Information Code - Toshiba e-STUDIO190F Operator's Manual

When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify
and correct the problem.
Info.
Code
030 Document is misfeeding.
031 Document is too long or jammed.
Document length exceeds 39.4 inches (1 meter). The
length limitation for 600 dpi, is subject to the available
Memory size.
600dpi
(Max. Length is 24 inches (600 mm))
061 ADF Cover is open.
400 During initial connection, receiving station did not
respond or communication error occurred.
402 During initial connection, communication error
occurred.
403 No polling capability at the remote side.
404/405 During initial connection, communication error
occurred.
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
407 No confirmation from the receiving station for the
previous page sent.
408/409 Remote side confirms previous page(s) is(are)
illegible.
410 Communication aborted by the transmitting side.
411 Polling password does not match.
412 No data from the transmitting side.
414 Polling password does not match.
415 Polling transmission error.
416/417/ Received data has too many errors.
418/419
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
422/427 Interface is incompatible.
430/434 Communication error occurred while receiving.
436/490 Received data has too many errors.
138
Problem Solving

Information Code

Meaning Possible Action
1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.
1. Reload the document properly.
2. Remove the document jam.
Close the ADF Cover.
1. Check with the other party.
2. Reload the document and send again.
Reload the document and send again.
Ask remote side to set "POLLED=ON".
Reload the document and send again.
Check the password or the telephone number
in One-Touch or Abbreviated station.
Wait a few minutes and send again.
Wait a few minutes and send again.
Check with the other party.
Check the polling password.
Check with the other party.
Check the polling password.
Check the polling password.
Check with the other party.
1. Remote side misdial.
2. Check with the other party.
Check with the other party.
Check with the other party.
Check with the other party.
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