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Restoring the factory settings
You can restore the factory settings for your printer if you cannot use the printer with your computer.
NOTE:
You can only initialize user-defined settings.
To restore the factory settings:
1. Ensure that the printer is turned off.
2. Open the side cover.
3. While holding down the Continue and Cancel buttons at the same time, turn on the printer.
4. After all the indicators are turned on, release the Continue and Cancel buttons.
5. After the Continue, Error, and Ready/Data indicators go out, close the side cover.
The printer automatically:
Initializes the non-volatile memory (NVM).
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CAUTION:
Never attempt to turn off the printer. The printer will cease to function.
Restarts.
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Prints the Printer Settings and Device Settings pages.
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6. Check if the factory settings are restored by referring to the Printer Settings and Device Settings pages.
back to contents page
ESS NVRAM SIZE and ID Check Failure
On-Board Network Communication Failure
On-Board Network MAC Address Checksum Error
On-Board Network Ethernet BIST Parity RAM R/W Error
On-Board Network Internal Loopback Error
On-Board Network Fatal Error
IOT-ESS Communication Failure
HW Key Error