General Troubleshooting; Printer Does Not Turn On - Xerox WorkCentre 7120 User Manual

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be
resolved by simply restarting the printer.
To restart the printer, see
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes
the problem.
•

Printer Does Not Turn On

• Printing Takes Too Long
• Printer Resets or Turns Off Frequently
• Printer Is Making Unusual Noises
• 2-Sided Printing Problems
• Scanner Error on page 179
Printer Does Not Turn On
Probable Causes
The power switch is not correctly turned on.
The power cord is not correctly plugged into
the outlet.
Something is wrong with the outlet connected
to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION: Plug the three-wire power cord (with grounding prong) directly into a grounded AC
outlet only. Do not use a power strip. If necessary, contact a licensed electrician to install a
properly grounded outlet.
Turning the Printer Off
on page 177
on page 178
on page 178
on page 178
on page 178
Solutions
Turn off the printer using the power switch visible on the lower
center tray. Wait two minutes, then turn the printer on.
Ensure that the main power switch behind the front cover of
the printer is in the on position.
Turn off the printer, and plug the power cord securely into
the outlet.
Plug another electrical appliance into the outlet and see
whether it operates properly.
Try a different outlet.
Use a power source with the specifications listed in
Specifications
on page 40.
on page 212.
WorkCentre 7120 Multifunction Printer
Troubleshooting
Electrical
177
User Guide