Konica Minolta bizhub C654 User Manual page 36

6.1 Cannot print
6 Cannot Print
6.1 Cannot print
Description of problem
A message saying "Printer is not
connected" or "Print Error" ap-
pears on the computer screen.
A postscript error appears on
the computer screen.
bizhub C754/C654
Check points
Is the power turned on?
Has the machine been placed in
the ErP Auto Power Off mode?
Is another printer specified?
Is the network or USB cable dis-
connected?
Has an error occurred on the ma-
chine?
Is there sufficient available com-
puter memory?
Is there sufficient available com-
puter memory?
There may be an error in the ap-
plication software settings.
Are the file printing settings cor-
rect?
Remedy
Check the Main Power Switch
of this machine.
If a hub is used, also check the
hub power.
If the machine is placed into the
ErP Auto Power Off mode, it can-
not receive any jobs. Press the
Power key to release the ErP
Auto Power Off mode.
For the ErP Auto Power Off
mode, refer to [User's Guide:
Control Panel].
Check the specified printer
name.
Make sure that the cables are
correctly connected.
If a hub is used, also check the
connection with the hub.
Check the Control Panel of this
machine.
Perform a test printing to check
whether printing is possible.
If test printing is successful, this
indicates there are no problems
on this machine or with the print-
er driver. In this case, remove the
cause of memory shortage.
If test printing fails, resolve any
problems that may be occurring
in the machine or with the printer
driver.
For the test printing procedure,
refer to page 6-8.
Perform a test printing to check
whether printing is possible.
If test printing is successful, this
indicates there are no problems
on this machine or with the print-
er driver. In this case, remove the
cause of memory shortage.
If test printing fails, resolve any
problems that may be occurring
in the machine or with the printer
driver.
For the test printing procedure,
refer to page 6-8.
Refer to the user's manual of the
application software to check the
settings.
Change the settings and try to
print again.
6
6-2