IBM 622138U - IntelliStation Z - Pro 6221 User Manual page 7

Monitor problems . . . . . . . . . . . . . . . . . . . . . . . 81
Option problems . . . . . . . . . . . . . . . . . . . . . . . 82
Parallel port problems . . . . . . . . . . . . . . . . . . . . . 83
Power problems . . . . . . . . . . . . . . . . . . . . . . . 83
Printer problems . . . . . . . . . . . . . . . . . . . . . . . 84
Serial port problems . . . . . . . . . . . . . . . . . . . . . . 84
Software problems
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . . 85
System-board error LEDs . . . . . . . . . . . . . . . . . . . . 85
Software error messages . . . . . . . . . . . . . . . . . . . . 85
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . 86
Recovering your operating system and preinstalled software . . . . . . . . 86
Recovering the operating system . . . . . . . . . . . . . . . . . 86
Recovering or installing device drivers . . . . . . . . . . . . . . . 87
Using the emergency recovery-repair diskette
Using an IBM Enhanced Diagnostics diskette. . . . . . . . . . . . . . 87
Recovering from a POST/BIOS update failure . . . . . . . . . . . . . 88
Erasing a lost or forgotten password (clearing CMOS) . . . . . . . . . . 89
Replacing the battery
Appendix A. Getting help and technical assistance . . . . . . . . . . 93
Before you call . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using the documentation . . . . . . . . . . . . . . . . . . . . . 93
Getting help and information from the World Wide Web . . . . . . . . . . 93
Software service and support
Hardware service and support . . . . . . . . . . . . . . . . . . . 94
Appendix B. Warranty information . . . . . . . . . . . . . . . . . 95
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . 95
Problem determination . . . . . . . . . . . . . . . . . . . . . 95
Warranty service and support
International Warranty Service . . . . . . . . . . . . . . . . . . 96
Purchasing additional services . . . . . . . . . . . . . . . . . . 97
IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . 98
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . 98
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . 100
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 107
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 107
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 108
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 108
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 109
Federal Communications Commission (FCC) statement . . . . . . . . 109
Industry Canada Class A emission compliance statement . . . . . . . . 109
Australia and New Zealand Class A statement . . . . . . . . . . . . 110
United Kingdom telecommunications safety requirement . . . . . . . . 110
European Union EMC Directive conformance statement . . . . . . . . 110
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 110
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 111
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 111
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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