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Summary of Contents for Ford Villager

  • Page 3: Table Of Contents

    Table of Contents Introduction ..... Instrumentation ....Audio .
  • Page 4: Introduction

    (Refer to Gearshift in the Index) Ford’s Commitment to You At Ford Motor Company, excellence is the continuous commitment to achieve the best result possible. It is dedication to learning what you want, determination to develop the right concept, and execution of that concept with care, precision, and attention to detail.
  • Page 5 Continuous improvement is essential to our success. We must strive for excellence in everything we do: in our products — in their safety and value — and in our services, our human relations, our competitiveness, and our profitability. Employee involvement is our way of life. We are a team. We must treat one another with trust and respect.
  • Page 6: Maintenance Schedule

    If you lose your Warranty Information Booklet, you can get a new one free of charge. Contact any Ford or Lincoln-Mercury dealer, or refer to the addresses and phone numbers on the first page of this Owner’s Guide.
  • Page 7 You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company.
  • Page 8 Change your speed often as you drive. Do not drive at one speed for a long time. Use only the type of engine oil that Ford recommends. See Engine oil recommendations in the Index. Do not use special “break-in” oils.
  • Page 9: Instrumentation

    Instrumentation Warning Lights and Gauges The instrument panel (dashboard) on your vehicle is divided into several different sections. The illustrations on the following pages show the major parts of the instrument panel described in this chapter. Some items shown may not be on all vehicles. In your vehicle, the warning lights and gauges are grouped together on the instrument panel.
  • Page 11 Instrumentation The following warning lights and gauges are on the mechanical cluster. All of the warning lights and gauges alert you to possible problems with your vehicle. Some of the lights listed are optional. The following section explains what each of these indicators means.
  • Page 12 Anti-Lock Brake System Warning Light (If Equipped) To check the anti-lock brake warning light, turn the ignition key to the ON position. The ABS warning light should glow momentarily. NOTE: If it does not glow at all or stays on for a long time, have your vehicle’s electrical system checked immediately.
  • Page 13 Instrumentation Safety Belt Warning Light and Chime This warning light and chime remind you to fasten your safety belt. If the safety belt is not buckled when the ignition is turned to the ON position, the chime will sound for four (4) to eight (8) seconds and the light will remain on until the safety belt is fastened.
  • Page 14 RWARNING If any of these things happen, even intermittently, have the air bag system serviced at your Ford or Lincoln-Mercury dealer immediately. Supplemental air bag readiness light Check Engine Warning Light This light illuminates when the electronic engine control system is not working properly.
  • Page 15 Instrumentation vehicle serviced as soon as possible. This indicates a possible problem with one of the engine’s emission control systems. You do not need to have your vehicle towed. Charging System Light This light indicates that your battery is not being charged and that you need to have the electrical system checked.
  • Page 16 Engine Oil Pressure Warning Light The oil pressure light is represented by an oil can symbol. It indicates the engine’s oil pressure, not oil level. However, if your engine’s oil level is low, it could affect the oil pressure. The oil pressure light will flash if the oil pressure drops below the normal operating level.
  • Page 17 Instrumentation Door Ajar Warning Light If the ignition switch is in the ON position and any door or the liftgate is not completely closed, the light will illuminate. Door ajar warning light Cruise Indicator Light The CRUISE indicator light will illuminate when the speed control system is activated.
  • Page 18 Overdrive off indicator light If the light flashes for about 8 seconds when the ignition is turned to ON, it means the transaxle control unit received an improper signal the last time the vehicle was operated. It may be necessary to have your dealer check the transaxle. Low Fuel Light The low fuel light illuminates when the fuel sensor indicates approximately 1/8 of a tank.
  • Page 19 Instrumentation Low Washer Fluid Light The low washer fluid light will remain illuminated when the washer fluid sensor indicates that the washer fluid level is low. Low washer fluid light High Beam Light This light illuminates when the headlamps are turned to high beam or when you flash the lights.
  • Page 20 Gauges Fuel Gauge The fuel gauge displays approximately how much fuel you have in the fuel tank. The fuel gauge indicator may vary slightly while the vehicle is in motion. This is the result of fuel movement within the tank. An accurate reading may be obtained when the vehicle is on smooth, level ground.
  • Page 21 Instrumentation If your engine overheats: Pull off the road as soon as it is safely possible. Turn off the engine. If you do not stop the engine as soon as safely possible, severe engine damage could result. Let the engine cool. DO NOT REMOVE COOLANT SYSTEM FILL CAP UNTIL THE ENGINE IS COOL.
  • Page 22 Speedometer The speedometer tells you how many miles (kilometers) per hour your vehicle is moving. Odometer The odometer records the total distance the vehicle has been driven. Trip Odometer The trip odometer records the distance of individual trips. Before each trip, set the trip odometer to zero by pushing the reset control.
  • Page 23 Instrumentation Tachometer The tachometer tells you how fast the engine is running by indicating approximate engine revolutions per minute. Driving with the pointer in the red zone may cause engine damage.
  • Page 25 Instrumentation The electronic cluster has all of the same warning lights as the mechanical cluster, however, some of the gauges will be electronic instead of analog. In addition, the electronic cluster has a fuel computer for measuring fuel economy, distance to empty and outside air temperature.
  • Page 26 Engine coolant temperature gauge Fuel Gauge The fuel gauge displays approximately how much fuel you have in the fuel tank. The number of bars illuminated in the display indicates how much fuel is left. An accurate reading may be obtained when the vehicle is on smooth, level ground. Fuel gauge...
  • Page 27 Instrumentation Fuel and Distance Computer Fuel and distance computer The fuel and distance computer has five buttons to operate the different functions. SELECT — The SELECT button lets you choose the functions of the fuel computer. Each time you press the SELECT button, the computer advances to the next choice on the menu.
  • Page 28 OD/TRIP — The OD/TRIP button lets you switch the display between the permanent odometer mileage and the trip odometer mileage. Fuel computer functions Fuel and distance computer display OUTSIDE TEMP This feature lets you display the temperature of the air outside of your vehicle.
  • Page 29 Instrumentation INST ECONOMY Your instantaneous fuel economy is the fuel economy you get at any particular moment. For example, you can see what your fuel economy is in heavy traffic or on the highway. Factors such as braking, acceleration, and road terrain affect your fuel economy.
  • Page 30 To display the average fuel economy: Press the SELECT button until the menu displays AVG ECONOMY. You will probably display the average fuel economy for each tank of fuel or for each trip you take. Each time you want to recalculate the average fuel economy, you need to press the RESET button.
  • Page 31: Audio

    Electronic Sound Systems Audio Systems Your vehicle has one of four audio systems depending upon which options you selected.
  • Page 35: Electronic Sound Systems

    Electronic Sound Systems Radio Controls NOTE: The antenna will be in the up position when the radio is playing and in the down position when the radio is off or if a cassette or CD (if equipped with CD changer) is playing. How to turn the radio on and off Press the “VOL-PUSH ON”...
  • Page 36 Using the “TUNE” button to select the tune function You can change the frequency up or down one increment at a time (FM changes in increments of 200 kHz; AM changes in increments of 10 kHz) by pressing the “TUNE” button. To change frequencies quickly, press and hold down either the right or left side of the “TUNE”...
  • Page 37 Electronic Sound Systems Setting the station memory preset buttons Your radio is equipped with 6 station memory buttons. These buttons can be used to select up to 6 preset AM stations and 12 FM stations (6 in FM1 and 6 in FM2). Follow the easy steps below to set these buttons to the desired frequencies: Select a band, then select a frequency.
  • Page 38 NOTE: If there are fewer than six strong stations in the frequency band, the remaining unfilled buttons will store the last strong station detected on the band. After all stations have been filled, the radio will begin playing the station stored on memory button 1. To deactivate the Auto Memory Store mode and return to the manually-set memory button stations, simply push the “AUTO SET”...
  • Page 39 Electronic Sound Systems NOTE: Illuminated bars in the display show relative levels of bass and treble, and positions of speaker balance and fader functions (left to right, front to rear). Cassette Tape Player Operation How to insert a tape Your cassette tape player is equipped with power loading. Once you insert a tape and push slightly (with the open edge to the right), the loading mechanism draws the tape the rest of the way in and play will begin after a momentary tape tightening...
  • Page 40 Using the “SEEK” function with a cassette tape While in the tape mode, push the right ( a ) side of the “SEEK” button to seek forward to the next selection on the tape. Push the left ( b ) side of the “SEEK” button to seek the previous tape selection.
  • Page 41 Electronic Sound Systems How to store the tape Press the “AM/FM” button to stop the tape player and resume radio play. Similarly, press the “CD” button to stop the tape player and resume CD play. Also, pressing the “TAPE” button while the tape is playing pauses tape play.
  • Page 42 Using a Ford Cassette Cleaning Cartridge or equivalent to clean the tape player head after 10-12 hours of play will help maintain the best playback sound and proper tape operation.
  • Page 43 Electronic Sound Systems Ford CD Changer (If equipped) Ford CD Player The Ford Compact Disc Changer operates when the CD compatible or Supersound Audio System is on and a magazine with disc(s) is inserted. Handle the discs by their edges only. Be sure to read and follow all of the care and cleaning instructions under How to Take Care of and Clean Your CD Changer and Discs.
  • Page 44 NOTE: In some instances, the radio may have CD changer controls, even if there is no CD changer. The digital display on the radio shows the disc and track number. Indicators for compression on (“COMP”) and shuffle on (“SHUFFLE”) are also in the display. These features are described in more detail later in this chapter.
  • Page 45 Electronic Sound Systems How to locate a selection on your CD Changer using Automatic Music Search Automatic Music Search allows you to quickly find a particular selection on the selected disc. Press the left ( b ) side of the “SEEK”...
  • Page 46 Special Features of Your CD Player Compression The compression feature will bring soft and loud passages closer together for a more consistent listening level. To turn the compression on, press the “COMP” button. When on, the compression indicator (“C”) will appear in the display. Press the button again to turn off.
  • Page 47 Electronic Sound Systems How to Take Care of and Clean Your CD Changer and Discs To ensure the continued performance of your Ford Compact Disc Changer, carefully read the following precautions: Always handle the disc by its edge. Never touch the playing surface.
  • Page 48 CD format. Because of this, a new disc that is free of dust and scratches could be defective and may not play on your Ford Compact Disc Changer. If play does not begin after the CD button is pushed: Moisture may have condensed on the lenses within the unit.
  • Page 49 Electronic Sound Systems Rear Seat Radio Control Operation Rear seat radio controls How to turn the rear seat radio controls on and off Press memory preset buttons “3” and “5” simultaneously on the face of your radio to turn the rear seat radio controls on. A headphones symbol (j) will appear in the display when the rear seat controls are on.
  • Page 50 Using the “PROGRAM ADVANCE” button This button has different functions depending on the audio source. In radio mode, pressing this button will cycle through the memory presets for the given frequency band (AM, FM1, FM2). In the cassette mode, pressing this button will change tape sides.
  • Page 51 Electronic Sound Systems How to Use Your Steering Wheel Audio Controls (If equipped) If your vehicle is equipped with steering wheel audio controls, the controls are located on the inner right rim of the steering wheel. These controls duplicate some of the audio functions. How to adjust volume Press the up arrow button ( c ) to increase the volume.
  • Page 52 Terrain The terrain (hills, mountains, tall buildings) of the area over which the signal travels may prevent the FM signal from being noise-free. If there is a building or large structure between the antenna and station, some of the signal “bends” around the building, but certain spots receive almost no signal.
  • Page 53 Electronic Sound Systems When several broadcast towers are present (common in metropolitan areas), several stations may overload the receiver, resulting in considerable station changing, mixing and distortion. Automatic gain control circuitry for both AM and FM bands has been incorporated into this system to reduce strong signal capture and overload.
  • Page 54 (whichever comes first). Consult your vehicle warranty booklet for further information. Servicing Your Audio System At Ford Audio, we stand behind our audio systems with a comprehensive service and repair program. If anything should go wrong with your Ford Audio System, return to your dealer for service.
  • Page 55: Controls And Features

