonebooks Press the dial key ({0} to {9}) which Playing back an audible call contains the character you are announcement searching for (page 61). Find the desired entry (page 23), then L Press the same dial key repeatedly to press {j/OK}.

  • Page 25: Copying Phonebook Entries

    Handset phonebook entries (page 20) can To continue copying another entry, be copied from the handset to the select “Yes”, then press {>}. Find the phonebook of a compatible Panasonic desired entry, then press {>}. handset. L To finish copying, select “No”, then press {>}.

  • Page 26: Handset Settings

    TCD240E(e).book Page 26 Thursday, June 9, 2005 9:14 AM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is indicated by >. Handset settings Sub-menu Sub-menu 2...

  • Page 27: Time Settings

    TCD240E(e).book Page 27 Thursday, June 9, 2005 9:14 AM Handset Settings Time settings Ringer setup Alarm Ringer volume An alarm will sound for 3 minutes at the set Press {j/OK}. time once or daily. Set the date and time Select “Handset Setup”, then press beforehand (page 14).

  • Page 28: Night Mode

    TCD240E(e).book Page 28 Thursday, June 9, 2005 9:14 AM Handset Settings several seconds if the caller hangs up L If you use 12-hour time entry, select before you answer. You may hear a dial “AM” or “PM” by pressing {*} tone or no one on the line when you repeatedly before entering the time.

  • Page 29: Display Setup

    TCD240E(e).book Page 29 Thursday, June 9, 2005 9:14 AM Handset Settings Select the desired setting, then press Press {j/OK}. {>}. Select “Handset Setup”, then press Press {ih}. {>}. Note: Select “Display Setup”, then press L When the answering system answers the {>}.

  • Page 30: Call Options

    (page 35). of your new PIN. The unit will not reveal Press {j/OK}. the PIN to you. If you forget your PIN, consult your nearest Panasonic service Select “Handset Setup”, then press centre. {>}. Press {j/OK}.

  • Page 31: Default Settings

    TCD240E(e).book Page 31 Thursday, June 9, 2005 9:14 AM Handset Settings Select “Handset Setup”, then press Press {ih}. {>}. Note: Select “Other Options”, then press L The following items will be deleted or reset {>}. to their default settings: Select “LetterWise”, then press {>}. –...

  • Page 32: Base Unit Settings

    TCD240E(e).book Page 32 Thursday, June 9, 2005 9:14 AM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L These items are customised using the handset. L When customising the base unit, the current item or setting is indicated by >.

  • Page 33: Ringer Setup

    TCD240E(e).book Page 33 Thursday, June 9, 2005 9:14 AM Base Unit Settings Press {j/OK}. Ringer setup Press {ih}. Turning night mode on/off Night mode Press {j/OK}. Night mode allows you to select a block of Select “Base Unit Setup”, then time during which the base unit will not ring press {>}.

  • Page 34: Call Options

    TCD240E(e).book Page 34 Thursday, June 9, 2005 9:14 AM Base Unit Settings Storing/changing emergency Call options numbers These settings determine which phone Changing the recall time numbers can be dialled while the call bar feature is on (page 30). Change the recall time, if necessary, depending on the requirements of your Press {j/OK}.

  • Page 35: Other Options

    PIN. The unit will not reveal {>}. the PIN to you. If you forget your PIN, L If the memory location already consult your nearest Panasonic service contains a restricted number, the centre. number is displayed. Press {j/OK}.
  • Page 36 TCD240E(e).book Page 36 Thursday, June 9, 2005 9:14 AM Base Unit Settings Resetting the base unit to its default settings Press {j/OK}. Select “Base Unit Setup”, then press {>}. Enter “0000” (default base unit PIN). L If you changed the PIN, enter it (page 35).

  • Page 37: Caller Id Service

    TCD240E(e).book Page 37 Thursday, June 9, 2005 9:14 AM Caller ID Service Call Waiting Caller ID Using Caller ID service This is a service of your service provider and will only operate if you have subscribed to Important: this service. When you hear a call waiting L This unit is Caller ID compatible.

  • Page 38: Caller List

    TCD240E(e).book Page 38 Thursday, June 9, 2005 9:14 AM Caller ID Service shared phonebook entry (page 23), the L The number you pressed is added to audible call recording will be announced the top of the current number. when you receive a call from that person. To erase a number Note: Press {j/OK}, select “Edit and...
  • Page 39 TCD240E(e).book Page 39 Thursday, June 9, 2005 9:14 AM Caller ID Service provider’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the service provider, not your telephone.

