Toner Specks Appear On Prints; Toner Rubs Off - Dell B3460DN Mono Laser User Manual

Troubleshooting

Toner specks appear on prints

Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Step 1
Reinstall the imaging unit.
a
Remove, and then install the imaging unit.
b
Resend the print job.
Do fog or shading appear on prints?
Step 2
Replace the imaging unit, and then resend the print job.
Do fog or shading appear on prints?

Toner rubs off

Leading edge
ABC
DEF
Trailing edge
Yes No
Contact technical The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Contact technical The problem is solved.
support or your Dell
printer dealer.
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