    Controls and Features Your vehicle has a variety of features designed for your comfort, convenience and safety. Read this chapter to find out about standard and optional features.
  • Page 57 Controls and Features The instrument panel (dashboard) on your vehicle is divided into several different sections. Illustrations are provided for the major parts of the instrument panel that are explained in this chapter. Some items shown may not be on all vehicles.
  • Page 58: Climate Control Systems

    The controls for the climate control systems, headlamps, clock, radio, rear window washer and wiper, hazard flasher, power switch, and speed control are all on the instrument panel. Climate Control Systems Climate control system panel Function Selector Buttons There are six function selector buttons: OFF, Mix, Defrost, Panel, Panel/Floor, and Floor.
  • Page 59 Controls and Features RWARNING Operating with the function selector control in off or in the recirculated air mode for extended periods of time in cold weather can result in fog buildup on interior glass surfaces. The Mix (P) button directs approximately equal amounts of air to the windshield and floor outlets with a small amount to the side windows.
  • Page 60 There are several air outlets on the instrument panel. There are side outlets near the driver’s window and passenger’s window, two center outlets, floor outlets, and windshield outlets. The direction and amount of air flow from the center and side instrument panel outlets can be adjusted for personal comfort.
  • Page 61 Controls and Features Turning on the heat Heat will be available when the engine has been running for a sufficient time as indicated by the engine coolant temperature gauge. To heat the inside of your vehicle: Press the function selector button for Floor. Heating only climate control system panel Turn the temperature control knob toward the WARM (red) area.
  • Page 62 To defrost the windshield and side windows: Press the Defrost button, turn the temperature control knob to the WARM (red) area and turn the fan speed knob to the position of your choice. The recirculated air feature will be automatically turned off in this setting (outside air will be provided).
  • Page 63 Controls and Features Do not place objects under the front seats unless your vehicle is equipped with an underseat storage compartment. Improperly stored objects will interfere with the flow of air to the back seats. Remove any snow, ice, or leaves from the area below the windshield on the outside of your vehicle.
  • Page 64 Heating and air conditioning climate control system panel The standard heating system and the heating portion of the heating and air conditioning system are essentially identical. There is one exception, however; the air conditioning compressor may automatically engage when the Defrost position is selected to aid in defogging and defrosting the inside glass.
  • Page 65 Controls and Features Turn the temperature control knob to COOL. Press the A/C button. The indicator light on the A/C button will illuminate. The air intake selector button may be in the outside air mode or the recirculated air mode. The outside air mode is recommended for best A/C performance when the vehicle interior is very warm.
  • Page 66 Cooling your vehicle with outside air Cooling your vehicle with air conditioned outside air is quieter but less economical than using recirculated air. It also has less cooling capacity. To cool your vehicle using outside air: Turn the air intake selector button off (the outside air position).
  • Page 67 Controls and Features Improving fuel economy Whenever you turn on the air conditioning, your vehicle uses more fuel because the air conditioning compressor is running. To get better fuel economy while cooling your vehicle, do not use the air conditioner on mild days. Instead, set the air intake selector button in the outside air position and turn the temperature control knob to the COOL position.
  • Page 68 rear climate controls are turned off. If the lever is set in any of the fan speed positions (1-4), air will be discharged from the rear seat vents at the corresponding speed. However, when the lever is set at REAR, rear seat passengers can control their own fan speed.
  • Page 69 Controls and Features Automatic Temperature Control System The control for your Automatic Temperature Control (ATC) is located at the center of the instrument panel above the radio. The ATC operates only when the ignition key is turned to the ON position and the vehicle is running. To turn the ATC on, push the AUTOMATIC button or any of the five airflow function selector buttons: P, V, Q, S, or To turn the ATC off, press the OFF button.
  • Page 70 The ATC maintains the temperature you select and automatically controls the airflow for your comfort. It also allows you to override the automatic operation of airflow and fan speed with manual function selector buttons and the fan speed dial. When you select the AUTOMATIC button, the system determines airflow location and fan speed automatically.
  • Page 71 Controls and Features The display window and the function selector buttons indicate how the system is operating. The display window shows the selected temperature and displays AUTO if you are operating in the AUTOMATIC mode. If you override the automatic mode by selecting any of the function selector buttons, AUTO no longer appears in the display window and the appropriate function selector button(s) illuminate.
  • Page 72 (18˚C) or 85˚F (29˚C). Then, the set temperature jumps 5˚F and stops at either 60˚F (16˚C), which is maximum cooling, or 90˚F (32˚C), which is maximum heating. Changing the Display Mode (English/Metric) To switch between the English and Metric display mode, press the DEFROST and A/C buttons simultaneously while rotating the fan speed dial upward until it stops moving.
  • Page 73 Controls and Features Push this button for airflow to the floor and windshield at the same time. The P indicator light illuminates, and the display window shows the set temperature. However, the air is not cooled below the temperature outside of the vehicle regardless of the temperature setting unless the A/C button is pushed.
  • Page 74 Push this button to direct airflow to the floor. The R indicator light illuminates and the display window shows the set temperature. The ATC heats the air if the selected temperature is warmer than the outside air coming into the vehicle. However, the air is not cooled below the temperature outside of the vehicle regardless of the temperature setting unless the A/C button is pushed.
  • Page 75 Controls and Features If the rear seat climate control lever is set in any of the fan speed positions (1-4), air will be discharged from the rear seat vents at the corresponding speed. Rear seat passengers can choose airflow to be distributed out of the upper or lower vents by using the vent selection switch on the rear climate control panel.
  • Page 76 Liftgate Window Features Rear Window Defogger (If equipped) The defogger for the rear liftgate window clears frost, fog, or thin ice from both the inside and outside of the rear window. The defogger operates with the ignition in the ON position. If your vehicle is equipped with heated exterior mirrors, they activate when the rear window defogger is switched on.
  • Page 77 Controls and Features The defroster will turn off when the ignition key is turned to the OFF or START position. Never use sharp instruments or abrasive window cleaners to clean the inside of your rear window. If you do, you may damage the wires that are bonded to the inside of the rear window, and cause damage to the rear window defogger.
  • Page 78: Hazard Flasher Switch

    To activate the rear washer, press the RR WASH switch. For a constant spray, hold the switch for a few seconds. For less washer fluid, press the switch once and release it. When you activate the washer, the wiper will cycle twice and then stop. Do not activate the washer for longer than fifteen seconds continuously.
  • Page 79 Controls and Features The headlamp control knob A chime will sound if any of the exterior lamps are on when the driver’s door is opened. Daytime Running Light (DRL) System (Canadian vehicles only) The Daytime Running Light (DRL) system turns the high beam headlamps on, with a reduced light output, when: the vehicle is “running”...
  • Page 80 RWARNING The Daytime Running Light (DRL) system will not illuminate the tail lamps and parking lamps. Turn on your headlamps at dusk. Failure to do so may result in a collision. Lighting Up the Instrument Panel The instrument panel lights can be turned on by turning the headlamp control knob to either the first or second position.
  • Page 81 Controls and Features Autolamp On/Off Delay System (If equipped) The autolamp sets the headlamps to turn on and off automatically. You can use the autolamp to: turn on the headlamps automatically at night turn off the headlamps automatically during daylight keep the headlamps on for approximately three minutes after you turn the key to OFF To set the autolamp:...
  • Page 82 Autolamp thumbwheel location Move the thumbwheel all the way to the right. The autolamp will automatically turn the lamps on and off. NOTE: Be sure that you do not put anything on top of the photodiode located in the top right side of the instrument panel speaker grille.
  • Page 83 Controls and Features Autolamp photodiode location To turn the autolamp off, move the thumbwheel all the way to the left. You can set the autolamp so the headlamps stay on for approximately three minutes after you turn off your ignition. The farther the thumbwheel is moved to the right, the longer the headlamps stay on.
  • Page 84 The dome lamp switch positions Either dome lamp will stay illuminated if the switch is pushed to the ON position. The dome lamps will stay off if the switch is pushed to the OFF position. When the switch is positioned to the door/middle position, the dome lamps will come on when either of the front doors or the sliding door is opened.
  • Page 85 Controls and Features Illuminated Entry System (If equipped) If your vehicle is equipped with this option, the interior courtesy lamps (footwell, stepwell, and dome lamps) will light when either of the front doors or the sliding door is opened. If you have the optional Keyless Entry System the lamps will also light whenever the remote keyless entry transmitter button is pressed.
  • Page 86 You can turn the map lamps on and off by pressing the switches next to the lamps. Radio For information about the radio in your vehicle, refer to the Electronic Sound Systems chapter in this owner guide. Clock Controls on Electronic Radios The electronic radios have a built-in clock.
  • Page 87: Coin Tray

    Controls and Features Coin Tray The slide-out coin tray is located in the instrument panel for your convenience. It is located below the radio controls. Coin tray...
  • Page 88 Ignition Understanding the Positions of the Ignition Your vehicle’s ignition has four positions. They are: The ignition positions OFF/LOCK allows you to shut off the engine and all accessories and locks the gearshift lever. Removing the key then locks the steering wheel.
  • Page 89: Turn Signal Lever

    Controls and Features START cranks the engine. Release the key once the engine starts so that you don’t damage the starter. The key should return to the ON position when you release it. Turn Signal Lever You can use the turn signal lever on the left side of the steering column to: operate the turn signals.
  • Page 90 If the turn indicator light in the instrument panel does not illuminate or remains on (does not flash) when you signal a turn, the turn signaling system is malfunctioning. Have this condition corrected as soon as possible, and use the accepted hand signals until the turn signal system is repaired.
  • Page 91: Windshield Wipers And Washer

    Controls and Features Windshield Wipers and Washer Variable Interval Wipers Your vehicle has wipers that you can set to operate at varying intervals. For example, you can set the interval so they wipe less often in light rain or more often in heavier rain. Variable interval wiper control To set the interval wipers, rotate the knob at the end of the turn signal lever to the most effective interval.
  • Page 92: Gearshift Lever

