Olivetti d-Copia 16W Operation Manual

Olivetti d-Copia 16W Operation Manual

Digital multifunctional system
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d-Copia 16W
d-Copia 20W
MODEL
d-Copia 16W
d-Copia 20W
DIGITAL MULTIFUNCTIONAL
SYSTEM
OPERATION MANUAL
• BEFORE USING
THE MACHINE
• COPY FUNCTIONS
• PRINTER FUNCTIONS
• USER SETTINGS
• TROUBLESHOOTING
• ROUTINE MAINTENANCE
• PERIPHERAL DEVICES
AND SUPPLIES
• APPENDIX
Page
8
18
29
31
40
55
58
60

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Summary of Contents for Olivetti d-Copia 16W

  • Page 1 16W d-Copia 20W MODEL d-Copia 16W d-Copia 20W DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION MANUAL • BEFORE USING THE MACHINE • COPY FUNCTIONS • PRINTER FUNCTIONS • USER SETTINGS • TROUBLESHOOTING • ROUTINE MAINTENANCE • PERIPHERAL DEVICES AND SUPPLIES • APPENDIX...
  • Page 2 Olivetti S.p.A. Gruppo Telecom Italia Via Jervis, 77 - 10015 Ivrea (ITALY) www.olivetti.com Copyright © 2005, Olivetti All rights reserved May 2005 The manufacturer reserves the right to carry out modifications to the product described in this manual at any time and without any notice.
  • Page 3 Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from copying by national law. Other items may be prohibited by local law. Money Stamps Checks Passports In some areas, the "POWER" switch positions are marked "I" and " instead of "ON"...
  • Page 4 - When it to be disposed of, the device is to be taken to the equipped waste collection centres and is to be handled separately from urban waste; - Olivetti guarantees the activation of the treatment, collection, recycling and disposal procedures in accordance with Directive 2002/96/CE (and subsequent amendments).
  • Page 5: Table Of Contents

    INTERRUPTING A COPY RUN ... 28 PRINTER FUNCTIONS USING THE PRINTER MODE ... 29 BASIC PROCEDURE FOR PRINTING... 29 OPERATION IN COPY AND PRINTER MODES... 30 USER SETTINGS ADJUSTING THE AUTOMATIC EXPOSURE LEVEL... 31 TONER SAVE MODE AND HIGH IMAGE QUALITY MODE...
  • Page 6 TROUBLESHOOTING TROUBLESHOOTING ... 40 MACHINE/COPYING PROBLEMS...41 PRINTING PROBLEMS...44 INDICATORS AND DISPLAY MESSAGES ... 46 MISFEED REMOVAL... 47 MISFEED IN THE SPF ...47 MISFEED IN THE BYPASS TRAY ...48 MISFEED IN THE MACHINE...49 MISFEED IN THE UPPER PAPER TRAY ...52 MISFEED IN THE LOWER PAPER TRAY ...53 REPLACING THE TONER CARTRIDGE ...
  • Page 7: Cautions

    CAUTIONS Follow the cautions below when using this machine. CAUTIONS ON USING Warning: • The fusing area is hot. Exercise care in this area when removing misfed paper. • Do not look directly at the light source. Doing so may damage your eyes. Caution: •...
  • Page 8: Cautions On Handling

    ENVIRONMENTAL INFORMATION As an NERGY NERGY ® ® Me, Windows NT 4.0, Windows ® Partner, OLIVETTI has determined that this product meets ® guidelines for energy efficiency. 20 cm (8") 20 cm (8") ® ® 2000, and Windows XP are trademarks 20 cm (8")
  • Page 9: Using The Manual

    This manual contains explanations of the product and procedures for using the machine as a copier. Online Manual (on the accessory CD-ROM) This manual explains the procedures for using the machine as a printer. Software Setup Guide (separate manual) This manual contains instructions for installing the software that allows the machine to be used with your computer and procedures for establishing initial printer settings.
  • Page 10: Differences Between Models

    The above illustration is used in instances where a function and/ or the operation of the machine is the same on both models. 20CPM Two (250 x 2) d-Copia 16W (With optional SPF installed) 16CPM One (250 x 1) 8½ 8½...
  • Page 11: Main Features

    Laser printer function • The accompanying printer driver can be installed to enable use of the machine as a printer. (See the accompanying Software Setup Guide.) Environment and people friendly design •...
  • Page 12: Before Using The Machine

