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Understanding Your Equipment
Lights
Your console's lights provide the visual cues you need to
handle calls. You use the lights next to the console's line and
DSS buttons differently depending on
the
purpose of the button
the
type of console
the
call-handling task
Line Button Lights
Each line button has
These lights provide
Light
Steady red
Steady green
Steady red and
green
Flashing green
Fast flashing
green
Slow flashing
green
a red light and a green light next to it.
the following information.
Meaning
You are automatically connected to this
line when you lift the handset.
A co-worker is using this line, or the
feature on this button is in use.
You are using this line.
An incoming call is on this line.
You put a call on hold on this line.
Another co-worker put a call on hold on
this line.
Lights 1 - 1 7
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