    RWARNING Always warm up the windshield with the defroster before you use the washer fluid. In freezing weather, the washer solution may freeze on the windshield and obscure your vision. For information about refilling the washer fluid or replacing your windshield wiper blades, see Windshield washer fluid and Wipers in the Index.
  • Page 93: Tilt Steering

    Controls and Features Tilt Steering RWARNING Never adjust the steering wheel when the vehicle is moving. Tilt release lever location To change the position of the steering column, pull the release lever on the column down. Move the steering wheel to the desired position and raise the lever to lock the steering wheel in place.
  • Page 94 Speed Control (If equipped) The speed control system allows your vehicle to maintain a set speed above 30 mph (48 km/h) without keeping your foot on the accelerator pedal. Avoid using the speed control when driving under the following conditions: it is not possible to keep the vehicle at a set speed in heavy traffic or in traffic that varies in speed on winding or hilly roads...
  • Page 95 Controls and Features Setting the Speed Control To set the speed control, accelerate your vehicle to the desired speed (at least 30 mph [48 km/h]), push and release the COAST/SET button on the left side of the steering wheel. The CRUISE light in the instrument cluster will come on.
  • Page 96 Accelerating With the Speed Control Operating To pass another vehicle while the speed control is activated, press the accelerator pedal. When you release the pedal, the vehicle will return to the previously set speed. Driving Uphill or on a Steep Grade The vehicle may not maintain the set speed when going up or down steep hills.
  • Page 97 If the speed control system malfunctions, it will cancel automatically. The CRUISE indicator in the instrument cluster will then blink to warn the driver. When the CRUISE indicator blinks, press the speed control OFF switch and have the system checked by your Ford or Lincoln-Mercury dealer.
  • Page 98 The CRUISE indicator light may blink if the CRUISE CONT. ON switch is pressed while pushing the RESUME/ACCEL, COAST/SET, or CANCEL buttons located on the left side of the steering wheel. Power Sunroof (If equipped) The power sunroof controls are found in the overhead console. The power sunroof operates with the ignition in the ON position.
  • Page 99 Controls and Features Sliding Shade The sunroof has a sliding shade you can manually open or close to block the sun when the glass panel is shut. To close the sliding shade, pull the shade toward the front of the vehicle. The shade automatically opens when the sunroof is opened.
  • Page 100 Automatic Door Lock If your vehicle is equipped with the optional power door locks, locking the driver’s door with the key or with the manual rocker switch will also lock all other doors. However, when the driver’s door is unlocked, with the key or with the manual rocker switch, other doors remain locked.
  • Page 101 Controls and Features The sliding door exterior lock To lock the sliding door, push the right side of the rocker switch. To unlock the sliding door, push the left side of the rocker switch. The sliding door interior lock...
  • Page 102 To open the sliding door from inside or outside of the vehicle, pull the handle toward the rear of the vehicle. The door will stay open if you slide it all the way back until the catch at the bottom of the door engages. To release the catch and close the door, pull the handle toward the front of the vehicle.
  • Page 103 Controls and Features Childproof lock location To set the childproof lock: Open the sliding door. Find the childproof lock knob above the label. Pull the knob out.
  • Page 104 To release the childproof lock: Open the sliding door from the outside. Push the childproof lock knob in. Power Door Locks (If equipped) The power door lock control switches are located in the panels of the front doors. They control the locks on both front doors, the sliding door and the liftgate.
  • Page 105 Controls and Features Liftgate Opening the Liftgate To unlock the liftgate with the key, insert the key into the lock and turn it counterclockwise. To make the gate swing up to the fully opened position, pull back and upward on the handle. The liftgate will not unlock if the optional liftgate window is open.
  • Page 106 Opening the Liftgate Window (If equipped) To open the liftgate window only, turn the key clockwise. The window unlatches and the rear wiper falls out of the way. Do not force the wiper down by hand — it moves when the key is turned.
  • Page 107 Controls and Features RWARNING Make sure that the liftgate door and/or window are closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate door or window open, keep the vents open so outside air comes into the vehicle.
  • Page 108 Locking the liftgate using the lock lever You can lock the liftgate by pushing in the lock lever before you begin to close the liftgate. You can also lock the liftgate by closing the liftgate, inserting your key and turning it clockwise until you hear the lock lever engage.
  • Page 109 Controls and Features After the lock lever is depressed, the liftgate must be unlocked with the power door lock button or the key. NOTE: The lock lever will be on the right side of the lock cylinder if your vehicle is equipped with the standard liftgate glass.
  • Page 110 Driver’s side power window controls One-Touch-Down Power Window (Included with optional power windows — driver side only) The one-touch-down power window feature allows you to completely open the driver’s window without holding down the window switch. To open the window completely, press the switch down for about one second, then release it.
  • Page 111 Controls and Features Manual flip-open quarter window latch location NOTE: Optional third-row power windows must be opened with the overhead console controls. Power Quarter Windows (If equipped) The power quarter windows operate with the ignition in the ON position. The power-operated quarter windows in the third seat position are controlled by the RIGHT VENT and LEFT VENT switches on the overhead console.
  • Page 112 Power quarter window switch Mirrors RWARNING Make sure you can see clearly through the rearview mirror at all times. Do not block your vision. If you cannot see through the mirror, it could result in a collision, injuring yourself and others. Side View Mirrors Close your door and adjust the driver’s seat to the most comfortable position before you adjust the side view mirrors.
  • Page 113 Controls and Features Dual Electric Remote Controlled Mirrors (If equipped) If you have power side view mirrors, you can adjust them in any direction by using the mirror controls on the instrument panel. This switch operates with the ignition in ON or ACC. The mirror control switch is on the instrument panel to the left of the steering wheel.
  • Page 114 Dual electric remote controlled mirrors switch Heated mirror feature (If equipped) Both power mirrors are heated whenever the rear window defroster is turned on. Do not remove ice from the mirrors with a scraper or you could damage them. Cargo Net (If equipped) The cargo net is designed to hold your cargo upright between the third row bench seat and the liftgate to prevent it from moving around the cargo area.
  • Page 115 Controls and Features RWARNING Be sure to secure all four loops into the retainers. The cargo restrained in the net must not exceed 50 lbs. (22.5 kg) or the net may not stay secured. To remove the cargo net, remove the loops from the four retainers.
  • Page 116 Keyless Entry System (If equipped) If you have chosen the keyless entry system option for your vehicle, you can lock or unlock the doors and liftgate without using a key. You can also use it to arm or disarm the anti-theft system (if equipped).
  • Page 117 Sanyo CR2016 3 volt batteries (included). If you notice a significant decrease in operating range, the batteries should be replaced. Replacement batteries can be purchased at most pharmacies, watch stores or at your Ford or Lincoln-Mercury dealer. NOTE: The operating range of the remote entry system can...
  • Page 118 Replacing the batteries Remove the two batteries by snapping open the lid of the remote transmitter. The transmitter can be snapped apart by twisting a thin coin between the two halves of the transmitter. Replace the batteries with new ones as shown in the above illustration.
  • Page 119 Controls and Features THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
  • Page 120 Press the LOCK button on a new remote transmitter. The instrument panel lights will flash twice, indicating code is entered. Repeat steps 5 and 6 as needed (up to four remote transmitters may be programmed). Anti-Theft System (If equipped) This system helps protect your vehicle against break-ins or theft by monitoring all doors, the hood and the liftgate lock cylinder.
  • Page 121 Controls and Features Anti-theft indicator light NOTE: If your vehicle is equipped with a factory installed remote keyless entry system, the system can be armed by closing all the doors and pressing the LOCK button on the remote transmitter. Close all doors. The anti-theft indicator light will stay on for approximately 30 seconds and then flash once every 2.5 seconds.
  • Page 122 Disarming an untriggered anti-theft system Unlock either door with the door key or by pressing the UNLOCK button on the remote keyless entry transmitter (if equipped). This will disarm the system. When you unlock the door with the key, make sure you fully rotate the key in the lock.
  • Page 123 Controls and Features Disarming a triggered anti-theft system The alarm can be disarmed by: unlocking the driver or passenger doors unlocking the doors with the remote keyless entry transmitter (if equipped) putting the key in the ignition and turning it to the ACC position NOTE: The flashing lights and honking horn will shut off automatically within 2 minutes 30 seconds after the...
  • Page 124: Seating And Safety Restraints

    Seating and Safety Restraints Seats Head Restraints If you use them properly, head restraints will help protect your head and neck in a collision. The head restraints can be adjusted in four positions: fully raised, fully lowered and two intermediate positions. Press down on the head restraint adjustment button and move the restraint to the position that places the restraint directly behind your head.
  • Page 125 Adjusting the Front Seats Manually If you have manually adjustable front seats, you can move your seat to a new position by lifting up on the seat adjustment lever and sliding the seat to the position of your choice. The lever is underneath the front of your seat.
  • Page 126 Seating and Safety Restraints Reclining Seats You can tilt back the seats in your vehicle. RWARNING Always drive and ride with your seatback upright and the lap belt snug and low across the hips. To recline the seatbacks: Lift up the release lever and hold it up while you lean against the back of the seat.
  • Page 127 Using Power Seats (If equipped) If your vehicle has power front seats, you can adjust your seat in several directions. The driver’s seat can be adjusted in six directions and the passenger’s seat can be adjusted in four directions. The power slide switch moves the seat forward and rearward.
  • Page 128 Seating and Safety Restraints Six-way power seat controls Power Lumbar Support (If equipped — driver’s seat) The controls for the driver’s seat power lumbar support are on the side of the seat next to the door. This feature provides built-in support for the driver’s lower back. Power lumbar support controls location To inflate the lumbar support pad, push the raised end of the switch.
  • Page 129: Storage Compartments

    Storage Compartments Underseat Storage Compartment (If equipped) The underseat storage compartment is located underneath the front passenger seat. It can be opened by pulling it toward the instrument panel. The underseat storage compartment...
  • Page 130 Seating and Safety Restraints Front Seat Cupholders The front seat cupholders are located on the side of the passenger’s seat. Find the indented ledge and pull it down, away from the side of the seat, toward the driver’s seat. When the cupholder is not in use, push the cupholders into the cover and lift the cover into its fully stored position.
  • Page 131 Rear Seat Cupholders (available on some models) Your vehicle may also have rear seat cupholders built into the side panels. RWARNING Objects stored on the ledges below the rear side windows can become dangerous projectiles during a sudden stop or collision. Put small objects only in the storage compartments.
  • Page 132 Seating and Safety Restraints Important Safety Belt Information The use of safety belts helps to restrain you and your passengers in case of a collision. In most states and in Canada, the law requires their use. Safety belts provide best restraint when: the seatback is upright the occupant is sitting upright (not slouched) the lap belt is snug and low on the hips...
  • Page 133 RWARNING Always drive and ride with your seatback upright and the lap belt snug and low across the hips. RWARNING Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair.
  • Page 134: Combination Lap And Shoulder Belts

