Panasonic KX-TCD340E Operating Instructions Manual
Panasonic KX-TCD340E Operating Instructions Manual

Panasonic KX-TCD340E Operating Instructions Manual

Digital cordless answering system
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TCD340E(e).book Page 1 Thursday, June 9, 2005 9:50 AM

Operating Instructions

Digital Cordless Answering System
KX-TCD340E
Model No.
This unit is compatible with Caller ID and SMS. To use these
features, you must subscribe to the appropriate service of your
service provider.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save them for
future reference.

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Summary of Contents for Panasonic KX-TCD340E

  • Page 1: Operating Instructions

    TCD340E(e).book Page 1 Thursday, June 9, 2005 9:50 AM Operating Instructions Digital Cordless Answering System KX-TCD340E Model No. This unit is compatible with Caller ID and SMS. To use these features, you must subscribe to the appropriate service of your service provider.
  • Page 2 L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 3: Feature Highlights

    TCD340E(e).book Page 3 Thursday, June 9, 2005 9:50 AM Feature highlights Feature highlights Colour display The handset’s colour display allows you to customise the handset to your liking. You can customise the handset by selecting the “wallpaper” pattern shown on the display in standby mode (page 30). If you set the wallpaper to “Off”, the display colour (page 30) setting will be used instead.
  • Page 4 TCD340E(e).book Page 4 Thursday, June 9, 2005 9:50 AM Feature highlights SMS (Short Message Service) SMS allows you to send and receive text messages between other fixed- line and mobile phones that support compatible SMS networks and features. SMS features are available only after subscribing to Caller ID and/or appropriate service (page 42).
  • Page 5: Table Of Contents

    TCD340E(e).book Page 5 Thursday, June 9, 2005 9:50 AM Table of Contents Preparation SMS (Short Message Service) Accessory information ....6 Important information ....8 Using SMS (Short Message Service).
  • Page 6: Accessory Information

    L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.
  • Page 7 TCD340E(e).book Page 7 Thursday, June 9, 2005 9:50 AM Preparation Included accessories AC adaptor Telephone line cord Rechargeable batteries Part No. PQLV19EY Part No. PQJA87S (for UK) AAA (R03) size (PQLV19E) Part No. HHR-4EPT Handset cover Operating instructions Quick guide Part No.
  • Page 8: Important Information

    TCD340E(e).book Page 8 Thursday, June 9, 2005 9:50 AM Preparation Warning: Important information L To prevent the risk of electrical shock, do not expose this product to rain or any other type of moisture. General L Unplug this unit from power outlets if it L Use only the AC adaptor included with this emits smoke, an abnormal smell or makes product, noted on page 7.
  • Page 9 TCD340E(e).book Page 9 Thursday, June 9, 2005 9:50 AM Preparation L Only use the included base unit (or For business users in the European charger) to charge the battery(ies). Do not Union tamper with the base unit (or charger). If you wish to discard electrical and Failure to follow these instructions may electronic equipment, please contact your cause the battery(ies) to swell or explode.
  • Page 10: Controls And Displays

    TCD340E(e).book Page 10 Thursday, June 9, 2005 9:50 AM Preparation L {C/T} (Clear/Mute) M {INT} (Intercom) Controls and displays N Microphone Note: Controls L Up to 3 menu items can be displayed at a time. To select a menu item not shown on Handset the current page, scroll up or down by pressing the navigator key, {e} or {v},...
  • Page 11 TCD340E(e).book Page 11 Thursday, June 9, 2005 9:50 AM Preparation M {s} (Speakerphone)/Speakerphone Display Meaning indicator icon N In use indicator Answering system will L Lights when a handset is in use (on a answer calls with a greeting call, editing the shared phonebook, message and caller using the answering system, etc.).
  • Page 12 TCD340E(e).book Page 12 Thursday, June 9, 2005 9:50 AM Preparation L The icons shown will vary depending on Base unit display icons how you are using the unit. Following icons appear on the base unit display to indicate the current status of the unit.
  • Page 13: Connections

    We therefore recommend you also the connections. connect a standard telephone to the same telephone line using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Hook Battery installation Insert the batteries negative (T) terminal first.
  • Page 14 L If the handset is turned off, it will be turned flashes. on automatically when it is placed on the base unit. Battery life After your Panasonic batteries are fully charged, you can expect the following performance: Ni-MH batteries (700 mAh) Operation...
  • Page 15: Screen Saver Mode