  • Page 40: Sms (Short Message Service)

    TCD240E(e).book Page 40 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) L If the unit is connected to a PBX system, you may not be able to use SMS features. Using SMS (Short Message Service) Turning SMS on/off SMS allows you to send and receive text messages between other fixed-line and The default setting is “On”.

  • Page 41: Registering Mailboxes

    TCD240E(e).book Page 41 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) Select “SMS”, then press {>}. Select the desired mailbox, press {>}, then enter its password. Select “Public”, then press {>}. Select “Create”, then press {>}. Select “Settings”, then press {>}. L If “^Use Last Text?”...
  • Page 42 TCD240E(e).book Page 42 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) Note: “Writing and sending a new message”, page 41. L This unit supports SMS messages of up to 612 characters, however, the maximum number of characters you can send or Editing and sending a saved receive may be limited by your SMS message...

  • Page 43: Receiving A Message

    TCD240E(e).book Page 43 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) phone number, and sender names stored in the handset phonebook may not be Receiving a message displayed as a result. When an SMS message is received: Replying to a message –...

  • Page 44: Guide To Sms Settings

    TCD240E(e).book Page 44 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) Select “Private Mailbox”, then Editing the sender’s number press {>}. before calling back Select the desired new mailbox number (“Mailbox1” to “Mailbox6”), then While reading a received message, press {>}.
  • Page 45 TCD240E(e).book Page 45 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) Enter a 4-digit password for the mailbox, then press {j/OK}. Select “Save”, then press {>}. Press {ih}. Note: L If you change the name of a mailbox which has messages in the receive list, the messages will remain in the receive list under the new mailbox name.

  • Page 46: Available Character Entries For Sms

    TCD240E(e).book Page 46 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) Available character entries for SMS Important: L For character entry when entering the name for phonebook, etc., see page 61. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 47 TCD240E(e).book Page 47 Thursday, June 9, 2005 9:14 AM SMS (Short Message Service) Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...

  • Page 48: Answering System Features

    TCD240E(e).book Page 48 Thursday, June 9, 2005 9:14 AM Answering System Features Answering system Turning the answering system on/off This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the Using the base unit phone.

  • Page 49: Listening To Messages

    TCD240E(e).book Page 49 Thursday, June 9, 2005 9:14 AM Answering System Features L Speak clearly about 20 cm away from Playing back the greeting the microphone. message Press {5} to stop recording. L The greeting message is played back. Using the base unit Note: Press {d}.
  • Page 50 TCD240E(e).book Page 50 Thursday, June 9, 2005 9:14 AM Answering System Features Listening to new/all messages Repeating, skipping, stopping, When you have new messages: erasing a message during – the answer on indicator on the base unit playback flashes L To repeat a message during playback: –...

  • Page 51: Recording A Voice Memo Using The Handset

    TCD240E(e).book Page 51 Thursday, June 9, 2005 9:14 AM Answering System Features Calling back using the handset Direct command (Caller ID subscribers only) operation using the If caller information was received for the call, handset you can call the caller back while listening to a message.

  • Page 52: Remote Operation

    TCD240E(e).book Page 52 Thursday, June 9, 2005 9:14 AM Answering System Features 28, 33) activates. You need to select “30 sec.” for activating the ring delay Remote operation feature. Using a touch tone phone, you can call your Using the answering system phone number from outside and access the unit to listen to messages or change remotely...

  • Page 53: Guide To Answering System Settings

    TCD240E(e).book Page 53 Thursday, June 9, 2005 9:14 AM Answering System Features L If message memory is full, erase L The greeting message is played back. unnecessary messages (page 53). L You can hang up, or enter your remote access code again and begin remote Remote commands operation.
  • Page 54 TCD240E(e).book Page 54 Thursday, June 9, 2005 9:14 AM Answering System Features Select “Answer System”, then press Select “Recording Time”, then press {>}. {>}. Select “Settings”, then press {>}. Select the desired setting, then press {>}. Select “Number of Rings”, then press {>}.

