GE WCVH4800K Technical Service Manual
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GE WCVH4800K Technical Service Manual

24-in. ha washer
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See also: Installation Instructions & Owner's Manual
GE Consumer & Industrial
Technical Service Guide
November 2009
24-in. HA Washer
WCVH4800K
WCVH4815K
31-9195
GE Appliances
General Electric Company
Louisville, Kentucky 40225

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  • Page 1 GE Consumer & Industrial Technical Service Guide November 2009 24-in. HA Washer WCVH4800K WCVH4815K 31-9195 GE Appliances General Electric Company Louisville, Kentucky 40225...
  • Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Consumer & Industrial Technical Service Guide Copyright © 2009 All rights reserved.

  • Page 3: Table Of Contents

    Table of Contents Back Cover ...................................37 Component Locator Views ............................21 Control Board Connections ............................23 Control Features ................................6 Control Panel ..................................25 Cycle/Time Chart ................................16 Dampers ....................................46 Demo Mode ..................................14 Dispenser Assembly ................................31 Door .......................................44 Door Lock....................................27 Door Sensing Switch ...............................29 Drain Pump ..................................35 Error Codes ..................................54 Front Panel ...................................29...

  • Page 4: Nomenclature

    Nomenclature Model Number W C V H 4 8 0 0 K 0 W W Brand Control W = General Electric Color Features WW - White MS - Metallic Silver Feature Packages B = Base Engineering Revision C = Contract/HPS Alpha or Numeric HD = Brand Feature Pack Model Year...

  • Page 5: Introduction

    Introduction The new GE 24-in. HA washer has the following features: • ENERGY STAR Qualifi ed - Meets or exceeds federal guidelines for energy effi ciency for year-round ® energy and money savings • HydroMotion™ Wash Action - Reversing wash action offers great cleaning performance with gentle wash motion •...

  • Page 6: Control Features

    Control Features WARNING! To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Quick Start If the screen is dark, press the POWER button to “wake up” the display. Press the POWER button.

  • Page 7: Wash Cycles

    Wash Cycles The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The Gentle Wash ™ lifters lightly tumble the clothes into the water and detergent solution to clean the load. WHITES/ For heavily to lightly soiled white cottons, household linens, work and play clothes.
  • Page 8 Soil Level Changing the SOIL level increases or decreases the wash time to remove different amounts of soil. To change the SOIL level, press the SOIL level button until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil. Spin Speed Changing the SPIN setting changes the final spin speed of the cycles.

  • Page 9: Delay Start

    Signal To turn the signal off, press the SIGNAL When the light is “on,” the washer will beep at the end of the cycle and every button and the light will go off. time you press a button on the control panel.

  • Page 10: Washer Features

    Washer Features The Dispenser Drawer Slowly open the dispenser drawer by You may see water in the bleach and fabric pulling it out until it stops. softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the After adding laundry products, slowly close normal operation of the washer.
  • Page 11 See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting our Website at GEAppliances.com or by calling 800.GE.CARES. Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.
  • Page 12 Clean Pump Filter Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter. 1.
  • Page 13 Clean Dispenser Drawer Area Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. ■ Remove the drawer by first pulling it out until it stops. Then reach back into the rear center of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

  • Page 14: Demo Mode

    Demo Mode In demo mode, the only components that will function are the control LEDs. No other components will operate. The count down display will run much faster than normal. To Enter Demo Mode To Exit Demo Mode Unplug the washer. Use same procedure as entering demo mode.

  • Page 15: Wash Cycle Options

    Wash Cycle Options Depending upon the selected wash cycle, not all of the wash cycle selections shall be accessible. The following table outlines allowable cycle ranges. Note: Washer incorporates an adaptive fi ll algorithm which fi lls with only the amount of water to match the load size.

  • Page 16: Cycle/Time Chart

    Cycle/Time Chart – 16 –...

  • Page 17: Out Of Balance Mode

    Out of Balance Mode Start If RPM == 650 Winding Phase Duty > Limit Current RPM Accelerate RPM == 100 rpm If RPM == 1150 *Sense unbalance Phase Duty > Limit? Unbalance value Stop Accelerate RPM > Limit Keep current RPM If RPM == 1350 Accelerate RPM Phase Duty >...

  • Page 18: Stacking Instructions

    Stacking Instructions WARNING! The GE 24-in. washer is designed to allow certain models of the GE 24-in. dryer to be placed on top • Make sure the dryer is unplugged. (stacking). Dryer models that currently qualify for stacking are: •...
  • Page 19 Kit Contents (GE Kit #GE24STACK) Installing the Stack Bracket Kit Screws (4) Carefully lay the dryer on its side. Use the packing material so you don’t scratch the fi nish on the dryer. Rubber pads (4) Bracket- stack (R) Bracket- stack (L) 2.
  • Page 20 5. Remove washer top cap screw from the rear 11. Refer to the washer Installation Instructions to left. Align left bracket holes with top cap complete the washer installation. screw hole on rear left of the unit and replace 12. Refer to the dryer Installation Instructions to screw.