    Pull out when feeding large paper such as B4 and A3 (8-1/2" x 14" and 11" x 17"). (p.15) Charger cleaner Use to clean the transfer charger. (p.57) USB 1.1 connector Connect to your computer to use the printer functions. (Software Setup Guide)
  • Page 13 Parallel connector Connect to your computer to use the printer function. (Software Setup Guide) Document feeder tray (when the SPF is installed) Place the original(s) that you wish to scan face up here. Holds up to 40 originals. Original guides (when the SPF is installed) Adjust to the size of the originals.
  • Page 14: Operation Panel

    OPERATION PANEL The indications of the operation panel may differ depending on the country and the region. d-Copia 16W ON LINE key ( ) / indicator Press to toggle the machine between online and off-line. The indicator lights up when the machine is online, and goes off when the machine is off-line.
  • Page 15 (Two-tray model only) ACC.#-C AUTO AUTO EXTRA 1 3 5 AUTO % ENTER 16 17 18 19 20 21 PAPER SIZE indicators Light up to show the selected copy paper size. (p.16) PAPER SIZE ENTER key ( Use to set the paper size in the paper trays. (p.16) SPF indicator (when the SPF is installed) Lights up when originals are set in the document feeder tray.
  • Page 16: Power On And Off

    POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON Turn the power switch to the "ON" position. It will take about 45 seconds for the machine to warm up. While the machine is warming up, the POWER SAVE indicator (...
  • Page 17: Loading Paper

    There are many varieties of special paper available on the market, and some cannot be used with this machine. Before using special paper, contact your authorised service representative. Before using other than OLIVETTI recommended paper, make a test copy to see if the paper is suitable. Size 56 g/m (15 lbs.
  • Page 18: Loading Paper

    BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying or printing, and then follow these steps to load paper. Loading the paper tray Gently lift and pull out the paper tray until it stops. Push the pressure plate down until it locks in place.
  • Page 19: Paper Width

    • Do not use paper that is smaller than the original. This may cause smudges or unclean images. • Do not use paper that has already been printed on by a laser printer or plain paper fax machine. This may cause smudges or unclean images.
  • Page 20: Changing A Tray's Paper Size Setting

    BEFORE USING THE MACHINE Envelopes Do not use the following envelopes, as misfeeds will occur. • Envelopes with metal tabs, clasps, strings, holes, or windows. • Envelopes with rough fibres, carbon paper, or glossy surfaces. • Envelopes with two or more flaps. •...
  • Page 21 Important points when using the printer mode • Make sure that the tray's paper size setting is the same as the tray's paper size setting in the printer driver. For example, if the tray's paper size setting is A4R (8-1/2" x 11"R), set "Setting Paper Size" to "A4-R"...
  • Page 22: Copy Functions

    Chapter 2 COPY FUNCTIONS This chapter explains basic copying functions such as normal copying, reduction or enlargement, and exposure adjustment. NORMAL COPYING This section explains how to make a regular copy. If "Auditing mode" has been enabled (p.39), enter your 3-digit account number. Copying from the document glass Open the document cover/SPF, and place the original.
  • Page 23 Copying from the SPF Make sure that an original has not been left on the document glass. Close the SPF. Adjust the original guides to the size of the original(s). Set the original(s) face up in the document feeder tray. Insert the original into the document feeder tray as far as it will go.
  • Page 24 COPY FUNCTIONS Auto paper select mode (Two-tray model only) When the AUTO PAPER SELECT indicator ( automatically selects the paper that is the same size as the original A5, B5, B5R, A4, A4R, B4, A3 (5-1/2" x 8-1/2", 8-1/2" x 11", 8-1/2" x 11"R, 8-1/2" x 13", 8-1/2" x 14" and 11" x 17") paper. "Auto paper select mode" can be disabled in the user programs.
  • Page 25: Making A Copy Darker Or Lighter

    MAKING A COPY DARKER OR LIGHTER Automatic exposure adjustment is initially enabled. This function automatically adjusts the copy image according to the original being copied. If you wish to select the exposure level yourself, follow the steps below. (Select from two original types and five exposure levels for each original type.) The exposure level used in automatic exposure adjustment can also be changed.
  • Page 26: Setting The Number Of Copies

    COPY FUNCTIONS SETTING THE NUMBER OF COPIES Press the numeric keys to set the number of copies. The set number of copies appears in the display. A maximum of 999 copies (factory default setting) can be set. If you wish to make only a single copy, copying is possible with the display showing "0".
  • Page 27: Manual Ratio Selection

