AT&T MERLIN 3070 Administration Manual page 58

SYSTEM OPTIONS
The following questions help you fill out the System Configuration Form on pages
61 and 62. Complete this form before filling out any Voice Terminal Configuration
Forms.
1. How many attendant consoles did you order (to be heavily used
for answering and transferring calls coming into your business,
or for monitoring call traffic)?
A.
Attendant Configuration
On the System Configuration Form, check the boxes under "Attendant
Configuration" for intercom numbers of any voice terminals (in addition
to intercom 10) to be used as attendant voice terminals. The system sup-
ports a maximum of seven such positions in addition to intercom number
10.
B.
Listing Line Numbers and User Names
Fill in the names of users in the first column of the System Configuration
Form. Use intercom number 10 for your primary attendant (or receptionist).
If you have additional attendants, assign intercom numbers 11 through
17 to them. Fill in the primary line number for each person.
C.
RotaryLines
If you have any rotary outside lines, circle the "r" next to each of these
lines on the System Configuration Form. Call your local telephone com-
pany if you don't know what type of lines you have.
2. Does your PBX/Centrex system offer holding of calls, transferring of calls, con-
ferencing of calls, or dropping of calls from conferences? If so, what procedures
must you follow to perform these operations? For example, many systems allow
ou to hold a call by pressing the switchhhook (a switchhook flash), while others
Y
require a switch hook flash followed by a dialed code (such as*2).
D.
Special Codes for Hold, Transfer, Conference, and Drop
If your PBX/Centrex system offers Hold, Transfer, Conference, or Drop but
requires that you dial codes (other than a single switchhook flash) to use
these features, record the complete dial sequence on the System Con-
figuration Form in the blanks for these features. Indicate digits, switchhook
flashes (with "r"), and pauses (with "p") for each available feature.
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