    L Ensure that w is not flashing. If the Important: handset is in screen saver mode, w is not L We recommend the use of Panasonic displayed. Press {ih} to turn the display on. rechargeable batteries noted on page 6. If you install non-rechargeable batteries and Press $ (middle soft key).
  • Page 16: Making/Answering Calls

    TCD340E(e).book Page 16 Thursday, June 9, 2005 9:50 AM Making/Answering Calls L If {s} is pressed, the unit will redial automatically if the other party’s line is Making calls using the engaged. handset Note: L You can also press {C} or {s} before Lift the handset and dial the phone pressing q.
  • Page 17: Other Features

    TCD340E(e).book Page 17 Thursday, June 9, 2005 9:50 AM Making/Answering Calls Select “Edit and Call”, then press Other features Press {<} or {>} to move the cursor, Voice enhancer then edit the number. You can change the tone quality of the L Place the cursor on the number you receiver while you are on a call.
  • Page 18: Making Calls Using The Base Unit

    TCD340E(e).book Page 18 Thursday, June 9, 2005 9:50 AM Making/Answering Calls Press $ (middle soft key) during a Call waiting - {R} button conversation. If a second call is received while in Select “Record Call”, then press conversation with the first caller, a beep tone will be heard.
  • Page 19: Answering Calls Using The Handset

    TCD340E(e).book Page 19 Thursday, June 9, 2005 9:50 AM Making/Answering Calls PBX such as transferring an extension To adjust the speaker volume call. Consult your PBX dealer for details. Press {>} or {<} while talking. 8 volume L You can change the recall time (page 36). levels are available.
  • Page 20: Answering Calls Using The Base Unit

    TCD340E(e).book Page 20 Thursday, June 9, 2005 9:50 AM Making/Answering Calls To adjust the ringer volume when an outside call comes in Press {e} or {v} when an outside call comes in. Note: L The ringer volume cannot be adjusted if the handset is on the base unit.
  • Page 21: Phonebooks

    TCD340E(e).book Page 21 Thursday, June 9, 2005 9:50 AM Phonebooks Categories Handset phonebook Categories can help you find entries in the handset phonebook quickly and easily. The handset phonebook allows you to make When adding an entry to the handset calls without having to dial manually.
  • Page 22 TCD340E(e).book Page 22 Thursday, June 9, 2005 9:50 AM Phonebooks Searching by first character (index Changing a name, phone number, search) category Press U (left soft key), then press Find the desired entry (page 21), then press $ (middle soft key). Select “Index Search”, then press Select “Edit”, then press ,.
  • Page 23: Chain Dial

    TCD340E(e).book Page 23 Thursday, June 9, 2005 9:50 AM Phonebooks number from the handset phonebook by number or bank account PIN that you have simply pressing a dial key. stored in the handset phonebook, without having to dial manually. Find the desired entry (page 21), then press $ (middle soft key).
  • Page 24: Shared Phonebook

    TCD340E(e).book Page 24 Thursday, June 9, 2005 9:50 AM Phonebooks L To change the audible call announcement, press v, then Shared phonebook repeat from step 6. The shared phonebook allows you to make Select “Save”, then press ,. calls without having to dial manually. Any Press {ih}.
  • Page 25 TCD340E(e).book Page 25 Thursday, June 9, 2005 9:50 AM Phonebooks Select the character entry mode that Select “Save”, then press ,. contains the character you are Press {ih}. searching for, and press ,. Press the dial key ({0} to {9}) which Playing back an audible call contains the character you are announcement...
  • Page 26: Copying Phonebook Entries

    Find the desired handset phonebook Handset phonebook entries (page 21) can entry (page 21), then press $ be copied from the handset to the (middle soft key). phonebook of a compatible Panasonic Select “Copy”, then press ,. handset. Press {0}. Copying one entry To continue copying another entry, select “Yes”, then press ,.
  • Page 27: Handset Settings

    TCD340E(e).book Page 27 Thursday, June 9, 2005 9:50 AM Handset Settings Guide to handset settings For your reference, a chart of all items which can be customised for the handset is printed below. L When customising the handset, the current item or setting is highlighted. Handset settings Sub-menu Sub-menu 2...
  • Page 28: Time Settings

    TCD340E(e).book Page 28 Thursday, June 9, 2005 9:50 AM Handset Settings Time settings Ringer setup Alarm Ringer volume An alarm will sound for 3 minutes at the set Press $ (middle soft key). time once or daily. Set the date and time Select Y, then press ,.
  • Page 29: Night Mode

