Troubleshooting
Action
Step 3
Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?
Unexpected page breaks occur
Action
Step 1
Adjust the print timeout settings.
a
From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b
Select a higher setting, and then press
c
Resend the print job.
Did the file print correctly?
Step 2
a
Check the original file for manual page breaks.
b
Resend the print job.
Did the file print correctly?
Print quality problems
Characters have jagged or uneven edges
.
Yes
No
The problem is solved. Contact
support.
Yes
No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
138
technical
technical