Assigning Cover Buttons - AT&T MERLIN 3070 Administration Manual

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ASSIGNING COVER BUTTONS

When you assign a Cover button to a voice terminal, all calls for the covered voice
terminal come in at the covering voice terminal. A Cover button is initially programmed
not to ring; however you can program the line for immediate ring or delayed ring.
The lights next to a Cover button work like the lights next to any line button, so you
can tell when a call is coming in. You cannot use a Cover button to make a call. Before
you can program a Cover button, be sure the voice terminal has permission to cover
other voice terminals by following the procedures in "Assigning Call Coverage Per-
missions," page 25. If you are assigning Cover buttons for the first time, please read
the following information.
A Cover button may be programmed for primary or secondary coverage. Secon-
dary coverage provides a second backup. Suppose, for example, that you assign
Jim primary coverage with immediate ring for Susan's voice terminal (see the
diagram below). Then each time a call rings at
at the same time at Jim's voice terminal. To make certain that Susan's calls are
answered when both Susan and Jim are away from their desks, you assign
secondary coverage with delayed ring for Susan's voice terminal to Richard.
This means that when a call comes in for Susan, it rings three times
simultaneously at Susan's voice terminal and at Jim's voice terminal and then
starts ringing at Richard's voice terminal. Jim's calls won't ring at Richard's voice
terminal, however, unless you assign primary coverage for Jim's calls to Richard.
With this system, up to five people can have Cover buttons for a single voice
terminal.
PRIMARY
Assign Primary coverage to someone who must screen someone else's calls,
but does not share all lines with that person. A secretary who answers a
manager's calls, for example, would be assigned primary coverage of the
manager's voice terminal. You may program a primary Cover button for either
immediate or delayed ringing, depending upon the situation and personal
preferences.
Susan's voice terminal it rings
AND
SECONDARY COVERAGE
.