Troubleshooting - Olivetti CopyLab 200 User Manual

Troubleshooting

If you have had problems while you were setting up your multifunctional copier, check that you have followed the
instructions as given. If a repetition of the instructions is unsuccessful, see the appropriate topic in this section.
If you have problems operating your multifunctional copier, or are unable to perform the operation you require, first
check that you have followed correctly the instructions given in this manual. If, after repeating the procedure, you still
have a problem, consult the following Problems and solutions table.
During normal operation, an error condition will be signalled on the LCD and/or by the corresponding light indicators
and/or an error message on your PC screen.
If you detect serious mechanical damage to or a failure in the multifunctional copier, do not attempt to repair
it yourself! CALL YOUR LOCAL HELPLINE.
Problem
Missing or damaged parts.
Multifunctional copier is
powered (the quality and intensity
LED's and the LCD are not on).
When you press the ON/OFF
switch on the multifunctional
copier, there is no reaction.
Printer care functions in the Printer
Monitor are not active.
Machine failure (whole or partial).
Problems with paper
CHECK PAPER message on the
LCD.
CLEAR PAPER JAM message on
the LCD.
40
Cause
not Multifunctional copier is not connected
properly to the power supply.
Multifunctional copier is not connected
properly.
Multifunctional copier is not connected
properly.
System error.
No paper.
Paper jam.
Solution
Contact your retailer immediately.
•
Check that the multifunctional copier is connected properly to the
electrical power supply socket.
•
Check that the multifunctional copier is switched on.
•
Check that the interface cable between the multifunctional copier and
the computer is connected correctly to both ports.
•
Check that there are no error messages indicated on the LCD/PC
screen or by any of the light indicators on the operator panel. If there
are, correct the error condition.
•
Check that you have configured your application correctly (see the
On-Line Guide loaded with your driver, and your application manual).
•
Try switching the multifunctional copier off and then on again.
•
If you are unable to correct an error condition, switch off the
multifunctional copier, disconnect it and call your local helpline.
Check that the interface cable between the multifunctional copier and the
computer is connected correctly to both ports.
Switch off the multifunctional copier, wait a few seconds and then switch
the multifunctional copier on again.
If the failure condition persists, switch off and disconnect completely the
multifunctional copier and call your local helpline.
There is no paper in the paper tray.
Load paper, following the instructions given in " Loading paper ".
If the sheet is already outside the printing area
1. Remove the jammed sheet, pulling it gently forwards towards the
output.
2. Examine the sheets in the automatic sheet feeder and, if
necessary, eliminate any crumpled or torn sheets.
3. Repeat the paper loading procedure.
Troubleshooting