Remote Login - Altigen AltiServ User Manual

To perform a normal login at your station:
Press ##, followed by your password.
To login from another station or as a virtual extension:
Press ###, followed by your extension number, followed by your
password.

Remote Login

For remote login from outside the office:
Dial your company phone number and during the Auto Attendant/IVR
greeting, press #, followed by your extension number, followed by
your password.
For standard remote login:
The Auto Attendant/IVR must be configured. If Auto Attendant/IVR
is not used in your office, someone in the office (such as the operator)
must transfer you into the AltiGen Voice Mail System.
There are two ways to transfer users into AltiGen Voice Mail System:
• Normally, anyone in the office is able to send an outside user into
AltiGen Voice Mail System by pressing FLASH #40 while
connected to the user.
• If FLASH is disabled
System by pressing * during the voice mail greeting of any
extension. If you're calling your own extension, you then enter your
password. If you're calling someone else's extension, press # to
enter your extension and then your password. Please see "Transfer
to AltiGen Voice Mail System Feature" on page 27.
New Voice Mail Message Indicator for Remote Login
Before remote login, if the user wants to check for new messages in his
voice mail box, he can call his extension and listen to the ring. If there are
new messages in the voice mail box, the user will hear two short rings as
the extension is ringing. If there are no new messages, the user will hear one
long ring.
1
FLASH may be disabled if the operator or user is using any TAPI third party
application that does not support it.
26 AltiServ User Guide
1
, you can also login to AltiGen Voice Mail