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BEFORE
CALLING
FOR SERVICE
Save time and money
_ Check
this list before
you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully.
Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have this manual, the Repair Parts List, model number and purchase date handy.
PROBLEM
• UF" AND ANY NUMBER
FLASH
IN DISPLAY
AND
CONTROL
BEEPS
POSSIBLE
CAUSE
•
Possible oven malfunction
• RANGE
DOES NOT WORK
•
No power to range
TOTALLY
INOPERATIVE
DON'T CALL FOR SERVICE
UNTIL
YOU CHECK
Press CLEAR/OFF.
Allow oven to cool 1
hour. Place back Into operation. If prob-
lem repeats, disconnect
power and gas
supply.
Call for service.
• Check
power cord to be sure it is
plugged in.
• COOKTOP
BURNERS
AND OVEN
BURNERS
DO NOT
WORK
Oven burners
can.
not be lit during a
power
failure.
• COOKTOP
BURNER
DOES NOT WORK;
OVEN
OK
• FOODS
DO NOT BAKE
PROPERLY
Range not properly
grounded or polarized; This
can affect spark ignition
Controls not set correctly
Gas not turned on
_
Warning:
Lighting
gas
burners
with
a match
is
dangerous.
You
should
l
match
light
the
eooktop
burners
only in emergency.
Soil clogging holes (ports) in
burner or burner not as-
sembled properly
Improper operation of control
Oven not preheated long
enough
Improper rack or pan place-
ment
Oven vent blocked or cov-
ered
Improper temperature setting
for utensil used
Recipe not followed
Improper thermostat calibra-
tion
Range and oven rack not
level
Using improper cookware
Check Installation Instructions packed
with your range.
Check operating Instructions In this
manual.
To check ifthe gas is turned on, light the
cooktop burners with a match by follow-
ing the steps in the ignition section of
this manual. If the burners do not light,
check the shut-off valve in the lower
compartment
(see installation instruc-
tions) and the main gas shut-off valve to
be sure they are in the open position.
See the removable cooktop burner sec-
tion and the cleaning tips In this manual.
Be sure to push knob in while turning.
Be sure to preheat until preheat notifi-
cation tone sounds.
Maintain uniform air space around pans
and utensils; see oven cooking section.
Be sure oven vent (in panel behind
cooktop) is not blocked.
Reducetemperature
25degrees for glass
or dull/darkened
pans.
Is recipe tested and reliable?
Check oven temperature adjustment
procedures following this section.
Check installation Instructions for level-
ing instructions.
See oven cooking section.
21
NGSER31
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