Before Calling For Service - Kenmore 911.36769 Owner's Manual

To save you time and money, before making a service call, check the list below for any problem
.you may feel.you have with the performance of your range If the problem is something you cannot
repair, use the Consumer Service Numbers located at the back of this manual. When making
any calls, have the model number, repair parts list, use and care manual and the
date of purchase available.
PROBLEM
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The display of your
control is flashing
"F" followed by a
number or letter.
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Oven will not work;
totally inoperative.
POSSIBLE CAUSE
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Range malfunction
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No power to range
POSSIBLE SOLUTION
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Press the CLEAR/OFFpad Let the range
cool for 1 hour and place the range back
into an oven operation If the problem
repeats, call for service.
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a. Check the household circuit breaker
or fuse box.
bo Check to make sure the range is
plugged in.
Foods do not bake
properly.
a. Ovenisnotpreheated a.
b, Improper rack or pan b,
placement.
Be sure to preheat until the tone
sounds.
Maintain uniform air space around
pans and utensils See oven cooking
section_
c. Oven vent blocked or c. Keep vent clear,
covered.
d.
e.
f.
g.
h.
Improper use of foil.
Improper temperature
setting forutensil used
Recipe not followed
Improper oven control
calibration.
Range and oven rack
not level.
do Racks should not be covered during
baking.
e, Reduce temperature 25 degrees for
glass or dull!darkened pans.
f, Check recipe and measurement..
g, Check the temperature adjustment
following this section,
h, Check the installation instructions for
leveling
Oven temperature
seems inaccurate.
Oven control calibration See oven cooking section
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Oven light does not
work.
a. Light switch is in off
position_
b, Bulb needs to be
replaced.
a. Check switch setting,
b, Check or replace light
bulb_
28 before calling for service continued