  • Page 21: Component Locator Views

    Component Locator Views Top View Line Filter Water Valve (Cold) Water Valve (Hot) Water Level Sensor Dispenser Vent Hose Dispenser Assembly Front View Main PCB Damper Drain Pump Pump Filter Pump Drain Hose Cap (Continued Next Page) – 21 –...
  • Page 22 Component Locator Views (Con't) Rear View (Shown with back cover removed.) Motor Heating Element Thermistor Dispenser View Softener Compartment Detergent Compartment Bleach Compartment Dispenser Drawer – 22 –...

  • Page 23: Control Board Connections

    Control Board Connections Control Board (Sub PCB) CN1 Input to Main PCB (Continued Next Page) – 23 –...

  • Page 24: Main Pcb

    Main PCB CN11 CN10 CN12 Line Filter (Reactor) Door Lock Switches Door Lock Solenoids, Drain Pump, Water Valves Control Board Motor Power Hall Sensor CN10 Door Sensing Switch, Control Board CN11 Thermistor, Water Level Sensor CN12 L1 Input Heater/Neutral Heater/L1 –...

  • Page 25: Control Panel

    Washer Components Top Cover Control Panel WARNING: Sharp edges may be exposed when The control panel is held in place with 4 Phillips- servicing washer. Use caution to avoid injury and head screws and 4 tabs. Two tabs engage the front wear Kevlar gloves or equivalent protection.
  • Page 26 5. Disconnect the control panel wire harness and To remove the control board assembly: remove it from the wire retainer. Remove the control panel. (See Control Panel 6. Remove the 2 Phillips-head screws that attach Pull the cycle knob off. the top of the control panel to the front brace.

  • Page 27: Door Lock

    The door lock is attached to the front panel with 2 Door Lock Phillips-head screws. The door lock is accessed from the front of the washer when the right side of the The door lock contains a solenoid-operated locking gasket is partially pulled back. and unlocking mechanism.

  • Page 28: Door

    5. Pull the door lock to the opening and disconnect 5. Reach down from the top with the back of your the 2 wire harnesses. hand against the front panel. 6. With your index fi nger between the front panel and lock mechanism, push down on the protruding horizontal part of the lock release and simultaneously open the door.

  • Page 29: Door Sensing Switch

    Door Sensing Switch Front Panel The door sensing switch provides feedback to the The front panel is inserted into 3 hooks attached to main control board as to the status of the washer the bottom of the cabinet and held in place with 4 door.
  • Page 30 7. Position the gasket behind the front panel door Line Filter opening. Close the door. The line fi lter helps to smooth out any fl uctuations in 8. Remove the 2 Phillips-head/10-mm hex-head voltage, protecting the control board and providing screws that attach the top of the front panel to more reliable operation.

  • Page 31: Dispenser Assembly

    Note: When installing the vent hose, engage the Dispenser Assembly notch on the hose with the tab on the dispenser body before fastening the clamp. The dispenser assembly provides automatic dispensing of detergent, bleach, and fabric softener as long as the user fi lls the compartments prior to starting the washer.
  • Page 32 4. Remove the dispenser from the front and left Water Level Sensor side braces. The water level sensor is connected by a hose to an 5. Tilt the dispenser clockwise and remove the air chamber near the bottom of the outer tub and outlet hose: operates by a frequency (kHz) signal to the main PCB.
  • Page 33 Drain pump will be activated when main PC board The reset water level is approximately 3/16 inches detects frequency under 22KHz. (Flood Protection) In deep at the bottom center of the wash basket. fl ood protection mode, pump will run until reset level is reached.
  • Page 34 The water level sensor is located inside the cabinet. Water Valves The sensor is held in place with 2 tabs that are inserted into a rectangular cutout in the right side There are 2 water valve assemblies, a single hot cabinet brace.

  • Page 35: Drain Pump

    To remove the water valve: Drain Pump Remove the top panel. (See Top Cover The pump consists of a 120 VAC, 60-Hz motor, impeller, impeller housing, and a removable strainer Note: In the following step the connection of the red that helps prevent foreign objects from entering the and blue wire harnesses are each identifi...

  • Page 36: Front Panel

    The drain pump is attached to the front of the 9. Lift right side of pump cover top, then chassis with a Phillips-head screw and to the disconnect wire harness. bottom of the chassis with 2 locator tabs. 10. Release the compression tab that attaches the To remove the drain pump: air inlet hose to the front of the chassis.

  • Page 37: Back Cover

    13. Remove the hoses from the drain pump: Back Cover Squeeze each clamp and slide it back. The back cover must be removed to access the heater, thermistor, main PCB, and motor. If necessary, carefully break each hose loose by inserting a small fl at blade screwdriver The back cover is attached to the washer with 4 under the hose to break the seal.