    Press the [AUTO IMAGE] key ( The AUTO IMAGE indicator ( AUTO up and the appropriate ratio for the original size and paper size is selected. (The indicator of the selected ratio will light up.) • If the ORIGINAL SIZE indicator blinks, Note change the orientation of the placed original.
  • Page 28: Selecting The Vertical And Horizontal Copy Ratios Separately

    COPY FUNCTIONS SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY The XY ZOOM feature allows the horizontal and vertical copy ratios to be changed independently. Example: Reduction only in the horizontal direction. • To use the XY ZOOM feature with the DUAL PAGE COPY feature, set the DUAL PAGE COPY feature first and Note then the XY ZOOM feature.
  • Page 29 Use the [PRESET RATIO] selector keys ( ) and [Zoom] keys ( to change the copy ratio in the horizontal direction. Press the [PRESET RATIO] selector keys ( ) to select a ratio close to the desired ratio, and then press the [Zoom] keys ( the ratio in increments of 1%.
  • Page 30: Two-Sided Copying Using The Bypass Tray

    TWO-SIDED COPYING USING THE BYPASS TRAY To perform manual two-sided copying, follow these steps. Example: Copying originals A and B onto each side of one sheet of paper Copy original A. Copied original A Original A Copied original A Original A Place original B as shown below.
  • Page 31: Dual Page Copying

    DUAL PAGE COPYING A dual page original can be automatically separated into two pages during copying. This feature is convenient for making copies of books and other dual page originals on individual sheets of paper. • A4 (8-1/2" x 11") paper is used for dual page copying. Note •...
  • Page 32: Interrupting A Copy Run

    INTERRUPTING A COPY RUN A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. Note Interrupt copying is not possible when the user programs are being configured. Press the [INTERRUPT] key ( interrupt the copy run.
  • Page 33: Printer Functions

    A computer can be connected to these connectors to use the machine as a printer. To use the machine as a printer, the printer driver must first be installed as explained in the "Software Setup Guide". • If a problem occurs in printer mode, see "TROUBLESHOOTING" (p.40).
  • Page 34: Pausing A Print Job

    Printing will take place using a size of paper that is close to the size of the print image. OPERATION IN COPY AND PRINTER MODES Some operations cannot be performed simultaneously when the machine is being used in printer mode or copy mode.
  • Page 35: User Settings

    The automatic exposure level can be adjusted separately for the document glass and the SPF. Note The copy and printer cannot be used while the automatic exposure level is being adjusted. To adjust the automatic exposure level in the SPF, place the original in the SPF.
  • Page 36: Toner Save Mode And High Image Quality Mode

    TONER SAVE MODE AND HIGH IMAGE QUALITY MODE Toner save mode can be enabled to reduce toner consumption by about 10%. The high image quality mode improves copy image quality in the automatic and manual exposure modes by increasing copy density with a slight increase of toner consumption. To switch between toner save mode and high image quality mode, follow the steps below.
  • Page 37: Customising Settings

    CUSTOMISING SETTINGS The user programs allow you to customise the machine to match your needs. USER PROGRAMS Program Program name number Auto clear time Preheat mode Auto power shut-off timer Stream feeding mode Auto power shut-off setting Auto paper select mode Auto tray switching 10 to 15...
  • Page 38 Number of copies limit Use close paper size Default tray setting Default exposure mode d-Copia 16W is as follows: 1: Paper tray (factory default), 5: Bypass tray Setting codes (factory default setting appears in bold) • This setting is used to change the copy...
  • Page 39: Program

    SELECTING A SETTING FOR A USER PROGRAM Hold down the [Light] key ( the alarm indicators ( , ) blink. The display shows "- -" with the left hyphen blinking. 1 3 5 Enter the program number with the numeric keys. •...
  • Page 40: Settings For Auditing Mode

    SETTINGS FOR AUDITING MODE AUDITING MODE When "Auditing mode" is enabled, a count is kept of the number of copies made by each account (up to 20 accounts can be established), and the counts can be displayed and totalled as necessary. In "Auditing mode", the display shows "- - -", and this indicates that a 3-digit account number must be entered in order to use the machine for copying.
  • Page 41: Selecting Auditing Mode Settings

    SELECTING AUDITING MODE SETTINGS Hold down the [Light] key ( the alarm indicators ( , ) blink. The display shows "- -" with the left hyphen blinking. 1 3 5 Enter the program number with the numeric keys. • See "AUDITING MODE SETTINGS"...
  • Page 42: Auditing Mode

