Oki CX4545 MFP Troubleshooting Manual page 110

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Failure to create directory
2E30
Failure to create file
2E31, 2E33
Failure to delete file
2E32
Failure to convert image file format
2E40
Encryption errorFailure to create a file
2E43
Creating a file was not allowed
2E44
Failure in making meta data
2E45
There are too many documents in the folder. Failure in
2E65
creating a new document
HDD full failure during processing
2E66
2EC0 Job canceled
Power failure occurred
2EC1
Remote Scan, WS Scan, File Downloader
Failure to acquire resource
2A20
WS Scan function is not available
2A31
System fatal error
2A40
2A50 Job canceled.
Power failure occurred
2A51
Authentication for WS Scan failed
2A60
2A70 Insufficient permission to execute RemoteScan
2A71 Insufficient permission to execute WS Scan
Insufficient permission to access e-Filing box using
2A72
scan utility
108 Error Codes
Problem Description Corrective Action
Make sure that the access privilege to the storage
directory is writable and also that the disk in the
directory has enough space, and then try again. If more
than one job is performed simultaneously, the error may
occur because the disk temporarily runs out of space. In
this case, wait for a while and try again. If the error still
persists, turn the power OFF and then back ON, and
make another effort.
Make sure that the access privilege to the storage
directory is writable and also that the disk in the
directory has enough space, and then try again. If more
than one job is performed simultaneously, the error may
occur because the disk temporarily runs out of space. In
this case, wait for a while and try again. If the error still
persists, turn the power OFF and then back ON, and
make another effort.
Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
This error occurs when conversion to a highly
compressed PDF format fails. Do the scanning again. If
the error still persists, Use the normal PDF format.
When this error occurs in conversion other than to a
highly compressed PDF format, turn the power OFF
and then back ON. Then try to scan again. If the error
still persists, contact your service representative.
If the error still persists after reattempting, turn the
power OFF and then back ON. Then make another
effort.
Creating an unencrypted file was not allowed.
Configure the encryption settings and try again. To
create an unencrypted file, consult the administrator.
Make sure that the template setting is correct, and do
the scanning again. If the error still persists, turn the
power OFF and then back ON, and then try again.
Delete the data in the local storage folder in the
equipment and try scanning again.
Reduce the number of pages of the problem job and try
again. Check whether the server or local disk has
sufficient space in its capacity.
The job was canceled.
Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
Reattempt the problem job. If the error still persists, turn
the power OFF and then back ON, and make another
effort.
Check if the WS Scan function is enabled. If not,
change it to "enabled".
Turn the power OFF and then back ON. Try scanning
again.
The job was canceled.
Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
When Fax & Scan of Windows is used with the WIA
driver, check if the user name for the login is registered.
When the control panel or EWB of the equipment is
used, check if the user name for the login is registered.
Check if the user is authorized to perform this job.
Check if the user is authorized to perform this job.
Check if the user is authorized to perform this job.