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Table of Contents
Troubleshooting
Related Manuals for Olivetti CopyLab 200
Summary of Contents for Olivetti CopyLab 200
- Page 1 User’s guide...
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Page 3: Table Of Contents
Contents Machine Overview ..........................5 Front View .................................5 Rear View................................6 Operator Panel..........................7 Keys and LED’s ..............................7 Liquid Crystal Display (LCD) ..........................8 The Print Head ..........................9 Replacing the Print Head ...........................9 Aligning the Print Head ............................10 Automatic Alignment Following Insertion/Replacement of the Print Head..............10 Alignment from the Printer Monitor Printer Care Card....................10 Alignment from the Print Care Menu .........................11 If You Have Trouble Installing the Print Head: ....................11... - Page 4 Printing ............................32 Before Printing ................................32 Selecting the Machine as the Output Device....................... 32 Personalizing Your Printing Parameters ........................33 Information About the Driver Settings.......................... 33 The scanner..........................34 Before Using the Scanner............................34 Scan to File ................................... 34 Scan to Mail ..................................
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Page 5: Machine Overview
Machine Overview The figures below illustrate the main components of the machine. Front View Automatic sheet feeder: contains the paper or other printing media loaded automatically on receipt of a print or copy command. Side paper guide: aligns the sheets according to their width. Copier/scanner cover (closed). -
Page 6: Rear View
Rear View USB port: used for a serial connection with the machine (as an alternative to the parallel cable connection). Paper support for the automatic sheet feeder: holds the paper or other printing media loaded into the automatic sheet feeder. 10 Parallel port: used for a parallel connection with the machine (as an alternative to the USB cable connection). -
Page 7: Operator Panel
Operator Panel The operator panel comprises a set of keys and LED’s used to control and check the machine’s operating conditions. The messages that appear on the LCD indicate the current operating conditions. Keys and LED’s Key and/or Function LED’s Intensity Selects a value for the intensity of the copy colour. -
Page 8: Liquid Crystal Display (Lcd)
Key and/or Function LED’s Clear Cancels the current copying operation. Resets the number of copies set. When pressed twice, restores the factory default values. On the menu, exits from the menu. B/N copy (grey key) Starts a black and white copying operation. Colour copy (purple key) Starts a colour copying operation. -
Page 9: The Print Head
The Print Head You can use the colour print head provided or a black print head, which may be ordered separately. This chapter describes the following procedures: • Replacing the print head • Aligning the print head • Cleaning the print head •... -
Page 10: Aligning The Print Head
9. At the end of the initialisation cycle (witch lasts about one minute and a half), the LCD shows NEW HEAD? on the top line, and -=NO +=YES on the bottom line. 10. Press on the operator panel; the LCD shows ALIGNMENT? -=NO +=YES. -
Page 11: Alignment From The Print Care Menu
Alignment from the Print Care Menu Press on the operator panel until PRINT CARE MENU appears on the LCD. Press Press until the PRINT HEAD ALIGNMENT message appears. Press The LCD shows the ALIGNMENT PLEASE WAIT message, and then exits from the alignment procedure as described in the “Automatic Alignment Following Insertion/Replacement of the Print Head”... -
Page 12: Cleaning The Print Head