    Seating and Safety Restraints Combination Lap and Shoulder Belts While your vehicle is in motion, the combination lap and shoulder belt adjusts to your movement. However, if you brake hard, turn hard, or if your vehicle receives an impact of 5 mph (8 km/h) or more, the lap and shoulder belt locks and helps to reduce your forward movement.
  • Page 135 Unfastening the combination lap and shoulder belts — front and rear outboard seating positions Third-row passengers should be aware that the proper safety belt for their seating position is slightly behind their seat. They should not use the second-row safety belts which are in front of the third seat.
  • Page 136 Seating and Safety Restraints To tighten the lap portion of the belt, pull up on the shoulder belt until it fits you snugly. The belt should rest as low on your hips as possible. The passenger seated near the sliding door in the three-passenger bench seat can route the safety belt webbing under the guide located on the head restraint.
  • Page 137 Using the seat belt guide with the three-passenger bench seat in the second row position...
  • Page 138 Seating and Safety Restraints NOTE: The second row two-passenger bench seat has a unique safety restraint system. If your vehicle has the two-passenger bench seat it is very important that the unique safety belt system is used properly. Please read Auxiliary safety restraint system for the second row bench seat in this section, which explains the unique safety belt system.
  • Page 139 Automatic locking mode In this operating mode, the shoulder belt retractor will be automatically locked and will remain locked when the combination lap/shoulder safety belt is buckled, and does not allow the occupant freedom of movement. This mode provides the following: A tight lap/shoulder belt on the occupant.
  • Page 140 Seating and Safety Restraints NOTE: When the combination lap/shoulder belt is unbuckled and allowed to retract completely, the retractor will switch to the vehicle sensitive (emergency) locking mode. See the detailed instructions under Safety Seats for Children in this chapter. Shoulder Belt Height Adjustment Driver and right front passenger You can adjust the shoulder belt height to one of five (5)
  • Page 141 RWARNING Position the shoulder belt height adjuster so that the belt rests across the middle of your shoulder. Be sure the shoulder belt is properly positioned on your shoulder each time you use the belt. If the shoulder belt is off your shoulder, on your upper arm or neck, there is a greater risk of severe injury in a collision.
  • Page 142 Seating and Safety Restraints Auxiliary Safety Restraint System for the Second Row Bench Seat (7 passenger vehicle) There is a unique safety restraint system for the outside seating position of the second row bench seat. It is very important that you read and understand this section before anyone rides in the outside seating position (near the sliding door) of the two-passenger bench seat.
  • Page 143 The auxiliary safety retraint system for the second row bench seat...
  • Page 144 Seating and Safety Restraints The auxiliary safety restraint system fastened A twisted belt may prevent the retractor from working properly. If the unique safety belt system is twisted, disengage the single window tongue from the buckle on the side of the seat, remove the twist and re-install the tongue into the buckle until you hear a snap and feel the latch engage.
  • Page 145 Unfastening the auxiliary safety restraint system Both tongues must be attached to their appropriate buckles whenever someone is riding in that seating position. When the two-passenger bench seat is removed from the vehicle, you must detach the single window tongue from the auxiliary buckle.
  • Page 146 Seating and Safety Restraints Exiting a vehicle with the auxiliary safety restraint system Labels are provided on the back of the second-row bench seat to remind passengers to use care when exiting. Safety Belt Extension Assembly A safety belt may be too short even when it is fully extended. You can add about eight inches (20 cm) to the belt length with a safety belt extension assembly.
  • Page 147: Safety Belt Maintenance

    (slide bar) (if so equipped), child safety seat tether bracket assemblies (if so equipped), and attaching hardware, should be inspected after any collision. Ford recommends that all safety belt assemblies used in vehicles involved in a collision be replaced. However, if the collision was...
  • Page 148 RWARNING Do not attempt to service, repair, or modify the air bag Supplemental Restraint System or its fuses. See your Ford or Lincoln-Mercury dealer. RWARNING If you are close to an inflating air bag, it could seriously injure you. Sit against the seatback and position your...
  • Page 149 Children and Air Bags NOTE: For additional important safety information on the proper use of seat belts, child seats, and infant seats, please read the entire Safety Restraints chapter in this owner guide. RWARNING Children should always wear their safety belts. Failure to follow these instructions may increase the risk of personal injury in the event of a collision.
  • Page 150 Seating and Safety Restraints The location of air bags and warning labels RWARNING Several air bag system components get hot after inflation. Do not try to touch them after inflation.
  • Page 151 RWARNING The air bag will inflate only once. The system is designed to function on a one-time-only basis. If the air bag is inflated, THE AIR BAG WILL NOT FUNCTION AGAIN AND MUST BE REPLACED IMMEDIATELY. If the air bag is not replaced, this will increase the risk of injury in a subsequent collision.
  • Page 152 Seating and Safety Restraints Inflated driver side air bag...
  • Page 153 Inflated passenger side air bag...
  • Page 154 If any of these things happen, even intermittently, have the Air Bag Supplemental Restraint System serviced at your Ford or Lincoln-Mercury dealer immediately. Unless serviced, the system may not function properly in the event of a collision.
  • Page 155: Safety Restraints For Children

    Safety Restraints for Children In the U.S. and Canada, you are required by law to use safety restraints for children. If small children ride in your vehicle — this generally includes children who are four years old or younger and who weigh 40 pounds (18 kg) or less — you must put them in safety seats that are made specially for children.
  • Page 156 Seating and Safety Restraints RWARNING Whenever possible, put children in one of the rear seats in your vehicle. Accident statistics indicate that children are safer when properly restrained in the rear seats than in the front seats. RWARNING Carefully follow all of the manufacturer’s instructions included with the safety seat you put in your vehicle.
  • Page 157 Always follow the safety seat manufacturer’s instructions when installing and using the safety seat. Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position which is capable of providing a tether anchorage.
  • Page 158 Seating and Safety Restraints RWARNING Rear-facing child seats or infant carriers should never be placed in the front seats. RWARNING If you do not properly secure the safety seat, the child occupying the seat may be injured during a collision or sudden stop.
  • Page 159 RWARNING Always keep the buckle release button pointing upward and away from the child seat, with the tongue between the child seat and the release button as shown in the following illustration. RWARNING Failure to follow all instructions on the proper use of child seats or the vehicle restraint systems can result in serious injury or death in the event of a sudden stop or collision.
  • Page 160 Seating and Safety Restraints Using the Automatic Locking Mode Retractor to Secure a Child Safety Seat Your vehicle is equipped with a dual locking mode retractor on the shoulder belt portion of the combination lap/shoulder safety belt for the front passenger seat and rear outer seats. The automatic locking mode must be used when installing a child seat or infant carrier in the front passenger seat or rear outer seats.
  • Page 161 Routing the safety belt tongue through the child seat Pull on the belt until all of the stored belt is out of the retractor and a click is heard. Allow the belt to retract. A clicking sound will be heard as the belt retracts.
  • Page 162 Seating and Safety Restraints Pull up on the shoulder belt to remove slack in the belt while you push down on the child seat. Make sure there is tension in the belt. Removing slack from the safety belt...
  • Page 163 Before placing the child in the child seat or infant carrier, use force to tilt the seat from side to side, and tug it forward to make sure that the seat is securely held in place. Testing the security of the child seat Check that the retractor is in the automatic locking mode.
  • Page 164 Ford or Lincoln-Mercury dealer. Vehicles built for sale in the USA do not include tether anchor hardware, but it can be obtained at no charge from any Ford or Lincoln-Mercury dealer (Part number F3XY-12613D20-A). The chart below specifies, for each seat type and position, where the tether strap must be attached to the vehicle and the section containing the appropriate instructions for tethering.
  • Page 166 Seating and Safety Restraints Tethering to floor anchor Ford recommends placing tethered safety seats in a rear seating position with the tether strap attached to the tether anchor bolt as shown in the following illustration. Tether anchor point locations To gain access to the anchoring bolt, cut through the plastic along the U-shaped tether location outlines on the carpet of the luggage area.
  • Page 167 RWARNING Only use the tether attachment hole locations shown in the illustrations. The tether anchor may not perform properly if the wrong mounting location is used. RWARNING Follow these precautions to decrease the chance of injury in an accident. RWARNING If the anchor bolt(s) is ever removed, the hole(s) in the floor must be sealed to prevent the possibility of exhaust fumes entering the passenger compartment.
  • Page 168 Seating and Safety Restraints Tethering to lap/shoulder belt tongue To attach a tether strap to a lap/shoulder belt: Route the tether strap under the headrest and between the headrest supports. Hook the tether strap hook into the large hole at the end of the tongue of the lap/shoulder belt directly behind the child seat position.
  • Page 169 Let the retractor wind up the slack from the lap/shoulder belt. A clicking sound should be heard as the belt retracts, indicating that the retractor is in automatic locking mode. Tighten the tether strap to remove any slack. Before placing a child in the child restraint, use force to tilt the child restraint from side to side and tug it forward to make sure it is securely held in place.
  • Page 170 Seating and Safety Restraints Safety Belts for Children Children who are too large for child safety seats should always wear safety belts. (See instructions with your child seat, or contact its manufacturer, to determine maximum size of a child that will fit safely in the safety seat.) RWARNING If safety belts are not properly worn and adjusted as described, the risk of serious injury to the child in a...
  • Page 171 To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that is labelled as conforming to all Federal motor vehicle safety standards. Belt-positioning booster...
  • Page 172 Seating and Safety Restraints Built-In Child Seats (If equipped) The optional second row bench seat includes two built-in child seats. These child restraints are to be used only by children who: are at least one year old weigh between 10 and 27 kilograms (22 and 60 pounds) whose shoulders are below the shoulder harness slots Children not meeting these requirements should be restrained in an approved aftermarket child safety seat.
  • Page 173 RWARNING The second row seatback must be fully locked before operating the child restraint system. Check the position of the seatback release lever. Second row bench built-in child seats...
  • Page 174 Seating and Safety Restraints Built-In Child Seat Retractors The retractor will switch from the emergency locking mode to the automatic locking mode when the right shoulder belt is pulled all the way out. The retractor will switch back to emergency locking mode when the belts are unbuckled and the shoulder belts retract completely.
  • Page 175 Hold the tab from the lower outboard side of the child seat and lower the cushion completely.
  • Page 176 Seating and Safety Restraints If connected, unbuckle the two safety belt tongues. Also detach the chest clip.
  • Page 178 Seating and Safety Restraints Place the child in the built-in child seat. Position the crotch belt buckle between the child’s legs.
  • Page 179 Place the left shoulder belt harness over the child’s left shoulder. Insert the left shoulder harness tongue into the left side of the belt buckle. Confirm that the left shoulder harness tongue indicator is green. Place the right shoulder belt harness over the child’s right shoulder.
  • Page 180 Seating and Safety Restraints If the shoulder belts are too tight, unlatch the chest clip and unbuckle the child from the built-in child seat. Allow the shoulder belts to retract fully. Repeat the procedure from step 3 through step 7. Removing the child from the built-in child seat Open the chest clip by squeezing together the release tabs on the top and bottom edges of the center of the chest clip.
  • Page 181 Confirm that the shoulder belts are fully retracted and resting inside the built-in child seat recess. It is unnecessary to reconnect the shoulder harness and belt buckle prior to storing the built-in child seat. While holding the tab, rotate the cushion upward until it fits flush with the second row seatback pad.
  • Page 182: Adjustable Rear Seating

