Ford Vehicle Owner's Manual page 284

In the U.S., contact:
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
Please have the following information available
when contacting Ford Customer Assistance:
your telephone number (both business and
home)
the name of the dealer and the city where the
dealership is located
the year and make of your vehicle
the date purchased
the current mileage on your vehicle
your Vehicle Identification Number (VIN)
(listed on your owner card)
If you still have a service or product complaint,
you may wish to contact the Dispute Settlement
Board (U.S. only) or the Canadian Motor Vehicle
Arbitration Plan (CAMVAP) in Canada.
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