GE WCVH4800K Owner's Manual & Installation Instructions page 20

J49-90369-2 ENVOI:49-90340 ENv05 8/2/2011 7:37 PM Page 20
Before gou call for service...
Possible Cause What To Do
Incompletecycleor timer Drain hoseiskinked or
,,
Straightendrainhoseand makesurewasherisnot
not advancing improperly connected sittingon it.
Householddrain may • Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereisan air gap betweenhoseand drain.
pushedtoo far down in the drain
Washer pumpfilter may • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
be clogged and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthefilter,removing all loosedebris,and put filter
backin place.
Automatic load redistribution • Timerstopsat 1 minute;machinehasredistributedthe
loadonceor twice.Thisis normaloperation.Donothing;
the machinewill finishthewash cycle.
Loudor unusualnoise; Cabinetmoving * Washerisdesigned to move 1/4"to reduceforces
vibration or shaking transmittedto the floor.Thismovementis normal.
All rubber levelinglegsare not * Pushand pull on the backrightand then backleft of your
firmly touching the floor washerto checkif it is level. I f the washerisuneven, a djust
the rubberlevelinglegssothey are allfirmly touchingthe
floor.Yourinstallershouldcorrectthis problem.
Unbalancedload • Opendoor and manuallyredistributeload.Tocheck
machine, r un rinseand spinwith no load.tf normal,
unbalance was causedbyload.
Shippingbolts not removed • Allfive (5)shipping boltsshouldbe removedbeforeuse.
Clothestoo wet Drain hoseiskinked or • Straightendrainhoseand makesurewasherisnot
improperlgconnected sittingon it.
Householddrain mag * Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosesiphoning;drain hose • Ensure thereisan air gap betweenhoseand drain.
pushedtoo far down the drain
Washer pumpfilter mag • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
be clogged and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthefilter,removing all loosedebris,and put filter
backin place.
Loadis out of balance • Redistribute clothesand run Drain& Spinor Rinse & Spin.
• Increase load sizeif washingsmall loadcontainingheavy
and lightitems.
Nopower/washernot Drain hoseiskinked or • Straightendrainhoseand makesurewasherisnot
working or dead improperlgconnected sittingon it.
Householddrain mag * Checkhousehold plumbing. Y oumay needto call
be clogged a plumber.
Drain hosepushedtoo far • Ensure thereisan air gap betweenhoseand drain.
down in the drain
Washer pumpfilter mag • CleanPumpFilter- Openthe pumpaccessdoor(usea coin)
be clogged and removethe pumpfilter by turningit counterclockwise a nd
pullingout. Cleanthefilter,removing all loosedebris,and put filter
backin place.
Washeris unplugged * Hakesurecordispluggedsecurelyintoa workingoutlet.
Water supplgis turned off • Turnbothhot and coldfaucetsfullyon.
Circuit breaker/fuseis * Checkhousecircuitbreakers/fuses. Replace fusesor
tripped/blown resetbreaker. W ashershouldhaveseparateoutlet.
Controlsare not set properlg • HoldSTART/PAUSE buttonto startcycle.
Automatic self-sgstemchecks • Firsttime the washerispluggedin,automaticchecks
occur,it may take up to 20secondsbeforeyou canuse
yourwasher.Thisisnormaloperation.
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