Ricoh Aficio MP C305 User Manual page 206

10. Troubleshooting
Message
"Insufficient memory. Reduce
the scanning area."
"Invalid Winsock version.
Please use version 1.1 or
higher."
"No User Code is registered.
Consult your system
administrator."
"No response from the
scanner."
"No response from the
scanner."
204
Causes
Scanner memory is
insufficient.
You are using an invalid
version of Winsock.
Access is restricted with user
codes.
The machine or client
computer is not connected to
the network correctly.
The network is crowded.
Solutions
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may also be due to the
following causes:
• Scanning cannot be performed if
large values are set for brightness
when using halftone or high
resolution. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan .
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
For details about User Code
Authentication, see Security Guide
• Check whether the machine or
client computer is connected to
the network correctly.
• Disable the client computer's own
firewall. For details about firewall,
see Windows Help.
Wait for a while, and then try to
reconnect.
.