Cleaning the Print Head The print head is cleaned automatically at regular intervals when the machine is turned on. This operation keeps the print head nozzles clean to ensure an appropriate flow of ink. The cleaning function may also be started, at any time: •... -
Page 13: Cleaning The Electrical Contacts Of The Print Head
Cleaning the Electrical Contacts of the Print Head 1. Remove the print head from the machine (see “Replacing the Print Head”. 2. Using a slightly damp, lint-free cloth, clean the electrical contacts (gold plate) of the print head, wiping from the bottom upwards, as shown in the figure. -
Page 14: Taking Care Of The Print Head
Taking Care of the Print Head • Keep the print head in its sealed bag until it is to be used. • Before inserting the print head, remember to peel off the protective film. • Take care to insert the print head correctly in the print carriage (print head contacts against print carriage contacts). -
Page 15: Print Test
Print Test The Test page contains technical data about the version and settings of the machine and the print head functions. The print test may be started at any time: • Using the Test function on the Printer Monitor Printer Care card; •... -
Page 16: Printing Media
Printing Media Loading Paper Paper may be loaded: • into the automatic sheet feeder: you can load up to 50 sheets of plain paper, • into the bypass feeder: you can use this device to insert a single sheet or sheet of special paper. The sheet inserted in this feeder has printing priority over those present in the automatic sheet feeder. -
Page 17: Settings
Keeping the mobile guide catch pressed between your thumb and index finger, move it against the left edge of the sheets. Make sure that paper is not held too tightly or too loosely. Press on the operator panel to check that the paper is fed correctly through the machine. -
Page 18: Loading Paper Into The Bypass Feeder
Loading Paper into the Bypass Feeder If you have to manually insert a series of single sheets: Check on the Printer Driver Settings card, that Manual paper source is selected: • Open Printer Properties, following the instructions in Opening Printer Properties. •... -
Page 19: Paper Sizes And Types
Paper Sizes and Types The machine is capable of handling the following paper sizes and types : 1. Paper Sizes: Size Dimensions Top margin Bottom margin Left margin Right margin Single sheets A4 (**) 8.27 x 11.7 inches 0.04 inches 0.71 inches 0.13 inches 0.13 inches... -
Page 20: Paper Types
2. Paper Types: To ensure a consistently high print quality, it is advisable to use exclusively the printing media recommended by the printer manufacturers (see Consumables). The use of unsuitable printing media may cause problems with paper feed and/or a low printing quality. Plain paper Use high-quality office or photocopying paper. -
Page 21: Unit Weight Of The Paper
3. Unit Weight of the Paper Single sheets Unit weight recommended for single sheets *: Envelopes Unit weight recommended for envelopes: Postcards Unit weight recommended for postcards: * For the best results, we recommend the use of single sheets with a unit weight of 80 g/m Precautions •... -
Page 22: Copying
Copying Making Simple Copies With the machine installed and turned on, as soon as the LCD shows the message COPIES: 1 100% PLAIN: 1. Open the document glass cover. 2. Place your original on the document glass, aligning it with the scale on the left. -
Page 23: Personalizing Your Copies
Personalizing Your Copies The machine enables you to personalize your copies directly from the operator panel or by changing the parameter settings on the menu as described in the corresponding section of this chapter. Using the Operator Panel The selections made directly from the operator panel are not saved and are lost when is pressed twice, after the timeout set on the DEFAULT SETTINGS (AUTO CLEAR TIMER) menu, or when the machine is turned off. - Page 24 How to set the CLONE function: 1. Press until CLONE appears on the second line of the LCD, and press 2. Place your original on the document glass, aligning it with the scale on the left edge. 3. Press 4. Set the original paper size, using the key, and press 5.