    TCD340E(e).book Page 29 Thursday, June 9, 2005 9:50 AM Handset Settings Note: Enter the desired hour and minute you wish to start this feature by selecting 2 L If you select one of the melody ringtones, digits for each. the ringtone will continue to sound for several seconds if the caller hangs up L If you use 12-hour time entry, select before you answer.
  • Page 30: Display Setup

    TCD340E(e).book Page 30 Thursday, June 9, 2005 9:50 AM Handset Settings Select “Night Mode”, then press Press $ (middle soft key). Select Y, then press ,. Select “Ring Delay”, then press Select “Display Setup”, then press Select the desired setting, then press Select “Wallpaper”, then press ,.
  • Page 31: Call Options

    TCD340E(e).book Page 31 Thursday, June 9, 2005 9:50 AM Handset Settings Select the desired setting, then press Call options Press {ih}. Note: Turning call bar on/off L If “Base Number” is selected and the This feature prohibits making outside calls current base unit number is 2, “-2-”...
  • Page 32: Other Options

    Select “On” or “Off”, then press ,. of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, Press {ih}. consult your nearest Panasonic service Note: centre. L If keytones are turned off, error tones will Press $ (middle soft key).
  • Page 33 TCD340E(e).book Page 33 Thursday, June 9, 2005 9:50 AM Handset Settings L The following items will be retained: – Handset phonebook entries (Category names, ringtones, and display colours will be reset to their default settings.) – Date and time Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 34: Base Unit Settings

    TCD340E(e).book Page 34 Thursday, June 9, 2005 9:50 AM Base Unit Settings Guide to base unit settings For your reference, a chart of all items which can be customised for the base unit is printed below. L These items are customised using the handset. L When customising the base unit, the current item or setting is highlighted.
  • Page 35: Ringer Setup

    TCD340E(e).book Page 35 Thursday, June 9, 2005 9:50 AM Base Unit Settings Press ,. Ringer setup Press {ih}. Turning night mode on/off Night mode Press $ (middle soft key). Night mode allows you to select a block of Select Z, then press ,. time during which the base unit will not ring for outside calls.
  • Page 36: Call Options

    TCD340E(e).book Page 36 Thursday, June 9, 2005 9:50 AM Base Unit Settings Storing/changing emergency Call options numbers These settings determine which phone Changing the recall time numbers can be dialled while the call bar feature is on (page 31). Change the recall time, if necessary, depending on the requirements of your Press $ (middle soft key).
  • Page 37: Other Options

    PIN. The unit will not reveal Select a memory location, then press the PIN to you. If you forget your PIN, consult your nearest Panasonic service L If the memory location already centre. contains a restricted number, the Press $ (middle soft key).
  • Page 38 TCD340E(e).book Page 38 Thursday, June 9, 2005 9:50 AM Base Unit Settings L If you changed the PIN, enter it (page 37). Select “Other Options”, then press Select “Reset Base”, then press Select “Yes”, then press ,. Press {ih}. Note: L The following items will be deleted or reset to their default settings: –...
  • Page 39: Caller Id Service

    TCD340E(e).book Page 39 Thursday, June 9, 2005 9:50 AM Caller ID Service you should view the caller list to see who called while you were out. Using Caller ID service Call Waiting Caller ID Important: This is a service of your service provider and L This unit is Caller ID compatible.
  • Page 40: Caller List

    TCD340E(e).book Page 40 Thursday, June 9, 2005 9:50 AM Caller ID Service Select W, then press ,. Changing category display colours L The most recent call is displayed. You can select a display colour for each Press {v} repeatedly to search from the category.
  • Page 41: Voice Mail Service

    TCD340E(e).book Page 41 Thursday, June 9, 2005 9:50 AM Caller ID Service Select “Yes”, then press ,. Press {ih}. Storing caller information into the handset phonebook Press $ (middle soft key). Select W, then press ,. Press {e} or {v} repeatedly to display the desired entry, then press $.
  • Page 42: Sms (Short Message Service)

    TCD340E(e).book Page 42 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) L If the unit is connected to a PBX system, you may not be able to use SMS features. Using SMS (Short Message Service) Turning SMS on/off SMS allows you to send and receive text messages between other fixed-line and The default setting is “On”.
  • Page 43: Registering Mailboxes