  • Page 38: Heater Assembly

    To remove the heater: Heater Assembly Drain the washer using the pump drain hose. • The heater operates only when sanitize wash (See Using The Washer temperature (153°F.) is selected. Remove the back cover. (See Back Cover • Control does not pause to allow heater to heat the wash water to the sanitize temperature.
  • Page 39 To install the heater: Thermistor Slide the heater assembly into the tub opening The control uses a water temperature sensor and inside the bracket attached to the outer tub. (thermistor) to regulate the wash water temperature. To determine the temperature of the incoming water, the washer control measures the difference between the voltage sent and the voltage returned from the water temperature sensor.

  • Page 40: Line Filter

    Operation of the thermistor can be checked by Main PCB using service test mode t07. (See Service Mode The main PCB receives commands from the control Specifi c failures associated with the thermistor can board and controls washer operation. The main initiate error code tH.
  • Page 41 To remove the main PCB: Note: The protective housing cover is attached to the main PCB housing with 3 recessed tabs located Remove the back cover. (See Back Cover across the top, 3 tabs on the right side, 3 tabs on the left side, and 1 tab on the bottom.

  • Page 42: Motor Assembly

    To remove the motor assembly: Motor Assembly WARNING: The rotor is not grounded. Unplug the • The washer has a direct-drive, pulse-width washer before servicing to avoid electrical shock. modulation motor that does not utilize a belt, transmission, or mechanical brake. Remove the back cover.
  • Page 43 5. Remove the six 10-mm hex-head screws and The Hall sensor it is attached to the back of the washers that hold the stator in place. stator assembly with 2 Phillips-head screws and 2 small locking tabs. It is necessary to remove the stator assembly and the 2 Phillips-head screws.
  • Page 44 4. Grasp and unsnap the glass holder and glass Door from the door frame. The door hinge is attached to the front panel with 5. Turn the door over so that the door handle and 2 Phillips-head screws and 3 hooks that engage 3 door cover face up.

  • Page 45: Tub Gasket

    7. Remove the 4 Phillips-head screws that attach Tub Gasket the hinge cover to the glass holder. The tub gasket provides a watertight seal between Door Hinge the front panel and the outer tub. The front of the tub gasket is secured to the front panel fl ange by a spring and wire located in the fold of the gasket.

  • Page 46: Dampers

    4. Pull the tub gasket off the outer tub lip. Dampers Each of the 2 dampers are attached to the outer tub with a 10-mm hex head screw and secured to 2 fl anges in the bottom of the chassis with a 13-mm hex head bolt.

  • Page 47: Using The Washer

    5. Remove the 10-mm hex head screw and washer Outer Tub Assembly and Suspension from the top of the damper. The outer tub assembly is constructed in two halves 6. Pull the damper straight out from the outer tub. and contains the wash basket. The bearing and seal assembly is part of the outer tub rear half.
  • Page 48 5. Disconnect the thermistor wire harness. 10. Remove the dispenser from the front and left side braces, then remove the dispenser 6. Disconnect the stator and Hall sensor wire outlet hose from the dispenser. (See Dispenser harnesses from the motor. Assembly 7.
  • Page 49 Note: The Phillips-head clamp screw on the tub 16. Remove the 10-mm hex head screw and washer outlet hose uses reverse rotation to tighten or from the top of each damper. (See Dampers loosen the hose. It is necessary to turn the Phillips- 17.

  • Page 50: Wash Basket

    Note: When installing the outer tub assembly, install Wash Basket each suspension spring with the red paint facing toward the front of the washer. The wash basket is contained inside the outer tub. The wash basket is rotated by a direct-drive DC motor.
  • Page 51 8. Separate and remove the tub front from the tub rear assembly. 9. Pull the wash basket out from the tub rear assembly. Wash Basket Tub Rear Note: • The basket can be ordered as a complete assembly. • The bearing and seal assembly is part of the tub rear assembly, and is not available separately.
  • Page 52 Service Mode The washer control has a service mode that can be utilized by the service technician in order to test critical components and to access error codes. This service mode will help the service technician to quickly identify failed or improper operation of washer components. Caution: Testing is accomplished through built-in test procedures.
  • Page 53 Service Mode Test Sequence t01 Version Enter Displays software version Display Power Returns to service mode screen t02 Error Codes Enter Displays error codes Start/Pause Clears highlighted error code from washer Power Returns to service mode screen t03 User interface Enter Turns all remaining LED on test...

  • Page 54: Water Level Sensor

    Error Codes Error Description Action Code No errors Water valve • Check whether the faucet is closed, the water supply has been suspended or problem is frozen. • Check whether the fi lter screen in the water supply hose connector is clogged by dirt.
  • Page 55 Error Description Action Code IPM over • Check integrity of the main PCB. Replace if necessary. heating error Water • Check integrity of the thermistor. Replace if necessary. thermistor error Door open error • The door is not closed. • - Please close the door again as the washer will not function correctly when the door is left open.

  • Page 56: Schematic

    Schematic WIRE DRAWING – 56 –...

  • Page 57: Warranty

    This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service.

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