    Adjustable Rear Seating The removable and adjustable seats are a convenient feature of your vehicle. Reading this chapter will help you learn about the various ways the seats in your vehicle can be arranged to suit your different needs. Your vehicle is a five or seven-passenger vehicle. As a seven-passenger vehicle, it will have either a two-passenger bench seat or two second-row bucket seats and the sliding three-passenger bench seat in the third row.
  • Page 183: Floor Mats

    Floor Mats The removable floor mats Removable Floor Mats Whenever you remove the mats to remove or adjust any of the seats, always remember that the mats must be reinstalled before passengers ride in your vehicle. The floor mats are specifically designed to keep objects out of the seat tracks.
  • Page 184 Adjustable Rear Seating Review the following illustrations so you will know the proper way to place the floor mats with the various seating arrangements available in your vehicle.
  • Page 186: Head Restraints

    Adjustable Rear Seating NOTE: The step mat should be placed neatly in the cargo area when not in use. Positioning pins are included with your floor mats to secure them to the seat tracks. Push the positioning pins through the plastic loops in the floor mats and into the seat tracks.
  • Page 187 NOTE: If your vehicle is equipped with the optional two-passenger bench seat with built-in child seats, the head restraints on the two-passenger bench seat are not adjustable. The adjustable head restraint It is not necessary to remove the head restraints from the seats when removing seats from the vehicle.
  • Page 188 Adjustable Rear Seating RWARNING The head restraints should be stored outside of the vehicle (with the removed seat) to prevent them from damaging the vehicle or injuring passengers in the case of sudden braking or a collision. Two-Passenger Bench Seat NOTE: The two-passenger bench seat has a unique safety restraint system.
  • Page 189 Removing the Two-Passenger Bench Seat Remove the floor mats. Lift the seatback release lever and fold down the back of the seat to the fully folded position. Seatback release lever location Detach the tongue from the auxiliary buckle on the sliding door side of the seat.
  • Page 190 Adjustable Rear Seating The floor latch levers Place your hand under the seat cushion and tip the front of the seat upward slightly. Slide the seat rearward to release the seat from its anchor position. Two people should lift the seat and remove it from the vehicle.
  • Page 191 If you decide to move the three-passenger bench seat forward to the second row position, passengers riding in the seat will use the second row safety belts. Installing the Two-Passenger Bench Seat To replace the bench seat in its original position: Make sure the area around the floor anchor positions is free from obstruction.
  • Page 192 Adjustable Rear Seating RWARNING Before sitting in the removable seats, make sure that the seat legs are securely attached by the floor anchors. Bucket Seats (If equipped) Quick-Release Bucket Seat The quick-release bucket seat option allows the bucket seat nearest the sliding door to slide forward allowing easier entry and exit to the third-row seats.
  • Page 193 The quick-release bucket seat also has two levers on the back of the seat — one to fold down the seatback and one to slide the seat forward. These levers allow third-row passengers to enter and exit more easily. Quick-release bucket seat levers Removable Bucket Seats If your vehicle has second row bucket seats, you can remove them if you need extra cargo space.
  • Page 194 Adjustable Rear Seating Before you remove the seats, remove the floor mats. Then: Pull the seatback release lever up and tilt the back of the seat forward as far as possible. Folding down the seatback...
  • Page 195 Lift up on the two floor latch levers near the front seat legs and release the seat legs from each anchor position. Removing the quick-release bucket seat...
  • Page 196 Adjustable Rear Seating The removable inside bucket seat Place your hand under the seat cushion and tip the front of the seat upward slightly. Slide the seat rearward to release the seat from its anchor position. Two people should lift the seat and remove it from the vehicle.
  • Page 197 Installing the Removable Bucket Seats To position the bucket seats back in their original positions: Make sure the area around the floor anchor positions is free from obstruction. With the seatback folded down, two people should lift the seat into the vehicle. Place the seat slightly behind the floor anchor positions and catch the rear leg anchors into each anchor position.
  • Page 198 Adjustable Rear Seating Three-Passenger Bench Seat When entering and exiting the vehicle, third-row passengers must be careful that they step over the auxiliary safety restraint system that is present with the second-row bench seat. Labels are provided on the back of the second-row bench seat to remind passengers to use care when exiting.
  • Page 199 Some of the different ways that your vehicle’s seats can be arranged are shown below. NOTE: Do not try to remove the three-passenger sliding seat. Removal of the third seat may negatively affect its ability to slide properly.
  • Page 200 Adjustable Rear Seating...
  • Page 201 With the second row seat(s) removed, the three-passenger bench seat can be moved all the way forward, just behind the front seats for more room in the cargo area.
  • Page 202 Adjustable Rear Seating Moving the Three-Passenger Bench Seat NOTE: When moving the three-passenger bench seat, the seat cushion cannot be lowered unless the seat is in a seating position. If you cannot get the seat cushion to lower, you may have the seat in a storage position. The three-passenger bench seat is not removable, but it can be moved to the second-row position when the second-row bucket seats or second-row bench seat has been removed from the...
  • Page 203 RWARNING After moving the third-row seat, be sure to latch the seat in a passenger seating position. Improper location of the seat will prevent correct use of the safety belts and will increase the risk of severe injury in an accident. After sliding the seat, check that both sides of the seat are locked securely by attempting to move each side of the seat forward and backward.
  • Page 204 Adjustable Rear Seating Seat cushion release lever location...
  • Page 205 A label describing seat operation can be found underneath the seat cushion on the sliding door side of the vehicle. Seat cushion label location...
  • Page 206 Adjustable Rear Seating Lift up on the seat position release lever and hold while sliding the seat along the seat tracks in the floor of the vehicle. Sliding the three-passenger seat NOTE: When sliding the seat, be sure the middle belt tongue and buckle are fastened.
  • Page 207 Make sure the seat securely latches in the lock position of both seat tracks before driving with the rear seat in this position. The three-passenger seat in the fully forward locked position...
  • Page 208 Adjustable Rear Seating Lower the seat cushion only if in a seating position. The seat cushion will not lower in a storage position. Do not try to lower the seat cushion by force because doing so could damage the seat. Replace any floor mats that were removed.
  • Page 209 Seatback release lever location...
  • Page 210 Adjustable Rear Seating Table and built-in cupholders on the fold-down seatback RWARNING You should never place hard items such as coffee mugs or drinking glasses on the table-top seats when the vehicle is moving. Any item can become a projectile inside a vehicle involved in a collision.
  • Page 211: Starting

    Starting Fuel-Injected Engines When starting a fuel-injected engine, the most important thing to remember is to avoid pressing down on the accelerator before or during starting. Only use the accelerator when you have problems getting your vehicle started. See Starting Your Engine in this chapter for details about when to use the accelerator while you start your vehicle.
  • Page 212 DO NOT depress the accelerator pedal when starting your engine. DO NOT use the accelerator while the vehicle is parked. Turn the key to the START position (cranking) until the engine starts. Allow the key to return to the ON position after the engine has started.
  • Page 213 Starting NOTE: Your vehicle has an interlock that prevents you from shifting out of P (Park) unless your foot is on the brake pedal. If the engine does not start after two attempts: Turn the ignition key to the OFF position. Press the accelerator all the way to the floor and hold it.
  • Page 214: What To Do If The Engine Does Not Start

    RWARNING Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. If you consistently start your vehicle in subzero temperatures, use an engine block heater (if your vehicle has this option).
  • Page 215 Starting Once the shut-off switch is activated, you must reset the switch by hand before you can start your vehicle. The fuel pump shut-off switch reset button is located below the hood release handle. Fuel pump shut-off switch reset button location RWARNING If you see or smell fuel, do not reset the switch or try to start your vehicle.
  • Page 216 Check under the vehicle again for leaking fuel. If you see or smell fuel, do not start your vehicle again. If there is no fuel, you can try to start your vehicle again. Check all vehicle warning lights before driving your vehicle. Guarding Against Exhaust Fumes Carbon monoxide, although colorless and odorless, is present in exhaust fumes.
  • Page 217 Starting Read the section Climate Control Systems for instructions on bringing fresh outside air into your vehicle. Refer to the Index. Removing the Key From the Ignition OFF/LOCK is the only position that allows you to remove the key from the ignition. The LOCK feature helps to protect your vehicle from theft, because it also locks the steering wheel and the gearshift lever when the key is removed.
  • Page 218: Driving

    Driving Brakes When the foot (service) brake pedal is depressed, the high-mount brake lamp should illuminate. Front Disc Brakes The front disc brakes are self-adjusting. They do not require service other than periodic lubrication of the caliper slide rails and inspection for pad wear. Rear Drum Brakes The rear drum brakes are self-adjusting.
  • Page 219 Ford Motor Company has not found any negative effects of mobile radio transmitting equipment installed on vehicles with the ABS system providing that the radio is installed according to the radio manufacturer’s instructions.
  • Page 220 Driving RWARNING Modifications to the suspension spring rates and/or vehicle ride height may adversely affect vehicle stopping ability. Stopping Distances Stopping distances vary with different loads and driving conditions. Use caution when you drive under new conditions and acquaint yourself with your vehicle’s performance. Applying the Brakes Apply the brake pedal evenly.
  • Page 221 The parking brake RWARNING When parking, do not use the gearshift in place of the parking brake. Always set the parking brake fully and make sure that the gearshift is securely latched in Park (P). Turn off the ignition whenever you leave your vehicle.
  • Page 222: Steering Your Vehicle

    Driving The parking brake is not designed to stop a moving vehicle, but you can use the parking brake to stop your vehicle in an emergency if the service brakes fail. However, since the parking brake does not stop your vehicle as quickly as the normal brakes, the stopping distance will increase greatly.
  • Page 223: Automatic Transaxle Operation

    Automatic Transaxle Operation Putting Your Vehicle in Gear Your vehicle’s gearshift lever is on the steering column. The OVERDRIVE OFF/ON button is located at the end of the gearshift lever. You can put the gearshift lever in any one of several positions.
  • Page 224 Driving Shift-lock Safety Feature Your vehicle has a special shift-lock safety feature which prevents you from shifting out of P (Park) without the brake pedal depressed. To shift the transaxle out of the P (Park) position, the ignition must be in the ON position and your foot must be pressing on the brake pedal.
  • Page 225 Driving When to use D (Overdrive) Overdrive is the normal driving position. When the gearshift lever is placed in (D) Overdrive, and the Overdrive Off button has not been pressed, the vehicle will automatically upshift to second, third and fourth gears. The transaxle will shift into the correct gear when the right speed is reached.
  • Page 226 Driving The transaxle will be in the “overdrive on” mode when the vehicle is started even if the O/D OFF mode was selected when the vehicle was last shut off. If your vehicle is on an extremely slippery surface, the Electronic Transaxle Control Module may receive a signal indicating a rapid increase or decrease in wheel speed.
  • Page 227 N (Neutral) In N (Neutral), the wheels of the transaxle are not locked. Your vehicle will roll freely, even on the slightest incline, unless the parking brake or brakes are on. Parking Always come to a complete stop before you shift into P (Park). This position locks the transaxle and prevents the front wheels from turning.
  • Page 228 Driving Driving With a Heavy Load The Safety Compliance Certification Label, located on the driver’s door pillar, provides important information regarding the weight limits your vehicle can safely carry or tow. The total weight of your vehicle, including the weight of the passengers and cargo, should never be more than the Gross Vehicle Weight Rating (GVWR).
  • Page 229: Vehicle Loading Information

