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Conferencing Center 3.0 Installation Manual
Invalid ID or Password
This sample failure route will define the action taken by the system when a participant enters an invalid
conference ID or PIN. Again, this is only a sample route in which the conference participant gets
transferred to the receptionist.
To set up this failure route:
1. In Voicemail Pro, open the
2. Right-click on the
•
In the Specific tab, configure the following properties:
•
•
•
Select OK.
3. Click
Basic Actions on the tool bar and select
4. Click in the right-hand pane to place the action.
5. Open the Properties for
•
Change the Token Name to Play ConfInfo.wav.
•
In the Entry Prompts tab, click the
this wav file will play, "Your conference ID or pin is not valid."
•
Click Close and OK.
6. Connect Invalid Conference or Password to
7. Click
Telephony Actions on the tool bar and select
8. Click in the right-hand pane to place the action.
9. Open the Properties for
•
Change the Token Name to Transfer Reception.
•
In the Specific tab, enter 300 (your reception's extension) in the Destination field.
•
Click OK.
10. Connect
22
Conferenc module.
Conferencing Center action and select Properties.
Gather conference and pin information before validation: This option is designed
as an added security measure for joining a conference. If selected, the caller will
be asked for the conference ID and PIN. The results are collected and then
verified. If either entry is invalid, the caller is notified but not told which entry is
incorrect. If this option is not selected, then the entries are validated as they are
entered.
Allow the delegate to try and enter the conference ID a total of ? times: The
number of times a conference ID can be entered before the failure route is
activated is controlled in this section. Up to 10 re-tries can be set.
Generic.
Transfer.
Play ConfInfo.wav to
Generic.
(green cross), click
Play ConfInfo.wav.
Transfer.
Transfer Reception.
and select CONF_05.wav;
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