Chapter 7
This chapter explains troubleshooting when errors occur.
If something unusual occurs during operation (such as the instances listed below), refer to
Check List"
maintenance engineer according to
•
When the ETERNUS DX Disk storage system is turned off
•
When the ETERNUS DX Disk storage system refuses to turn on
•
When the READY LED is not on
•
When the FAULT LED is on
•
When the FAULT LED blinks
•
When the ETERNUS DX Disk storage system cannot be connected via a network service
•
When the license key cannot be registered
•
When I/O access is slow
•
When the server does not recognize the volumes
7.1
Check List
■
When the ETERNUS DX Disk storage system is turned off
Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk
storage system alone and contact your maintenance engineer.
•
Is the ETERNUS DX Disk storage system's power cord disconnected?
•
Is PSU switch of the power supply unit turned to OFF (O)?
•
Is the main line switch of the power distribution unit turned OFF (O)?
•
Is there a power failure?
•
Has there been a recent main power failure?
If the Power Resume function is enabled, the ETERNUS DX Disk storage system turns on
automatically after the power is restored.
ETERNUS DX80 S2/DX90 S2 Disk storage system User's Guide -Operation-
Troubleshooting
to check the ETERNUS DX Disk storage system status, and contact your
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"7.2 Required Information for
82
"7.1
Inquiries".
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