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@ her
Enf@rmat @n
To receive
a replacement
unit
after
we have
received
your
unit:
L
Write
the
SR number
on the outside
of the
carton
used
to return
the
unit.
Make
sure
VOlt insure
your
shipment
in case
of damage
or loss.
2.
Carvfully
pack
thv unit,
_'xcluding
all acc_,ssorivs,
using
tlm original
box and
packing
mat_'rial
if possible.
3.
Include
with
the shipment:
Evidence
of purchase
date,
such
as a bill of sale to veriI_ your
unit's
warranty
eligibility.
A brief
note describing
your
camcorder's
problem.
Your
name,
address
and phone
number.
Return
transportation,
storage,
handling,
and
insurance
costs are your
sole responsibility.
_ze accept
no liability
in case of damage
or loss.
4.
The representative
will advise
the address
to mail
a cashier's
check
or money
order
fk)r payment
if there
are any out of warranty
labor
or parts
charges
and you
elect
not
to use your credit
card.
5.
Upon
receipt
of your
product,
a new
or refurbished
unit will be shipped
to you.
What
your
warranty
does
not cover:
Adjustment
of customer
controls.
Damage
from
misuse
or neglect.
A unit timt has been
modified
or incorporated
into other
products
or is used
for
institutional
or other
commercial
purposes.
Batteries
fi)r remote'
control
and clock.
Cleaning
of video/audio
heads.
Camcorders
purchased
or serviced
outside
the U.S.A.
Return
transportation,
storage
and handling
costs
of your
unit,
including
insurance
f\_r loss or damage.
Acts of nature,
such
as but not limited
to Iightning
damage.
155
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