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Page 25: Using The Menu
Using the Menu key gives access to a submenu of settings to help you to define how you want your copies. Once selected and confirmed, the settings may be saved as default values and will be restored when the machine is turned on or reset. -
Page 26: Copying Extra Thick Documents
Copying Extra Thick Documents 1. If the document you wish to copy is very thick (e.g. a book), you can remove the cover, lifting it straight up without tilting it. 2. Place your original on the document glass, aligning it with the scale on the left edge. -
Page 27: The Software
The Software The machine comes with all the software you need to print and scan documents. The machine supports the operating systems Windows® 95, 98, Me, NT4.0, 2000 and XP: • Windows® 95/98/Me/NT4.0/2000/XP with a parallel cable. • Windows® 98/Me/2000/XP with a USB cable. The drivers and documentation files copied to the hard disk during the software installation procedure will occupy about 20 MB of space on the hard disk. -
Page 28: Printer Monitor Functions
Printer Monitor Functions Status card Click on the Status tab located at the top of the screen to display the machine’s current operating conditions (Printing, printer in stand-by, error condition). Printer Care card Click on the Printer Care tab situated at the top of the screen to access the following control and maintenance functions: Print head check The drawing gives a rough indication of the level of ink present in the print head. -
Page 29: Printer Properties
Printer Properties The Settings card of the Printer Properties dialog box is used to: • Define the printing quality • Adjust the colours and printing intensity • Select the paper media and paper size • Select the orientation of the printed page •... -
Page 30: On-Line Help Guides
On-Line Help Guides In addition to this manual, the following on line help is available: 1. Printer Driver on-line help 2. Troubleshooting How to Access the Printer Driver On-Line Help Direct access from Windows 95/98/Me/NT/2000/XP 1. Click on Start. 2. Select Programs and then “Printer name”. 3. -
Page 31: Uninstalling The Software
Uninstalling the Software If any problems that arise while a document is being printed or scanned are not put right by the normal checking procedures, it may be necessary to reinstall the drivers. To do this, click on the Uninstall icon/s created during the initial software installation procedure. This procedure will enable you to remove all the files loaded from the CD and/or created on the PC during the software installation procedure completely and correctly. -
Page 32: Printing
Printing Before Printing To use the machine as a printer, proceed as follows: 1. Carry out the full machine installation procedure (see the Installation leaflet provided with the machine). 2. Make sure that the machine is on and active (the LCD must show the message COPIES: 1 100% PLAIN). 3. -
Page 33: Personalizing Your Printing Parameters
Personalizing Your Printing Parameters Always make sure that the Paper type, Paper size and Source printer driver settings suit the characteristics of the printing media you wish to use. In particular, the printer driver’s colour adjustment is specifically set for the single media handled by the printer. -
Page 34: The Scanner
The scanner You have a special application for scanning a document and saving it to a file, or converting a scan directly into an attachment to a mail (to do this you will need to have an e-mail application installed). Before Using the Scanner Before you can use the machine as a scanner, you must: •... -
Page 35: Preventive Maintenance
Preventive Maintenance The machine is designed to require minimum maintenance. Some simple operations should however be carried out regularly so as to ensure its correct functioning. General Care Safety The machine and its supplies were designed and tested to meet strict safety requirements that ensure they conform to the safety and environmental protection regulations laid down by the competent authorities. - Page 36 Cleaning Always unplug the machine from the power socket before proceeding to clean it. • Clean the document glass every day and whenever the need arises. • Clean the machine casing regularly to prevent dust accumulating on it. • Wipe with a soft, slightly damp, lint-free cloth. –...
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Page 37: Printer Care Functions
Printer Care Functions until the LCD shows PRINTER CARE. Press on the operator panel to access the menu. Continue to press Press to access the submenu, which contains five functions. INK LEVEL When the LCD shows INK LEVEL, by pressing on the operator panel, you can check the percentage of ink left in the print heads. -
Page 38: Eliminating Paper Jams
Eliminating Paper Jams If the sheet is already outside the printing area: 1. Remove the jammed sheet, pulling it gently forwards towards the output. 2. Examine the sheets in the automatic sheet feeder and, if necessary, eliminate any crumpled or torn sheets. 3. -
Page 39: Transporting The Machine
Transporting the Machine If the machine has to be transported for any reason, it is important to take the following precautions: • Always make sure that the print carriage is in its rest position. To ensure that this is the case, always turn the machine off BEFORE the PC. -
Page 40: Troubleshooting
Troubleshooting If you have had problems while you were setting up your multifunctional copier, check that you have followed the instructions as given. If a repetition of the instructions is unsuccessful, see the appropriate topic in this section. If you have problems operating your multifunctional copier, or are unable to perform the operation you require, first check that you have followed correctly the instructions given in this manual. - Page 41 If the sheet is jammed inside one of the feeders: Cancel the current printing operation on the Printer Monitor Status card and suspend the ones present in the printing queue. Turn off the printer and unplug it from the power socket. Remove the jammed sheet by pulling it gently from the rear of the feeder.
