AT&T EL52309 - DECT 6.0 User Manual
Dect 6.0 cordless telephone answering system with caller id/call waiting
Hide thumbs
Also See for EL52309 - AT&T DECT 6.0:
- Quick start manual (8 pages) ,
- User manual (73 pages) ,
- Quick start manual (8 pages)
Related Manuals for AT&T EL52309 - AT&T DECT 6.0
Summary of Contents for AT&T EL52309 - AT&T DECT 6.0
- Page 1 User’s manual EL52209/EL52259/ EL52309/EL52409 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
- Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 58-59 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T www.telephones.att.com product.
-
Page 3: Parts Checklist
Parts checklist Save your sales receipt and original packaging in the event warranty service is necessary. Your telephone package contains the following items: Quick start guide User’s manual EL52209/EL52259/ EL52209/EL52259/ EL52309/EL52409 EL52309/EL52409 DECT 6.0 cordless telephone/ DECT 6.0 cordless telephone/ answering system with answering system with caller ID/call waiting... -
Page 4: Table Of Contents
User’s manual EL52209/EL52259/ EL52309/EL52409 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Ending a call ........19 Quick reference guide - handset..1 Auto off ..........19 Quick reference guide - telephone Handset operation ........20 base .............. - Page 5 Information about caller ID with Appendix C call waiting........... 31 Troubleshooting ........48 Caller ID operation........32 Appendix D Memory match ........32 Maintenance..........57 Missed (new) calls indicator ..32 Appendix E Caller ID history........33 Important safety information .....58 How the caller ID history (call Safety information......58 log) works ..........
-
Page 6: Getting Started
Getting started Quick reference guide - handset CID/VOLUME CHARGE light Press CID to show caller ID information (page 34) when the The charge light is on when the phone is not in use. handset is charging (page 5). Press to scroll down while in DIR/VOLUME menus (page 9). -
Page 7: Quick Reference Guide - Telephone Base
Getting started Quick reference guide - telephone base VOICEMAIL indicator IN USE indicator Flashes when you have new voicemail. On when the handset is Voicemail service is in use or when the offered by your local answering system is telephone company, and answering an incoming is different from call. -
Page 8: Installation
Getting started Installation See pages 5-6 You must install and charge the for easy STOP! handset battery before using the instructions. cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 7). -
Page 9: Telephone Base & Charger Installation
Getting started Telephone base & charger installation Install the telephone as shown below. The telephone base is ready for table use. If you want to change to wall mounting, see page 7 for details. 5. Plug the other end of the telephone If you have DSL high speed Internet service, a DSL filter line cord into a... -
Page 10: Battery Installation & Charging
Getting started Battery installation & charging Install the battery as shown on the next page. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. - Page 11 Getting started Battery installation & charging CHARGE light Step 2 Step 1 Step 3 Align the cover flat Plug the battery connector Charge the handset by against the battery securely into the socket placing it face up in the compartment, then inside the handset battery telephone base or slide it upwards...
-
Page 12: Wall Installation
Getting started Wall installation Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. -
Page 13: Wall To Tabletop Installation
Getting started Wall installation Wall to tabletop installation 1. Remove the wall mount bracket from the wall. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Lift the telephone base up to detach it from the plastic wall mount bracket. -
Page 14: Handset Settings
Handset settings Telephone settings Menu settings Use the menus to change the telephone’s settings. 1. Press MENU/ in idle mode (when the phone is SELECT ?BOT/!TZTUFN not in use) to enter the main menu. EJSFDUPSZ 2. Use CID or DIR to scroll to the feature to be changed. -
Page 15: Ringer Tone
Handset settings Telephone settings Ringer tone This feature allows you to choose one of 10 ringer tones. ?SJOHFS!UPOF LFZ!UPOF 1. Press MENU/ in idle mode to enter the main SELECT menu. 2. Use CID or DIR to scroll to RINGER TONE, then press /SELECT. -
Page 16: Set Date/Time
Handset settings Telephone settings Set date/time The answering system announces the date and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 17: Voicemail (Visual Message Waiting) Indicator
Handset settings Telephone settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your local telephone company, this feature provides a visual IBOETFU!2 OFX!WPJDFNBJM indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen. -
Page 18: Home Area Code
Handset settings Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. -
Page 19: Answering System Settings
Handset settings Answering system settings Use the answering system menu to turn the answering system on or off, record your announcement (greeting), change the number of rings, remote access code and message alert tone. 1. When the handset is in idle mode, press MENU/ to enter the main SELECT menu. -
Page 20: Announcement
Handset settings Answering system settings Announcement Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement. -
Page 21: Number Of Rings
Handset settings Answering system settings To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ to enter the main SELECT menu. 2. Press /SELECT again. MENU 3. Press CID or DIR to scroll to >ANS SYS SETUP, then press /SELECT. -
Page 22: Remote Access Code
Handset settings Answering system settings Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code: 1. -
Page 23: Message Alert Tone