    USER SETTINGS Auditing mode (program No.10) 1 Press the [1] key to enable "Auditing mode" or the [0] key to disable it, and then press the [START] key ( After enabling "Auditing mode", use "Account Note number entry" to establish account numbers for each account (up 20 accounts can be established).
  • Page 43: Resetting Account

    Resetting account (program No.15) The copy count of a single account or all accounts can be reset to 0. If no account numbers have been established, the error code "15E" will appear in the display. [Resetting all accounts] Press the [1] key and then press the [START] key ( The copy counts of all accounts will be deleted.
  • Page 44: Troubleshooting

    Chapter 5 TROUBLESHOOTING This chapter describes troubleshooting and misfeed removal. TROUBLESHOOTING If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your authorised service representative.
  • Page 45: Machine/Copying Problems

    MACHINE/COPYING PROBLEMS The following problems are related to the general operation of the machine and copying. Problem The machine does not operate. Copies are too dark or too light. Blank copies. Part of the image is cut off or there is too much blank space.
  • Page 46: Paper Misfeed

    Problem Paper misfeed. Original size not selected automatically. (When the SPF is installed.) Cause and solution Misfeed occurs. → To remove the misfeed, see "MISFEED REMOVAL". The paper is outside of the specified size and weight range. → Use copy paper within the specified range. Paper curled or damp.
  • Page 47: Copies Are Smudged Or Dirty

    Problem Copies are smudged or dirty. White or black lines appear on copies. Paper size for a paper tray cannot be set. A copy job stops before it is finished. The POWER SAVE indicator ( ) is lit. Any one of the alarm indicators ) is lit or blinking.
  • Page 48: Printing Problems

    (On Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings" and then click "Printers".) 2 The "OLIVETTI d-Copia xxW" printer driver icon is not shown (where xx is the model name of your machine). 3 If the icon is shown but you still cannot print, the printer driver may not have been installed correctly.
  • Page 49: Printing Is Slow

    The orientation of document setting is not correct. → Click the "Paper" tab in the printer driver setup screen, and verify if the "Image Orientation" option is set to your requirements.
  • Page 50: Indicators And Display Messages

    When "Use close paper size" is disabled EXTRA Developer replacement required indicator Misfeed indicator Cause and solution Steadily Service by an authorised OLIVETTI service technician is required. Steadily Developer is required. Contact your authorised service representative. Steadily Replacement of toner cartridge will be needed soon.
  • Page 51: Misfeed Removal

    Section A Open the feeding roller cover and remove the misfed original from the document feeder tray. Close the feeding roller cover. Feeding roller cover ) and a misfeed location indicator ( d-Copia 16W (p.47) (p.47) (p.48) (p.48) (p.52) Section B...
  • Page 52: Misfeed In The Bypass Tray

    Section C Remove the misfed original from the exit area. If the misfed original cannot be easily removed from the exit area, open the moveable part of the document feeder tray and remove the original. MISFEED IN THE BYPASS TRAY Gently pull the misfed paper out.
  • Page 53: Misfeed In The Machine

    MISFEED IN THE MACHINE Open the bypass tray and the side cover. If the misfed paper is visible here, go to "C. Misfeed in the transport area". If paper is misfed here, go to "A. Misfeed in the paper feed area". A.
  • Page 54 B. Misfeed in the fusing area Push gently on both ends of the front cover. Turn the roller rotating knob in the direction of the arrow. Roller rotating knob Carefully remove the misfed paper. Lower the fusing unit release levers to allow easier removal.
  • Page 55 C. Misfeed in the transport area Open the fusing paper guide by pressing down the projection on either side of the guide and remove the misfed paper. Be careful not to tear the misfed paper during removal. The fusing unit is hot. Do not touch Warning the fusing unit when removing misfed paper.
  • Page 56: Misfeed In The Upper Paper Tray

    MISFEED IN THE UPPER PAPER TRAY Note Make sure that there is no misfed paper in the tray before pulling it out. (p.49) Lift and pull out the upper paper tray and remove the misfed paper. Be careful not to tear the misfed paper during removal.
  • Page 57: Misfeed In The Lower Paper Tray

    MISFEED IN THE LOWER PAPER TRAY Note Make sure that there is no misfed paper in the tray before pulling it out. (p.49) Open the lower side cover. Grasp the handle to open the lower side cover. Remove the misfed paper. Be careful not to tear the misfed paper during removal.
  • Page 58: Replacing The Toner Cartridge

    REPLACING THE TONER CARTRIDGE When the toner cartridge replacement required indicator ( soon. Obtain a new cartridge. When the toner cartridge replacement required indicator ( cartridge must be replaced before copying can be resumed. Replace the toner cartridge by following the procedure below. Note When the toner cartridge replacement indicator ( Push on both ends of the front cover...
  • Page 59: Routine Maintenance