    Trailer Towing (may require trailer tow option package) Towing a trailer puts an additional load on your vehicle’s engine, transaxle, axle, brakes, tires and suspension. For your safety and for the good of your vehicle, use the right equipment for the type of trailer you tow. Stay within the load limits when you tow.
  • Page 230 Driving The following is a typical example of a Safety Compliance Certification Label and an explanation of how this information should be used: The Safety Compliance Certification Label NOTE: The vehicle must not be loaded to both the front and rear GAWR because the GVWR will be exceeded.
  • Page 231 Gross Vehicle Weight Rating (GVWR) To avoid overloading your vehicle, never exceed the specified Gross Vehicle Weight Rating for your Villager. The GVWR is the maximum allowable weight of the vehicle when fully loaded including passengers, cargo and all equipment.
  • Page 232 Driving Gross Axle Weight Rating (GAWR) We have all seen a car or a truck that is loaded down in the rear and riding high in the front. This is a dangerous condition that usually means that the rear suspension components are under severe strain and that vehicle handling is impaired.
  • Page 233 Calculating the Payload for Your Vehicle To know how much weight your vehicle can carry: Obtain the GVWR and GAWR from your Safety Compliance Certification Label. Safety Compliance Certification Label location Fill the fuel tank. Weigh your vehicle without cargo. Subtract vehicle actual weight from the GVWR to find out how much more weight your vehicle can carry.
  • Page 234 Driving Load Calculation — Trailers The trailer towing table shows the maximum allowable trailer weight and maximum GCWR for vehicles with and without the trailer towing package. For a particular vehicle, the allowable trailer weight may be lower depending upon the vehicle’s actual gross vehicle weight. (GVW is the weight of the vehicle including passengers, equipment, cargo.) You must determine the appropriate trailer weight for your...
  • Page 235 If your vehicle exceeds the GVWR, remove cargo from your vehicle accordingly. If your vehicle exceeds either GAWR, shift the load or remove cargo accordingly. To determine actual GCW, weigh the total vehicle and trailer and also weigh the trailer separately to verify its weight. Trailers Towing a trailer safely means having the proper weight on the tongue (usually 10-15% of the trailer weight).
  • Page 236 Driving Do not use single clamp bumper hitches or hitches that attach to the axle. Whenever a trailer hitch and hardware are removed, make sure all mounting holes in the underbody are properly sealed to prevent exhaust fumes from entering the vehicle. Safety chains Always use safety chains between your vehicle and trailer.
  • Page 237 SAE J1239 specified connector one extension harness within the rear bumper If you need further assistance in wiring a trailer to your vehicle, contact your Ford or Lincoln-Mercury dealer. Driving While You Tow Be especially careful when driving while you tow a trailer.
  • Page 238 Driving Servicing Your Vehicle If You Tow If you tow a trailer for a long distance, your vehicle will need to be serviced more frequently than usual. See the Maintenance Schedule booklet in the Owner’s portfolio. Trailer Towing Tips Before starting on a trip, practice turning, stopping and backing in an area away from heavy traffic.
  • Page 239 intake button to select the fresh air position to stop the air conditioner compressor. Increase the engine speed for a short time. Vehicles with trailers should not be parked on a grade. However, if you must park on a grade, place wheel chocks under the trailer’s wheels as follows: Apply the main brake pedal with your foot and hold it.
  • Page 240 Driving Four Season Roof Rack (If equipped) Always load your luggage as far back as it will safely go on the four season roof rack. Do not load more than 100 pounds (45 kg). Be careful that your vehicle does not exceed the Gross Vehicle Weight Rating (GVWR) or its Gross Axle Weight Rating (GAWR front and rear).
  • Page 241: Roadside Emergencies

    Roadside Emergencies Hazard Flasher Switch The hazard flasher is used to alert other drivers to hazardous situations. The hazard flasher switch operates the same lamps as the turn signal lever. When the hazard flasher is activated, all of these lamps will flash on and off. The turn signal indicators cannot be used when the hazard lamps are flashing.
  • Page 242 Hazard flasher switch location Fuel Pump Shut-Off Switch If the engine cranks but does not start or if you have had a collision, the fuel pump shut-off switch may have been triggered. The shut-off switch is a device that stops the fuel pump when your vehicle has been involved in a substantial jolt.
  • Page 243 Once you have determined which fuses or circuit breakers to check, follow the procedures under Checking and replacing fuses or Checking and replacing circuit breakers later in this chapter. NOTE: Fuse links should only be repaired by your Ford or Lincoln-Mercury dealer.
  • Page 244 Checking and Replacing Fuses If you need to check a fuse, find the fuse panel for the electrical system, which is located under the instrument panel, and follow these steps: To remove the fuse panel cover, pull down on the fuse panel cover handle.
  • Page 245 Roadside Emergencies On the fuse panel cover, find the number of the fuse you want to check. The diagram on the cover tells you where to locate the fuse on the panel. The fuse panel cover...
  • Page 247 Roadside Emergencies...
  • Page 248 Check the fuse to see if it is blown. Look through the clear side of the fuse to see if the metal wire inside is separated. If it is, the fuse is blown and should be replaced. Fuse puller tool and fuse...
  • Page 249 Roadside Emergencies Use the fuse puller tool to remove the blown fuse and replace the fuse with one that has the right amperage rating (see the fuse panel cover for amperage ratings). RWARNING Always replace a fuse with one that has the specified amperage rating.
  • Page 250 Engine Compartment Main Fuse Panel Engine compartment main fuse panel...
  • Page 251 Roadside Emergencies...
  • Page 252 Circuit Breakers If you need to check a circuit breaker that is on the fuse panel, see Fuses, checking and replacing in the Index to find out how to locate the fuse panel. Since you need diagnostic equipment to check whether a circuit breaker works and such equipment comes with instructions, we do not discuss how to check circuit breakers.
  • Page 253 Roadside Emergencies If you replace a circuit breaker, use one with the same amperage rating. To remove a circuit breaker mounted by the fuse panel, grip it with your finger and thumb and pull it straight out of its socket. Relays Relays are devices which receive signals from components or systems.
  • Page 254: Changing A Flat Tire

    Changing a Flat Tire If you get a flat tire while you are driving, do not apply the brake heavily. Instead, gradually decrease the speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Park on a level spot, turn off the ignition, set the parking brake, and turn on the hazard flashers.
  • Page 255 Roadside Emergencies drive through an automatic car wash. Because the temporary spare tire is smaller than a conventional tire, it reduces the ground clearance. Your vehicle may get caught in the rails and it could be damaged. Spare Tire Location The spare tire is stored underneath your vehicle.
  • Page 256 Find the lug wrench in the tool kit located behind the jack in the right cargo area side panel. Fit the hex-shaped end of the lug wrench over the hex nut in the floor of the cargo area. Turn counterclockwise until the cable extends far enough to lower the spare tire to the ground.
  • Page 257 Roadside Emergencies Removing the spare tire retainer Stowing the spare tire To raise the tire to the stowed position, lay the tire on the ground with the inboard side facing up. Install the retainer through the wheel center and slide the tire under the vehicle. Fit the hex-shaped end of the lug wrench over the hex nut in the floor of the cargo area.
  • Page 258 Preparing to Change the Tire You should only raise your vehicle with a jack properly placed at the front or rear jacking points. Make sure that your vehicle will not move or roll and that the tires and jack are on a level, solid surface. Put the gearshift lever in P (Park).
  • Page 259 Roadside Emergencies NOTE: All occupants should be out of the vehicle while it is on the jack. Jack storage location...
  • Page 260 Insert the tapered end of the jack handle behind the wheel cover of the tire to be changed and gently pry it off. When you want to replace the wheel cover, simply align the valve stem to the slot in the cover and press it back on. Removing the wheel cover...
  • Page 261 Roadside Emergencies If you have optional cast-aluminum wheels, remove the wheel cap to gain access to the lug nuts. Insert the tapered end of the jack handle behind the notch in the wheel cap and gently pry it off. To replace it, press it back on. You must line up the raised circle on the back of the wheel cap with the indented area on the wheel in order to press the wheel cap on.
  • Page 262 Anti-theft lug nut Fit the jack under the proper jacking point indicated by the notch in the bottom of the door frame panel. The notches for the jack...
  • Page 263 Roadside Emergencies Placing the jack RWARNING Do not jack on the running board. RWARNING To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire. RWARNING To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire.
  • Page 264 All of these tools are needed to jack up a vehicle. NOTE: If Ford Accessory Running Boards have been installed, use the jack adapters supplied with the running boards as described on the inside of the jack storage area cover.
  • Page 265 Roadside Emergencies Turn the lug nut wrench (attached to the jack handle) clockwise to raise the vehicle off the ground. Remove the wheel lug nuts with the lug nut wrench. Remove the flat tire and replace it with the spare tire. Place the wheel lug nuts on the spare tire.
  • Page 266 RWARNING Never use wheels or lug nuts different than the original equipment as this could damage the wheel or mounting system. This damage could allow the wheels to come off while the vehicle is being driven. Replace the wheel cover by pressing it into place. If you have the standard wheel covers, you must align the notch in the wheel cover with the tire’s valve stem and align the recess in the back of the wheel cover with one of the lug...
  • Page 267 Roadside Emergencies Storing the jack Make sure the lug wrench is secured back into the tool kit and store it next to the jack. Unblock the wheels. Retighten the lug nuts to the specified torque at 500 miles (800 km) of operation, after any wheel change, or any time the lug nuts are loosened.
  • Page 268 Jump-Starting Your Battery Your vehicle’s battery may discharge if you leave the lights or any electrical equipment on after you turn the engine off. If this happens, you may be able to jump-start from a booster battery to start your vehicle. RWARNING The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes.
  • Page 269 Roadside Emergencies To avoid damaging your vehicle or your battery, and to avoid injury to yourself, follow these directions for preparing your vehicle to jump-start and connecting the jumper cables in the order they are given. If in doubt, call for road service. Preparing Your Vehicle Your vehicle has a 12-volt starting system, so you need to use a 12-volt jumper system.
  • Page 270 Connecting the jumper cables Connect one end of the first jumper cable to the positive (+) terminal of the discharged battery. (You can connect either jumper cable to the positive (+) terminal, as long as you use the same cable for both positive terminals.) Most jumper cables have a red cable and a black cable.
  • Page 271 Roadside Emergencies Sequence for connecting jumper cables...
  • Page 272 If you need to have your vehicle towed, contact a professional towing service or, if you are a member, your roadside assistance center. DO NOT TOW YOUR VILLAGER WITH SLINGBELT EQUIPMENT. Ford Motor Company has not developed or approved a T-hook sling-type procedure. Use wheel lift or...
  • Page 273 Towing the vehicle When calling for a tow truck, tell the operator what kind of vehicle you have. A towing manual is available from Ford Motor Company for all authorized tow truck operators. Have your tow truck driver refer to this manual for the proper...
  • Page 274: Maintenance And Care

