Konica Minolta bizhub C654 User Manual page 69

Troubleshooting user guide
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9.2
Main messages and remedies
Message
[Hole-Punch scrap box is full.
Empty hole-punch scrap.]
[Reset the following number of
originals.]
oo
[An internal has error occurred.
Open and then close the lower
front door to remedy a problem.
If the trouble code appears
again, contact your Service
Representative.]
[An internal has error occurred.
Turn the main switch OFF and
ON. If the trouble code appears
again, contact your Service
Representative.]
[An internal has error occurred.
Please contact your Service
Representative.]
[Clean the slit scan glass locat-
ed to the far left of the ADF with
a dry cloth. If you continue to
use the device in its current con-
dition, lines may appear on the
printed output.]
[Now Connecting to the
Firmware server.]
[The authentication information
entered is invalid due to failed
access attempts. Contact your
Administrator.]
[The job log has reached the
maximum allowed. Contact the
System Administrator.]
[No Animation Guide available.
Contact your service rep.]
bizhub C754/C654
Cause
(1) The waste box has become
full of punch hole scraps.
(2) The Punch Scrap Box is not
loaded.
After removing a paper jam, you
need to restore the original pag-
es ejected from the ADF.
The machine malfunctioned and
is unable to make copies.
The machine malfunctioned and
is unable to make copies.
The Slit Scan Glass is dirty.
(1) Your service representative is
performing CS Remote Care.
(2) Internet ISW is being down-
loaded.
The authentication information
has become invalid since the au-
thentication attempts have failed
the specified number of times.
The write area of the job log has
reached the maximum allowed.
Animation guide data is not in-
stalled.
Remedy
(1) Dispose of punch hole scrap
stored in the Punch Scrap Box.
(2) Load the Punch Scrap Box.
Re-load the indicated number of
original pages into the ADF.
Take the appropriate action ac-
cording to the message dis-
played on the screen.
If the problem is not resolved or
released, inform your service
representative of the malfunction
code displayed on the screen.
Inform your service representa-
tive of the malfunction code dis-
played on the screen.
Clean the Slit Scan Glass using
a dry cloth.
While the message is displayed,
do not turn the Power key OFF.
If the Power key is turned OFF,
turn the Main Power Switch
OFF and contact your service
representative.
Contact the administrator of the
machine.
Obtain job logs via Web Con-
nection.
For details on installing anima-
tion guide data, contact your
service representative.
9
9-6

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