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@ her
Enf@rm @n
To receive
a replacement
Camcorder
before
you
return
yours:
O l_tion
I
1.
Provide your Discover, MasterCard, or Visa account number
and expiration
date to
our phone
representative.
This is fi)r security purposes.
If we receive your unit,
excluding
all accessories,
within 14 days from tim date you were provided
the SR
number,
only items not covered by warranty will be charged to your account.
IF
YOUR UNIT 1S Nor
RECEIVED WITHIN 14 DAYS, THE SUGGESTED RE'rA1L
VALUE OF THE CAMCORDER WILL BE CHARGED TO YOUR CREDIT CARD.
This amount,
h'ss $10.00 handling,
will b__ crvditvd if"the unit is subsvqu_qatly
received.
2.
_Ze will send
you
a replacement
unit.
3.
Ship the unit back
to us, excluding
all accessories,
using
the
replacement
unit's
carton.
Shipping
instructions
will be included
in the carton
along
with
your SR
number
which
will allow
you
to easily
ship the unit back
to us.
Make
sure
you
insure
your
shipment
in case
of d_age
or loss.
Include
with the
shipment:
•
Evidence
of purchase
date,
such as a bill of sale to verif}' your
unit's
warranty
eligibility.
•
A brief note
describing
your
camcorder's
problem.
•
Your
name,
address
and
phone
number.
Return
transportation,
storage,
handling,
and
insurance
costs
are your
sole responsibility.
We accept
no liability
in case
of damage
or loss.
O_)tion
II
1.
For a f'v_, of $10.00,
we will svnd
a rvplacvmvnt
unit to thv exchange
point.
2.
The exchange
location will notit_ you of its arrival.
3.
Take your unit, excluding
all accessories,
and your evidence
of purchase
date, such
as a bill of sale, to the exchange
location and you will be provided
the new or
refurbished
unit.
4.
If the repairs
were
covered
by your warranty,
you
will not be billed.
154
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