    Maintenance and Care Service Made Easy Ford has two goals for servicing your vehicle. When we can, we design parts that do not need to be serviced. We want to make servicing your vehicle as easy as possible. To help you: We highlight do-it-yourself items in yellow in your engine compartment so that you can find them easily.
  • Page 275 NOTE: Always dispose of used automotive fluids in a responsible manner. Follow your community’s standards for disposing of these types of fluids. Call your local recycling center to find out about recycling automotive fluids. Precautions When Servicing Your Vehicle Be especially careful when inspecting or servicing your vehicle. Here are some general precautions for your safety: Your vehicle is equipped with an automatic cooling fan.
  • Page 276 Maintenance and Care If you must work under the hood while the engine is Set the parking brake fully and make sure that the gearshift is securely latched in P (Park). This will prevent your vehicle from moving unexpectedly. RWARNING Do not start your engine with the air cleaner removed and do not remove it while the engine is running.
  • Page 277 Go to the front of the vehicle and release the hood latch under the hood in the front center of the vehicle. Lift the hood and release the prop rod from its retaining clip. Place the end of the prop rod in the prop rod hole provided on the underside of the hood.
  • Page 278 Try to lift the hood after closing it to be sure it is securely latched. Engine Oil Recommendations We recommend using Motorcraft oil or an equivalent oil meeting Ford Specification WSS-M2C153-F and displaying the American Petroleum Institute CERTIFICATION MARK on the front of the container. The API Certification Mark Never use: “Non-Detergent”...
  • Page 279 The engine oil and oil filter must still be changed according to the maintenance schedule. NOTE: Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, startup engine noises or knock may be experienced.
  • Page 280 Maintenance and Care Checking and Adding Engine Oil Since the proper amount of engine oil is important for safe engine operation, check the oil using the dipstick each time you put fuel in your vehicle. Remember the engine must be off, the oil must be warm and the vehicle must be parked on level ground.
  • Page 281 Carefully pull the dipstick out again. If the oil level is below the “L” line, add engine oil as necessary. If the oil level is beyond the letter “H,” engine damage or high oil consumption may occur and some oil must be removed from the engine.
  • Page 282 Maintenance and Care NOTE: See Refill Capacities, Motorcraft Parts and Lubrication Specifications in the Capacities and Specifications chapter for the appropriate oil filter and engine oil refill quantity. Remove the engine oil dipstick (highlighted in yellow) to prevent oil contamination of the engine ventilating system while refilling.
  • Page 283 If the fluid is low, carefully clean and remove the filler cap from the reservoir. Fill the reservoir to the MAX line with Ford High Performance DOT 3 Brake Fluid C6AZ-19542-AB or DOT 3 equivalent fluid meeting Ford specification ESA-M6C25-A.
  • Page 284: Windshield Washer Fluid

    Maintenance and Care Brake fluid master cylinder reservoir Windshield Washer Fluid Check the level of the windshield washer fluid every time you stop for fuel, or when the warning light indicates low washer fluid. The reservoir for washer fluid is located in the engine compartment.
  • Page 285 Windshield washer fluid reservoir Use specially formulated windshield washer fluid rather than plain water, because specially formulated washer fluids contain additives that dissolve road grime. For safety reasons, washer fluids containing an appropriate antifreeze such as methanol should be used in freezing weather (temperatures below 32˚F [0˚C]).
  • Page 286: Engine Coolant

    Maintenance and Care Engine Coolant Checking the Engine Coolant NOTE: Be sure to read and understand Precautions When Servicing Your Vehicle at the beginning of this chapter. Your vehicle’s engine coolant protects the engine from overheating in the summer and from freezing in the winter. Check the level of the engine coolant at least once a month, but preferably each time you stop for fuel.
  • Page 287 Adding Engine Coolant Engine coolant recovery reservoir RWARNING Do not put engine coolant in the container for the windshield washer fluid. When the engine is cool, add a 50/50 mixture of engine coolant and water to the engine coolant recovery reservoir — DO NOT ADD DIRECTLY TO THE RADIATOR.
  • Page 288 Ford Specification ESE-M97B44-A. Ford Premium Engine Coolant is an optimized formula that will protect all metals and rubber elastomers used in Ford cooling systems for 4 years or 50,000 miles (80,000 km). Do not use alcohol or methanol antifreeze or any engine coolants mixed with alcohol or methanol antifreeze.
  • Page 289 Ford Motor Company recommends that Ford and Lincoln-Mercury dealers use recycled engine coolant produced by Ford-approved processes. Not all coolant recycling processes produce coolant which meets Ford specification ESE-M97B44-A, and use of such coolant may harm engine and cooling system components.
  • Page 290: Power Steering Fluid

    Maintenance and Care Engine Coolant Drain and Flush To have your engine coolant drained, see your Ford dealer or refer to the procedure in the Service Manual. Power Steering Fluid Check the level of the power steering fluid at least twice a year (i.e., every Spring and Fall).
  • Page 291 Refill Capacities, Motorcraft Parts, and Lubricant Specifications in the Capacities and Specifications chapter. Use only power steering fluid that meets Ford Specification ESW-M2C33-F, such as Ford Premium Power Steering Fluid, E6AZ-19582-AA or an equivalent Type F Automatic Transaxle Fluid with a Ford registration number (an 8-digit number beginning with “2P”...
  • Page 292: Automatic Transaxle Fluid

    Maintenance and Care If you must check the power steering fluid when it is cold, make sure that the fluid reaches at least the minimum (MIN) mark. The reading will only be accurate if the fluid temperature is approximately 70˚ to 100˚F (21˚ to 38˚C). Automatic Transaxle Fluid Under normal circumstances, you do not need to check the fluid level of the transaxle since your vehicle does not use up...
  • Page 293 When checking fluid at normal operating temperature, the fluid level should be within the crosshatched area on the dipstick. When the vehicle has not been driven, and outside temperature is above 50˚F (10˚C), the fluid level should be between the notches on the dipstick.
  • Page 294 Maintenance and Care NOTE: Always dispose of used automotive fluids in a responsible manner. Follow your community’s standards for disposing of these types of fluids. Call your local recycling center to find out about recycling automotive fluids. NOTE: Always use Motorcraft MERCON or equivalent MERCON automatic transaxle fluid when you refill your automatic transaxle fluid.
  • Page 295 Help Us Protect Our Environment Ford Motor Company strongly recommends that used lead-acid batteries be returned to an authorized recycling facility for disposal. Battery recycling symbol...
  • Page 296: Air Filter

    Maintenance and Care RWARNING Batteries contain sulfuric acid which burns skin, eyes, and clothing. If the acid touches someone’s skin, eyes, or clothing, immediately flush the area with water for at least 15 minutes. If someone swallows the acid, have him or her drink lots of milk or water first, then Milk of Magnesia, a beaten egg, or vegetable oil.
  • Page 297: Wiper Blades

    The air filter should not be cleaned and reused. Replace it according to the maintenance intervals shown in the Maintenance Schedule booklet. When replacing the filter, unclip the four clamps and remove the filter. Wipe the inside of the air filter housing with a damp cloth when replacing the filter.
  • Page 298 Maintenance and Care To replace the wiper blades: Pull the wiper arm away from the windshield and into the lock position. Turn the blade at an angle from the wiper arm. Push the lock pin to release the blade and pull the wiper blade down toward the windshield to remove it from the arm.
  • Page 299 Make sure the weight of your load is evenly distributed. Adjust tire pressure to recommended specifications found on the Safety Compliance Certification Label. If you do not take these precautions, your tires may fail or go flat. RWARNING Always obey posted speed limits. If you drive too fast for road conditions, you could lose control of your vehicle.
  • Page 300 Maintenance and Care Inspect the tire sidewalls for cuts, bruises and other damage. If you suspect internal damage to the tire, have it removed and checked. You may need to repair or replace it. Tire Rotation Because your vehicle’s front and rear tires perform different jobs, they often wear differently.
  • Page 301 RWARNING If you use the temporary spare tire continuously or do not follow these precautions, the tire could fail, causing you to lose control of the vehicle. If your vehicle has aluminum wheels, you may remove the spare tire from the wheel and remount it on an aluminum wheel to rotate the spare tire into your vehicle’s rotation pattern.
  • Page 302 RWARNING Make sure that all replacement tires are of the same size, type, load-carrying capacity, and tread design (e.g. “All Terrain”, etc.), as originally offered by Ford. RWARNING Failure to follow these precautions may adversely affect the handling of the vehicle and make it easier to lose control and roll over.
  • Page 303 Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation — Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it.
  • Page 304 “Ford Motor Company Passenger Car Consumer Information” pamphlet (FPS 12024-92) also applies to the Villager. This publication is available from your dealer. Snow Tires and Chains The tires on your vehicle have all-weather treads that provide traction in rain or snow.
  • Page 305 RWARNING When using snow tires, make sure they are the same size and grade as the tires you normally use on your vehicle. Do not use chains when using a temporary spare. For full size tires, use chains on the tires only in an emergency or if the law requires them where you live.
  • Page 306: Filling The Fuel Tank

    Maintenance and Care Filling the Fuel Tank Removing the tethered fuel cap Open the fuel door on the driver’s side of the vehicle. Slowly unscrew the cap counterclockwise, using caution to minimize the possibility of fuel spraying. The tethered fuel cap If you lose the fuel cap, replace it with an authorized Motorcraft or equivalent part.
  • Page 307 NOTE: If you replace your fuel cap with an aftermarket fuel filler cap, the customer warranty may be void for any damage to the fuel tank and/or fuel system. A venting fuel tank is not an abnormal condition. It may be caused by: too volatile a fuel for the weather conditions.
  • Page 308 Maintenance and Care Replace the fuel cap tightly when you are finished. Turn it clockwise until you hear at least three clicks. The ratcheting mechanism allows the fuel cap to be sealed without overtightening. Push the fuel door closed. Choosing the Right Fuel Use only UNLEADED FUEL.
  • Page 309 Gasolines for clean air Ford approves the use of gasolines to improve air quality, including reformulated gasolines that contain oxygenates such as a maximum of 10% ethanol or 15% MTBE. There should be no more than 5% methanol with cosolvents and additives to protect the fuel system.
  • Page 310 Maintenance and Care Safety Information Relating to Automotive Fuels RWARNING Automotive fuels can cause serious injury or death if misused or mishandled. Turn vehicle off when refueling. Do not smoke when refueling. Fuels are extremely flammable. Do not siphon any fuel by mouth. RWARNING Gasoline or gasoline blended with methanol can cause blindness and possible death when swallowed.
  • Page 311 Running Out of Fuel NOTE: Avoid running out of fuel because this situation may have an adverse effect on modern powertrain components. You may need to crank the engine several times before the fuel system starts to pump fuel from the tank to the engine. Fuel Economy Fuel economy is an estimate of the efficiency of your vehicle, and can be calculated as Miles Per Gallon (MPG) or Liters Per...
  • Page 312 Maintenance and Care Comparisons With Environmental Protection Agency (EPA) Fuel Economy Estimates EPA fuel economy figures are obtained from laboratory tests under simulated road conditions and may not reflect the actual conditions you experience or your style of driving. The EPA fuel economy estimate is not a guarantee that you will achieve the fuel economy shown.
  • Page 313: Emission Control System