  • Page 55: Multi-Unit Operation

    TCD240E(e).book Page 55 Thursday, June 9, 2005 9:14 AM Multi-unit Operation Operating additional units Registering a handset to a base unit Additional handsets Up to 6 handsets can be registered to a To register an additional handset to a single base unit. Additional handsets will base unit (easy registration) give you the freedom to, for example, have The included handset and base unit are...

  • Page 56: Cancelling A Handset

    TCD240E(e).book Page 56 Thursday, June 9, 2005 9:14 AM Multi-unit Operation Select “Select Base”, then press To register a handset to an additional {>}. base unit (manual registration) Select the desired base unit number, or You can register a handset to a base unit “Auto”, then press {>}.

  • Page 57: Intercom

    DECT repeater. Please use only the Panasonic DECT repeater noted on When a handset calls the base unit page 6. Consult your Panasonic dealer for details. Handset: Press {INT} and {0}. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...

  • Page 58: Transferring Calls, Conference Calls

    TCD240E(e).book Page 58 Thursday, June 9, 2005 9:14 AM Multi-unit Operation L The base unit will ring. From a handset to the base unit Base unit: Press {s} to answer. When a handset transfers a call to the Handset: base unit When finished talking, press {ih}.

  • Page 59: Between Handsets

    TCD240E(e).book Page 59 Thursday, June 9, 2005 9:14 AM Multi-unit Operation L The outside call will be put on hold. Transferring a call without speaking to L If there is no answer, press {x} to the other handset user return to the outside call. During an outside call, press {INT}, then Handset: press the desired handset number.

  • Page 60: Useful Information

    TCD240E(e).book Page 60 Thursday, June 9, 2005 9:14 AM Useful Information Wall mounting Screws Hook 108 mm Note: L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the wall.

  • Page 61: Available Character Entries

    TCD240E(e).book Page 61 Thursday, June 9, 2005 9:14 AM Useful Information Available character entries Important: L For character entry when writing SMS messages, see page 46. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 62 TCD240E(e).book Page 62 Thursday, June 9, 2005 9:14 AM Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 63 TCD240E(e).book Page 63 Thursday, June 9, 2005 9:14 AM Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...

  • Page 64: Troubleshooting

    TCD240E(e).book Page 64 Thursday, June 9, 2005 9:14 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem Cause &...
  • Page 65 TCD240E(e).book Page 65 Thursday, June 9, 2005 9:14 AM Useful Information Telephone Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 66 Cancel unused handset registrations from the base unit (page 56). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from other electrical appliances.
  • Page 67 TCD240E(e).book Page 67 Thursday, June 9, 2005 9:14 AM Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 68 TCD240E(e).book Page 68 Thursday, June 9, 2005 9:14 AM Useful Information Problem Cause & solution I cannot operate the answering L Another handset or the base unit user is using the system. answering system, SMS features, accessing the caller list or changing base unit settings. Wait for the other user to finish.

  • Page 69: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.

  • Page 70: Specifications

    TCD240E(e).book Page 70 Thursday, June 9, 2005 9:14 AM Useful Information L The illustrations used in these operating instructions may differ slightly from the Specifications actual product. I Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) I Number of channels: 120 Duplex Channels I Frequency range: 1.88 GHz to 1.9 GHz...

  • Page 71: Index

    TCD240E(e).book Page 71 Thursday, June 9, 2005 9:14 AM Index Language: 29 Standby mode: 29 Index E Emergency numbers: 34 A Alarm: 27 H Handset Answering calls Additional handsets: 55 Base unit: 19 Cancelling: 56 Handset: 18 PIN: 30 Answering system: 48 Power on/off: 14 Registration: 55 Listening to messages: 49...
  • Page 72 TCD240E(e).book Page 72 Thursday, June 9, 2005 9:14 AM Index Handset: 27 S SMS feature: 40 Speakerphone: 15, 17 T Transfer calls: 58 V Voice enhancer: 16 Voice mail: 38 Volume Receiver: 15 Ringer (Base unit): 19 Ringer (Handset): 27 Speaker (Base unit): 17 Speaker (Handset): 15 W Wall mounting: 60...
  • Page 73 TCD240E(e).book Page 73 Thursday, June 9, 2005 9:14 AM Notes...
  • Page 74 TCD240E(e).book Page 74 Thursday, June 9, 2005 9:14 AM Notes...
  • Page 75 TCD240E(e).book Page 75 Thursday, June 9, 2005 9:14 AM Notes...
  • Page 76 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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