- Page 42 Printing on the media is crooked. Media has not been loaded correctly in Remove all the copy/print media from the input tray, then reload it, the input tray. closing the lateral guide so that it feeds without being held too tight or too loose.
- Page 43 Colour Intensity setting is inadequate. Press the Colour Intensity button to select better colour intensity. Print head needs replacing. Check the print head by printing the test page. If necessary, replace the print head. Remember to align the print head whenever you replace it. Glass and/or under-side of copier cover Clean the glass and/or the underside of the copier cover with a soft, is/are dirty.
- Page 44 Problems when printing Print test did not run. Multifunctional copier not ready to print. Switch off the multifunctional copier, wait a few seconds and then switch it on again. Repeat the selection from Menu using the operator panel or click the appropriate button in the Printer Care tab in the Printer Monitor. No paper in input tray.
- Page 45 Poor print quality: Printout is faded or colours Wrong Print Quality setting Unless you are printing draft copies, you should select the Normal or are dull Quality print quality setting in the Properties dialog box of your multifunctional copier. Non-approved paper type or wrong Check that the Paper Type setting selected in the Properties dialog box Paper Type setting of your multifunctional copier driver corresponds to the paper/media you...
- Page 46 White lines appear between Print head is not aligned Align the print head. adjacent black and colour areas, or black and colour overlap Page content incomplete/ incorrect Meaningless characters printed Another printer is selected Check that your multifunctional copier is selected as the current printer. Open the Printers folder, click the multifunctional copier icon and then, from the File menu, click Set As Default.
- Page 47 Multifunctional copier not selected as Select multifunctional copier as the default scanner. the Input device or wrong scanner selected. Multifunctional copier is not connected Check that the interface cable between the multifunctional copier and the properly. computer is connected correctly to both ports. Scan quality is poor Printout is faded or colours Scanner lamp is too dim.
- Page 48 Glass and/or under-side of scanner Clean the glass and/or the underside of the scanner cover with a soft, cover is/are dirty. damp cloth. Poor screen image. To display pictures as accurately as possible on your screen, the screen resolution should be a high number of colours (for example, 256 colours). To change the screen resolution, see your computer settings in Control Panel (in My Computer/Main of Program Manager).
- Page 49 Scan job is taking too long. Wrong cable. Call your local dealer. Large colour original. The larger and more coloured the original document is, the longer it will take to scan. In this case, the file will be bigger and will occupy more space on the PC’s hard disk;...
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Page 50: Status Messages
Status messages Multifunctional copier status Message on LCD Stand-by mode stand-by COPIES: No of copies scale % Type of paper stand-by and power saver condition COPIES: No of copies scale % Type of paper sleep LCD off Copy mode copying COPYING scale % No in progress/quantity... -
Page 51: Product Characteristics
Product characteristics Basic features Description Desk-top colour copier, flatbed scanner and thermal (bubble) ink-jet printer with PC software drivers Output Technique Thermal ink jet, with water-resistant ink Black non-refillable (optional) Print heads 4-colour non-refillable Paper Handling Automatic through automatic feeder Automatic Feeder Capacity Plain paper: up to 50 sheets (80 g/m - 21 lb. -
Page 52: Copier Module
Electrical Power supply voltage: Characteristics 115 VAC - 240 VAC – 15% + 10%; 50 - 60 Hz Power absorbed: multifunctional copier off - max. 2,63 watt multifunctional copier in sleep mode – 11 watt typical printer operation – 23 watt typical scanner operation - 31 watt Physical Height... -
Page 53: Consumables
Consumables Olivetti consumables can be purchased in your local point of sale or from authorised Olivetti dealer nearest you. For information about accessories, you can call Olivetti Tecnost dealers directly, in individual countries. Print Heads Print heads can be ordered with the following part numbers:...