Handset settings Answering system settings Message alert tone When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1. -
Page 24: Telephone Operation
Telephone operation Making, answering, and ending calls Making a call To make a call, press PHONE/ SPEAKER, then enter the telephone FLASH number. Elapsed time The screen displays the elapsed time as you talk (in hours, minutes and seconds). QIPOF!!!1;11;41 NOTE: Pressing /FLASH to access services from PHONE... -
Page 25: Handset Operation
Telephone operation Handset operation Speakerphone information During a call, press SPEAKER to switch between hands-free speakerphone and normal handset use. Press OFF/ to hang up. CLEAR Elapsed time NOTE: If you use the speakerphone during LOW BATTERY TQFBLFS!1;11;41 mode, the handset is not lit except for the SPEAKER button. -
Page 26: Options While On Calls
Telephone operation Options while on calls Volume control While on a call, press VOLUME/ to decrease or press VOLUME/ increase the listening volume. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you hear two beeps. -
Page 27: Chain Dialing
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID history or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list. -
Page 28: Multiple Handset Use Handset Locator
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: Press HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds. -
Page 29: Intercom
Multiple handset use Multiple handset use Intercom Use the intercom feature for conversation between handsets. 1. Press INT on your handset when not in use. DBMMJOH PUIFS!IBOETFU • If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET. •... -
Page 30: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an external call from one handset to another. USBOTGFS!UP; 1. During a call, press INT. • If you have a two-handset system, the outside call is put on hold, your handset screen shows CALLING OTHER HANDSET. -
Page 31: Directory
Directory About the directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one SPCFSU!CSPXO handset apply to all. 999.994.3556 NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME. -
Page 32: Create Directory Entries
Directory Create directory entries To create a new directory entry 1. Press MENU/ in idle mode to enter the main SELECT menu. ?EJSFDUPSZ 2. Press CID or DIR to scroll to >DIRECTORY, then DBMM!MPH press /SELECT. MENU 3. Press CID or DIR to highlight >STORE. - Page 33 Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 FOUFS!OBNF characters). Each time you press a key, the character Spcfsu!Cspxo` on that key appears. Additional key presses produce other characters on that key.
-
Page 34: Review Directory
Directory Review directory To review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ when in idle mode, then press CID or DIR... -
Page 35: To Dial, Delete Or Edit Entries
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be shown on the handset. Use the directory review or search (page 29) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH SPEAKER. -
Page 36: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring. -
Page 37: Caller Id Operation
Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. -
Page 38: Caller Id History
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for DISJT!TNJUI new calls. -
Page 39: To Review The Caller Id History
Caller ID Caller ID history To review the caller ID history 1. When a handset is in idle mode, press CID to review the caller ID history in reverse chronological order IBOETFU!2 starting with the most recent call. 7!NJTTFE!DBMMT! -OR- 6;48 9017 You can also review the caller ID history by pressing... -
Page 40: Dial A Call Log Entry
Caller ID Caller ID history Dial a call log entry 1. When in the call log, press CID or DIR to browse. 2. Press PHONE/ SPEAKER to dial the entry. FLASH Delete entries • Press /DELETE to delete the shown entry from the caller ID history. MUTE •... -
Page 41: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen Reason message QSJWBUF! The caller prefers not to show the phone number. OVNCFS QSJWBUF! The caller prefers not to show the name. OBNF QSJWBUF! The caller prefers not to show the phone number and... -
Page 42: Answering System
Answering system About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Most telephone companies offer voicemail service (fees may apply). Your telephone’s answering system and voicemail indication are independent features. Each alerts you to new messages differently. For more information on the voicemail indicators, see page 12. -
Page 43: New Message Indication
Answering system About the answering system New message indication The message window on the telephone base flashes shows on the handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages. -
Page 44: Message Playback
Answering system Message playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time it was received. -
Page 45: Options During Playback
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press VOLUME button to adjust the message playback volume. •... -
Page 46: Recording & Playing Memos
Answering system Recording & playing memos Memos are messages you record at a handset. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. -
Page 47: Base Message Counter Displays
Answering system Base message counter displays The base message counter displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. Telephone base ringer level while adjusting. 2.:: Total number of old messages and memos. Current message number during old message playback. -
Page 48: Remote Access
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 17 to change it). - Page 49 Answering system NOTES: 1. If you do not enter a valid remote access code, the system answers the call automatically. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.
