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Using Features
As a system operator, you use many features to help you
handle calls. These features are listed alphabetically with
instructions for when and how to use them.
There are two ways to use features:
Press a button programmed with a feature. You can
program some features onto a line button for one-touch
use or to turn features on and off. Your console may
already have features programmed. You can program any
unlabeled line buttons with additional features. Press the
line button to use the feature you programmed.
Dial a feature code. Many features have a 1-, 2-, or 3-digit
code. If all your line buttons are programmed, you can use
more features by dialing their feature codes. To use feature
codes, first program a Feature button on your console. If a
line button is not available, you can use # instead.
Using Features 4 - 1
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