    TCD340E(e).book Page 43 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) Press $ (middle soft key). Select “Public”, then press ,. To access a private mailbox Select X, then press ,. Select the desired mailbox, press ,, Select “Public”, then press ,. then enter its password.
  • Page 44 TCD340E(e).book Page 44 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) L To cancel sending, press {ih}. Press and hold {C/T} to erase all numbers, then continue from step 6, Note: “Writing and sending a new message”, L This unit supports SMS messages of up to page 43.
  • Page 45: Receiving A Message

    TCD340E(e).book Page 45 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) L If you receive a message from a party saved in the handset phonebook, the Receiving a message stored name is displayed. L Some SMS service providers attach a 1- When an SMS message is received: digit number to the message sender’s –...
  • Page 46: Guide To Sms Settings

    TCD340E(e).book Page 46 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) Storing the sender’s number in Guide to SMS settings the handset phonebook If the base unit is reset to its default settings While reading a received message, (page 37), the following SMS-related press $ (middle soft key).
  • Page 47 TCD340E(e).book Page 47 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) Select “Save”, then press ,. Storing the PBX line access Press {ih}. number (for PBX users only) Note: Store your PBX line access number (4 digits L To receive SMS messages using a max.) so that SMS messages are sent mailbox, inform others of your mailbox properly.
  • Page 48: Available Character Entries For Sms

    TCD340E(e).book Page 48 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) Available character entries for SMS Important: L For character entry when entering the name for phonebook, etc., see page 64. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 49 TCD340E(e).book Page 49 Thursday, June 9, 2005 9:50 AM SMS (Short Message Service) Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 50: Answering System Features

    TCD340E(e).book Page 50 Thursday, June 9, 2005 9:50 AM Answering System Features Answering system Turning the answering system on/off This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the Using the base unit phone.
  • Page 51: Listening To Messages

    TCD340E(e).book Page 51 Thursday, June 9, 2005 9:50 AM Answering System Features Press {5} to stop recording. Using the handset L The greeting message is played back. Press $ (middle soft key). Note: Select u, then press ,. L If “E” is displayed, record the greeting Select “Play Greeting”, then press message again.
  • Page 52 TCD340E(e).book Page 52 Thursday, June 9, 2005 9:50 AM Answering System Features – the base unit beeps about once a minute if If pressed within the first 5 seconds of a the message alert feature (page 57) has message, the previous message will be been turned on played.
  • Page 53: Recording A Voice Memo Using The Handset

    TCD340E(e).book Page 53 Thursday, June 9, 2005 9:50 AM Answering System Features Select “Call Back”, then press ,. Direct command Note: L To edit the number before calling back, operation using the select “Edit and Call”, press ,, handset edit the number, then press ,. You can operate the answering system by pressing dial keys, rather than navigating Recording a voice memo...
  • Page 54: Remote Operation

    TCD340E(e).book Page 54 Thursday, June 9, 2005 9:50 AM Answering System Features sec.” for activating the ring delay feature. Remote operation Using the answering system Using a touch tone phone, you can call your phone number from outside and access the remotely unit to listen to messages or change Dial your phone number from a touch...
  • Page 55 TCD340E(e).book Page 55 Thursday, June 9, 2005 9:50 AM Answering System Features L If message memory is full, erase Remote commands unnecessary messages (page 55). You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Remote command Repeat message (during playback)
  • Page 56: Guide To Answering System Settings

    TCD340E(e).book Page 56 Thursday, June 9, 2005 9:50 AM Answering System Features L You can hang up, or enter your remote Select “Number of Rings”, then access code again and begin remote press ,. operation. Select the desired setting, then press Press {ih}.
  • Page 57 TCD340E(e).book Page 57 Thursday, June 9, 2005 9:50 AM Answering System Features Note: L When the message recording time is set to “Greeting Only”: – d and “--” are displayed on the base unit – d is displayed on the handset while the answering system is turned on Turning call screening on/off While a caller is leaving a message, you can...
  • Page 58: Multi-Unit Operation

    TCD340E(e).book Page 58 Thursday, June 9, 2005 9:50 AM Multi-unit Operation Operating additional units Registering a handset to a base unit Additional handsets Up to 6 handsets can be registered to a To register an additional handset to a single base unit. Additional handsets will base unit (easy registration) give you the freedom to, for example, have The included handset and base unit are...
  • Page 59: Cancelling A Handset