-
Page 50: Alert Tones And Lights
Appendix A Alert tones and lights Handset screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. SPEAKERPHONE - the speakerphone is in use. Ringer off - the handset ringer is turned off. ANS ON NEW VOICEMAIL - new voicemail received from the local MSG#... -
Page 51: Handset Display Screen Messages
Appendix B Handset display screen messages Screen display messages BMSFBEZ!TBWFE The telephone number you have entered is already stored in the directory. DBMM!MPH!FNQUZ You are accessing an empty caller ID history. DBMM!USBOTGFSFE An outside call from one handset is transferred to another handset. - Page 52 Appendix B OP!MJOF There is no telephone line connected. OP!TJHOBM-!DBMM! The handset is out of range while on a call. FOEFE OPU!BWBJMBCMF Someone else is already using the directory or caller ID history. BU!UIJT!UJNF PUIFS!IBOETFU! The other handset is calling. JT!DBMMJOH! (For system with two handsets)
-
Page 53: Appendix C Troubleshooting
Appendix C Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My phone doesn’t • Make sure the power cord is securely plugged in. work at all. - Page 54 Appendix C Troubleshooting • First try all the suggestions above. I cannot dial out. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
- Page 55 Appendix C Troubleshooting • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products can cause interference with your cordless phone.
- Page 56 Appendix C Troubleshooting • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location.
- Page 57 Appendix C Troubleshooting My cordless • Make sure that the ringer is not turned off. Refer to Ringer volume on page 9 in this user’s manual. handset does not ring when I • Make sure the telephone line cord is plugged securely receive a call.
- Page 58 Appendix C Troubleshooting My calls cut in • Other electronic products can cause interference with your cordless phone. Try installing your phone as far and out while I’m away as possible from electronic devices such as using my cordless wireless routers, or other cordless telephones. handset.
- Page 59 Appendix C Troubleshooting My caller ID isn’t • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for working. this feature to work on your phone. • Your caller must be calling from an area that supports caller ID.
- Page 60 Appendix C Troubleshooting System does not • Make sure that the answering system is on (page 14 or 37). answer after correct number of • If toll saver is activated, the number of rings changes to two when you have new messages rings.
- Page 61 Appendix C Troubleshooting Common cure If the telephone does not seem to be responding for electronic normally, try putting the cordless handset in the equipment. telephone base or charger. If it does not seem to respond, do the following (in the order listed): •...
-
Page 62: Appendix D Maintenance
Appendix D Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 63: Important Safety Information
Appendix E Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... -
Page 64: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix E Important safety information • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. -
Page 65: Fcc Part 68 And Acta
Appendix F FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. -
Page 66: Fcc Part 15
Appendix G FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 67: Appendix H Limited Warranty
Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . - Page 68 Appendix H Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111...
-
Page 69: Technical Specifications
Appendix I Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C 96 — 130 Vrms Telephone base voltage (AC voltage, 60Hz) 6VDC @400mA Telephone base voltage (AC adapter output) Handset voltage 2.4 —... -
Page 70: Index
Index AC adapter, 4 Elapsed time, 19 Alert tone, 18 Ending calls, 19 Answering calls, 19 Answering system, Flash (switchhook flash), 21 Answer on/off - base, 37 Answer on/off - handset, 14 Operation, 37-44 Handset locator, 23 Settings, 14-18 Handset ringer tone, 10 Auto off, 19 Handset settings, 9-18 Handset voicemail indicator, 12... - Page 71 handset ringer, 9 listening ringer, 21 Names, enter into directory, 28 search for, 29 Wall-mount installation, 7 Number of rings, 16 Warranty, 62-63 On-hook dialing, 19 Outgoing announcement, 16 Paging tone, 23 Phonebook, see Directory, 26 Power adaptor, 4 Pre-dialing, 19 Quick reference guide, 1-2 Receiving calls, 19 Recharging, 6...
-
Page 72: Remote Access Wallet Card
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command Play all messages..... - Page 73 www.telephones.att.com © 2009 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 3 AT&T 03/09.