Maytag MHW4200BW0 Use & Care Manual page 17

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TROUBLESHOOTING
f First try the solutions suggested here or visit our website at www.maytag.com/product_help -
in Canada www.maytag.ca for assistance and to possibly avoid a service call.
Vibration, rocking, or
"walking"
Feet may not be in contact with the
floor and locked.
Washer may not be level.
Load could be unbalanced or too large.
The shipping bolts are still in the back
of the washer.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight against
the bottom of the cabinet.
Door locking or unlocking.
Objects caught in washer drain system.
Check floor for flexing or sagging, if flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer wiii reduce sound.
See "Level the Washer" in Installation Instructions.
Avoid tightly packing the load. Avoid washing single items. Balance
a single item such as a rug or jeans jacket with a few extra items.
Item or load not suitable for selected cycle. See "Cycle Guide" and
"Using Your Washer:'
See "Remove transport bolts from washer" in the Installation
Instructions.
Clicking or metallic noises The door will lock, unlock, and lock again. You will hear 3 clicks after
touching and holding START. This is normal.
Empty pockets before washing. Loose items such as coins could
fail between washer drum and tub or may block pump. It may be
necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel drum.
Gurgling or humming Washer may be draining water. The pump may make a humming sound with periodic gurgling or
surging as final amounts of water are removed during the spin/drain
cycles. This is normal at certain stages of the cycle.
Steel balls in the balancing system are
balancing the load.
Rolling or sloshing
and occasional clicking
(on iowospeed spin)
This is normal at certain stages of the cycle.
Check the following for Fill hoses not attached tightly. Tighten fill-hose connection.
proper installation
Fiil hose washers. Properly seat ail four fiiFhose fiat washers.
Drain hose connection. Check that the drain hose is properly secured to drainpipe or
laundry tub.
Check household plumbing for leaks or Water can back up out of a clogged sink or drainpipe. Check
clogged sink or drain, all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Water or suds leaking from Not using HE detergent or using too Only use HE detergent. Suds from regular detergents can
door or rear of cabinet much HE detergent, cause leaking from the door or rear of cabinet. Always measure
detergent and follow manufacturer's directions based on your load
requirements.
Residue on door glass. Periodically clean the underside of the glass window to avoid
potential leaks.
Door opened during "Add a Garment:' Water can drip off the inside of the door when the door is opened
after the start of a cycle.
Load not completely
covered in water
Water level not visible on door or
does not cover clothes.
This is normal for an HE front load washer. The washer senses load
sizes and adds the correct amount of water for optimal cleaning.
,J
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