    TCD340E(e).book Page 59 Thursday, June 9, 2005 9:50 AM Multi-unit Operation Select the desired base unit number, or To register a handset to an additional “Auto”, then press ,. base unit (manual registration) L The handset starts searching for the You can register a handset to a base unit base unit.
  • Page 60: Intercom

    You can increase the range of the base unit by using a DECT repeater. Please use only Handset: the Panasonic DECT repeater noted on Press {INT} and {0}. page 6. Consult your Panasonic dealer for L The base unit will ring. details. Base unit: Important: Press {s} to answer.
  • Page 61: Transferring Calls, Conference Calls

    TCD340E(e).book Page 61 Thursday, June 9, 2005 9:50 AM Multi-unit Operation During an outside call, press {INT} and When the base unit calls a handset {0} to page the base unit. Base unit: L The outside call will be put on hold. Press {x} and the desired handset L If there is no answer, press {INT} to number.
  • Page 62: Between Handsets

    TCD340E(e).book Page 62 Thursday, June 9, 2005 9:50 AM Multi-unit Operation To complete the call transfer, press {s}. L The outside call rings at the other To establish a conference call, press handset. {3}. Note: L If the other handset user does not answer Transferring a call without speaking to the call within 1 minute, the call will ring at the handset user...
  • Page 63: Useful Information

    TCD340E(e).book Page 63 Thursday, June 9, 2005 9:50 AM Useful Information Wall mounting Screws Hook 108 mm Note: L Make sure the screws are securely fastened to the wall. L Do not pinch the telephone line cord and AC adaptor cord between the base unit and the wall.
  • Page 64: Available Character Entries

    TCD340E(e).book Page 64 Thursday, June 9, 2005 9:50 AM Useful Information Available character entries Important: L For character entry when writing SMS messages, see page 48. The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it.
  • Page 65 TCD340E(e).book Page 65 Thursday, June 9, 2005 9:50 AM Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended 1 character table (N) L The following are used for both uppercase and lowercase: Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 66 TCD340E(e).book Page 66 Thursday, June 9, 2005 9:50 AM Useful Information Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333...
  • Page 67: Troubleshooting

    TCD340E(e).book Page 67 Thursday, June 9, 2005 9:50 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Initial settings Problem Cause &...
  • Page 68 TCD340E(e).book Page 68 Thursday, June 9, 2005 9:50 AM Useful Information Telephone Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall socket directly.
  • Page 69 Cancel unused handset registrations from the base unit (page 59). L You entered the wrong PIN number. If you forget your PIN, consult your nearest Panasonic service centre. L Locate the handset and the base unit away from other electrical appliances.
  • Page 70 TCD340E(e).book Page 70 Thursday, June 9, 2005 9:50 AM Useful Information SMS (Short Message Service) Problem Cause & solution I cannot send or receive SMS L You have not subscribed to the appropriate service. messages. Consult your service provider. L The SMS message centre number(s) are not stored or are incorrect.
  • Page 71 TCD340E(e).book Page 71 Thursday, June 9, 2005 9:50 AM Useful Information Problem Cause & solution I cannot operate the answering L Another handset or the base unit user is using the system. answering system, SMS features, accessing the caller list or changing base unit settings. Wait for the other user to finish.
  • Page 72: Specifications

    TCD340E(e).book Page 72 Thursday, June 9, 2005 9:50 AM Useful Information L The illustrations used in these operating instructions may differ slightly from the Specifications actual product. I Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) I Number of channels: 120 Duplex Channels I Frequency range: 1.88 GHz to 1.9 GHz...
  • Page 73: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.
  • Page 74: Index

    TCD340E(e).book Page 74 Thursday, June 9, 2005 9:50 AM Index Contrast: 31 Icons: 11 Index Language: 31 Standby mode: 30 A Alarm: 28 E Emergency numbers: 36 Answering calls Base unit: 20 H Handset Handset: 19 Additional handsets: 58 Answering system: 50 Cancelling: 59 PIN: 32 Listening to messages: 51...
  • Page 75 TCD340E(e).book Page 75 Thursday, June 9, 2005 9:50 AM Index Ringtones Base unit: 20 Handset: 28 S Screen saver mode: 14 SMS feature: 42 Speakerphone: 16, 18 T Transfer calls: 61 V Voice enhancer: 17 Voice mail: 41 Volume Receiver: 16 Ringer (Base unit): 20 Ringer (Handset): 28 Speaker (Base unit): 19...
  • Page 76 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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