Ricoh Aficio MP C305 User Manual page 205

Message
"Error has occurred in the
scanner driver."
"Error has occurred in the
scanner."
"Fatal error has occurred in
the scanner."
"Insufficient memory. Close
all other applications, then
restart scanning."
When Messages Are Displayed on Your Computer Screen
Causes
An error has occurred in the
driver.
The application-specified
scan conditions have
exceeded the setting range
of the machine.
An unrecoverable error has
occurred on the machine.
Memory is insufficient.
Solutions
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
An unrecoverable error has occurred
in the machine. Contact your service
representative.
• Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
203