7.2
Network fax error code
Reception system error code
If the machine encounters a problem while receiving a network fax, an error dialog will appear and error codes
will be displayed in Nxx format. Take corrective actions by referring to the table below.
Code
N50
N51
N52
N53
N54
bizhub C754/C654
Type
Descrip-
tion
SMTP re-
SMTP re-
ception
ception er-
ror
Decoding
Original too
long error
Decoding
Received
page too
long error
Decoding
File error
Decoding
Decode er-
ror
Corrective Actions
If SMTP reception does not start 60 minutes later after an
incoming call was connected, this error occurs.
Ask the sender to resend the fax.
Ask the sender to shorten the length of original to be sent
before resending the fax.
Ask the sender to reduce the number of pages to be sent
before resending the fax.
Ask the sender to resend the fax in a correct format shown
below.
Internet fax: TIFF
IP Address Fax: PDF or TIFF
Fax received contains data in an invalid format. Ask the
sender to resend the fax in a correct format.
7
7-7