    Emission Control System Your vehicle is equipped with a catalytic converter which enables your vehicle to comply with applicable exhaust emission requirements. RWARNING Exhaust leaks may result in the entry of harmful and potentially lethal fumes into the passenger compartment. Under extreme conditions excessive exhaust temperatures could damage the fuel system, the interior floor covering, or other vehicle components, possibly causing a fire.
  • Page 314 In general, maintenance, replacement, or service of the emission control devices or systems in your new Ford Motor Company vehicle or engine may be performed at your expense by any automotive repair establishment or individual using automotive parts equivalent to those with which your vehicle or engine was originally equipped.
  • Page 315 How to Prepare Your Vehicle for Inspection/Maintenance (I/M) Testing In some localities it may become a legal requirement to pass an Inspection/Maintenance (I/M) test of the On-Board Diagnostic (OBD) II system. If the vehicle’s powertrain system or its battery has just been serviced, the OBD II system is reset to a not ready for I/M testing condition.
  • Page 316 Maintenance and Care hazard flasher turn signals license plate lamps The alignment of your headlamps should be checked if: oncoming motorists frequently signal you to turn off your vehicle’s high beams when you do not have the high beams the headlamps do not seem to give you enough light to see clearly at night the headlamp beams are not pointed slightly down and to the right...
  • Page 317 Removing the headlamp bulb Make sure that the engine is off and the headlamp switch on the instrument panel is in the OFF position. Remove the electrical connector from the bulb by pulling the connector away from the bulb assembly. The headlamp bulb assembly Remove the bulb retaining ring by turning it counterclockwise 1/8 of a turn to free it from the socket.
  • Page 318 Maintenance and Care Removing the headlamp bulb retaining ring Carefully remove the bulb assembly from its socket by gently pulling it rearward without turning. Do not touch the bulb with your skin or you could shatter the bulb. Always grasp the bulb assembly from the plastic base.
  • Page 319 Headlamp bulb replacement Installing the headlamp bulb With the flat side of the bulb’s plastic base facing upward, insert the glass end of the bulb into the socket. You may need to turn the bulb left or right to line up the grooves in the plastic base with the tabs in the socket.
  • Page 320 Maintenance and Care Turn the headlamps on and make sure that they work properly. If the headlamp was correctly aligned before you changed bulbs, you should not need to align it again. Replacing the Bulbs There are several different types of replacement bulbs for your vehicle.
  • Page 321 Bulb locations...
  • Page 322 Maintenance and Care Bulb replacement chart...
  • Page 324 Maintenance and Care...
  • Page 326 Maintenance and Care...
  • Page 328 Maintenance and Care...
  • Page 329: Cleaning Your Vehicle

    Ford, however, believes that continual improvement in customer satisfaction is a high priority. For this reason, Ford has authorized their dealers to repair, at no charge to the owner, the surfaces of new vehicles damaged by environmental fallout within 12 months or 12,000 miles (20,000 km) of purchase, whichever comes first.
  • Page 330 Maintenance and Care Cleaning Chrome and Aluminum Parts Wash chrome and aluminum parts with a mild detergent. Do not use steel wool, abrasive cleaners, fuel or strong detergents. Cleaning Plastic Parts Some of your vehicle’s exterior trim parts are plastic. Clean with a tar and road oil remover if necessary.
  • Page 331 Cleaning the Wheels Wash the wheels with the same detergent you use to wash your vehicle’s body. Do not use acid-based wheel cleaners, steel wool, abrasives, fuel, or strong detergents. These substances will damage protective coatings. Use tar and road oil remover to remove grease and tar.
  • Page 332 Cleaning the Instrument Panel Lens Clean the instrument panel lens with a soft cloth and a glass cleaner, such as Ford Ultra-Clear Spray Glass Cleaner, or equivalent. Do not use paper towel or any abrasive cleaner to clean the lens as these may cause scratches.
  • Page 333: Vehicle Storage

    Vehicle Storage Maintenance Tips If you plan on storing your vehicle for an extended period of time (60 days or more), refer to the following maintenance recommendations to keep your vehicle in good operating condition. General Store your vehicle in a dry, ventilated place. Protect from sunlight, if possible.
  • Page 334 Maintenance and Care Lubricate all hood, door and trunk lid hinges and latches with a light grade oil. Cover interior soft trim to prevent fading. Keep all rubber parts free from oil and solvents. Engine Start the engine every fifteen days. Run it at fast idle until it reaches normal operating temperature.
  • Page 335 Ford Gas Stabilizer should be added whenever actual or expected storage periods exceed 60 days. Follow the instructions on the label. The vehicle should then be operated at idle speed to circulate the additive throughout the fuel system. A volatile corrosion inhibitor added to the fuel system will protect the fuel system’s inner surfaces from corrosion.
  • Page 336 Maintenance and Care Tires Maintain recommended air pressure. Miscellaneous Make sure all linkages, cables, levers and clevis pins under the vehicle are covered with grease to prevent rust. Lubricate working parts to prevent corrosion.
  • Page 337: Capacities And Specifications

    Capacities and Specifications Refill Capacities, Motorcraft Parts, and Lubricant Specifications Motorcraft Parts...
  • Page 339 Capacities and Specifications Lubricant Specifications...
  • Page 341: Engine Compartment

    Capacities and Specifications Engine Compartment Your vehicle has a 3.0 liter EFI, V-6 engine. The following illustration will show a diagram of your engine and where you can find items that you should service regularly.
  • Page 343: Reporting Safety Defects

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in Washington, D.C. area) or write to: NHTSA, U.S.
  • Page 344: Customer Assistance

    To purchase Roadside Assistance coverages beyond this period (available through Ford Auto Club in the United States or Ford and Lincoln-Mercury dealers in Canada), contact your Ford or Lincoln-Mercury dealer. Additional Roadside Assistance coverage is unavailable in Puerto Rico and the Virgin Islands.
  • Page 345 This section tells you how to get service or maintenance for your vehicle. Service/Maintenance Concerns (U.S. or Canada) Ford recommends taking your vehicle to your selling dealer who wants to ensure your continued satisfaction. You may, however, take your vehicle to any authorized Ford or Lincoln-Mercury dealer.
  • Page 346 If you live in the U.S. and have any questions or concerns that the dealership cannot answer, contact the Customer Assistance Center. To process your request, the Ford Customer Assistance Center needs the following information: your telephone number(s) (both business and home)
  • Page 347 The Dispute Settlement Board is: an independent, third-party arbitration program for warranty disputes available free to owners and lessees of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or discontinue this service without notice and without incurring obligations.
  • Page 348 How does the Board work? The Board consists of: three consumer representatives a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are recruited and trained by an independent consulting firm. Dealers are chosen because of their business leadership qualities.
  • Page 349 Your dealership and a Ford Motor Company representative are asked to submit statements at this time. To review your case properly, the Board needs the following information: legible copies of all documents and maintenance or repair orders relevant to the case...
  • Page 350 The Board also provides a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on the dealer and Ford, but not on consumers who may elect to pursue other remedies available to them under state and federal law.
  • Page 351 Mediation/Arbitration Program (Canada Only) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 352 Use of leaded fuel in your vehicle without a proper conversion may damage the effectiveness of your emissions control system and may cause engine knocking or serious engine damage. Ford Motor Company is not responsible for any damage that is...
  • Page 353 Middle East, contact the nearest Ford dealership. If the dealership cannot help you, contact: If you are in other foreign countries, contact the nearest Ford dealership. If the dealership cannot help you, they can direct you to the appropriate Ford affiliate office.
  • Page 354: Accessories

    Accessories Ford Accessories for Your Villager Ford has many fine products available from your dealer to clean your vehicle and protect its finishes. For best results, use the following, or products of equivalent quality: Many accessories for your vehicle are available through your local authorized dealer.
  • Page 355 Protection and Appearance Equipment Aero Running Boards Carpeted Floor Mats Door Edge Guards Cleaners, Waxes and Polishes Front End Cover Front End Mini Cover Lubricants and Oils Molded Running Boards Side Window Shields Soft Luggage Cover Protection and Appearance Equipment (Continued) Styled Wheel Protector Locks Super Seal Fabric Protector (U.S.
  • Page 356 In addition, to insure continued compliance with the FCC’s requirements, RF devices must not be modified or changed in a manner not expressly approved by Ford Motor Company.
  • Page 357 5 watts or less, ordinarily will not affect vehicle operation.) NOTE: Because Ford has no control over the operation or manufacture of such systems or their installation, Ford cannot assume responsibility for any adverse effects or...
  • Page 370: Index

    Index ABS warning light (see Anti-lock brake system) ..10 Accessory position on the ignition... . . 86 Additives, engine oil ....Air bag supplemental restraint system and child safety seats .
  • Page 371 Automatic transaxle driving with ....fluid, adding ....fluid, checking .
  • Page 372 Index Brakes (continued) lubricant specifications ....master cylinder ....new brake linings .
  • Page 373 Child safety seats (continued) in rear outboard seat ....in rear seat ..... tether anchorage hardware.
  • Page 374 Cooling fan ..... . Customer Assistance Centre, Ford of Canada..Daytime running light system ....77 Defrost rear window .
  • Page 375 Electrical system circuit breakers ....fuses......relays .
  • Page 376 Index Engine coolant (continued) proper solution ....278, 297 recovery reservoir ....289, 345 specifications .
  • Page 377 Flat tire ..... . . Ford Dispute Settlement Board ... . .
  • Page 378 Index Fuse panels engine compartment ....instrument panel ....Fuses charts .
  • Page 379 Gearshift:shifting the gears ....GVWR (Gross Vehicle Weight Rating) calculating ..... definition.
  • Page 380 Index Infant seats (see Safety seats) ....Instrument panel cleaning ..... . lighting up panel and interior .
  • Page 381 Lights, warning and indicator (continued) charging system ....check engine ..... door ajar .
  • Page 382 Index Mirrors (continued) side view mirrors (manual)....side view mirrors (power) ....Motorcraft parts ....Octane rating .
  • Page 383 Radio (see Electronic sound systems) ... Rear window ..... defroster ..... . . Relays .
  • Page 384 Index Safety restraints (continued) replacement..... warning light and chime ....11 Safety seats for children and air bags .
  • Page 385 Spark plugs, specifications ....Specification chart, lubricants ....Speed control accelerating..... . canceling a set speed .
  • Page 386 Index Tires changing ..... . checking the pressure ....cleaning .
  • Page 387 Used engine oil, disposal....278, 297 Variable interval wipers ....Vehicle Identification Number (VIN) ..Vehicle loading calculating the load .
  • Page 388 Index Windows power windows, operating ....Windshield, washing ....89 Windshield washer fluid and wipers checking and replacing wiper blades .
  • Page 389: Service Station Information

    Service Station Information...

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