    ] key. The count display and counting method are the same as for the total output count. The total number of pages printed in printer Note mode can be calculated by subtracting the total copy count from the total output count.
  • Page 60: Checking The Toner Level

    CHECKING THE TONER LEVEL The toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridge. Hold down the [Light] key ( the alarm indicators ( , blink. The display will show "- -". 1 3 5 ROUTINE MAINTENANCE CLEANING THE DOCUMENT GLASS AND SPF/...
  • Page 61: Cleaning The Bypass Tray Paper Feed Roller

    CLEANING THE BYPASS TRAY PAPER FEED ROLLER If misfeeds occur frequently when feeding envelopes, thick paper, etc. through the bypass tray, wipe the paper feed roller at the feed slot of the bypass tray with a soft, clean cloth dampened with alcohol or water. CLEANING THE TRANSFER CHARGER If copies start becoming streaky or blotchy, the transfer charger may be dirty.
  • Page 62: Peripheral Devices And Supplies

    PERIPHERAL DEVICES As a part of our policy of continuous improvement, OLIVETTI reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
  • Page 63: Storage Of Supplies

    STORAGE OF SUPPLIES Standard supplies for this product that are to be replaced by the user are paper and toner cartridge. For best copying results, be sure to use only OLIVETTI products. Only genuine OLIVETTI consumables carry the Genuine Supplies label.
  • Page 64: Appendix

    Developing system Light source Resolution Gradation Power supply Power consumption Overall dimensions (with bypass tray folded) d-Copia 16W Digital Multifunctional System, Desktop OPC drum Fixed Dry, electrostatic transfer Sheets, bound documents Max. A3 (11" x 17") Max. A3 (11" x 17") Min.
  • Page 65: Printer Function

    [USB cable (only for connection to USB 1.1 connector)] Shielded twisted pair cable (max. length 3 m (10 feet)) As a part of our policy of continuous improvement, OLIVETTI reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
  • Page 66: Software License

    (the "Software") and related documentation are licensed to you by OLIVETTI. You own the disk on which the Software is recorded but OLIVETTI and/or OLIVETTI's Licensors retain title to the Software and related documentation. This License allows you to use the Software on one or more computers connected to a single printer and make one copy of the Software in machine-readable form for backup purposes only.
  • Page 67 Licensors and your exclusive remedy will be replacement of the disk which fails to meet the limited warranty provided by this Clause 6. A disk will be replaced when it is returned to OLIVETTI or a OLIVETTI authorized representative with a copy of the receipt. OLIVETTI will have no responsibility to replace a disk damaged by accident, abuse or misapplication.
  • Page 68: Index

    INDEX Symbols ] key ...11, 55 About the operation manuals - Online Manual ...5 - Operation Manual ...5 - Software Setup Guide ...5 Adjusting the automatic exposure level...31 Alarm indicators ...10, 35, 37, 43, 45, 46 Appendix ...60 Audible signals ...34, 35 AUDIT CLEAR key...10, 39 Auditing mode ...33, 36, 37, 38, 39 Auto clear ...12, 18, 19, 33...
  • Page 69 USB 1.1 connector ... 8 User programs ... 33, 35 User settings ... 31 Using the manual ... 5 Using the printer mode ... 29 XY-ZOOM indicator ... 10, 24 XY-ZOOM key ... 10, 24 ZOOM indicator ... 10, 23...
  • Page 70 Copying Automatic ratio selection ...22 Cancelling a copy run...18, 19 Copying, starting ...18, 19 Dual page copying ... 27 Enlargement/reduction ... 22 Exposure adjustment ... 21 Exposure selector ... 21 Interrupt copying ... 28 Manual ratio selection ... 23 Number of copies, setting ... 22 Original cover, removing ...
  • Page 72 LUOKAN 1 LASERLAITE KLASS 1 LASERAPPARAT CLASS 1 LASER PRODUCT LASER KLASSE 1...
  • Page 73 This equipment complies with the requirements of Directives 89/336/EEC and 73/23/EEC as amended by 93/68/EEC. Dieses Gerät entspricht den Anforderungen der EG-Richtlinien 89/336/EWG und 73/23/EWG mit Änderung 93/68/EWG. Ce matériel répond aux exigences contenues dans les directives 89/336/CEE et 73/23/CEE modifiées par la directive 93/68/CEE.
  • Page 74 CODE: 508904...

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