AT&T EL52103 User Manual
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AT&T EL52103 User Manual

Dect 6.0 cordless telephone/ answering system with caller id/call waiting
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User's manual
EL52103/EL52113/EL52203/
EL52213/EL52253/EL52303/
EL52313/EL52353/EL52403/
EL52503
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
TONE
TONE

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Summary of Contents for AT&T EL52103

  • Page 1 User’s manual EL52103/EL52113/EL52203/ EL52213/EL52253/EL52303/ EL52313/EL52353/EL52403/ EL52503 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting TONE TONE...
  • Page 2 You can also visit our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial Model number: EL52103/EL52113 (one-handset system) EL52203/EL52213/EL52253 (two-handset system) EL52303/EL52313/EL52353 (three-handset system) EL52403 (four-handset system) EL52503 (five-handset system) Type: DECT 6.0 cordless telephone/answering system with...

  • Page 3: Parts Checklist

    Quick start guide Telephone base Power adapter for telephone base TONE Cordless handset Charger for cordless handset Wall mount bracket (1 for EL52103/EL52113) with power adapter installed (2 for EL52203/ (1 for EL52203/ EL52213/EL52253) EL52213/EL52253) (3 for EL52303/ (2 for EL52303/...

  • Page 4: Table Of Contents

    User’s manual EL52103/EL52113/EL52203/ EL52213/EL52253/EL52303/ EL52313/EL52353/EL52403/ EL52503 DECT 6.0 cordless telephone/ TONE TONE answering system with caller ID/call waiting Table of contents Getting started Telephone operation Installation ................1 Making, answering and ending calls....20 Quick reference guide - handset ......2 Making a call ............20 Quick reference guide - telephone base ...
  • Page 5 Directory Answering system Directory overview ............30 Answering system settings ........48 Shared directory ...........30 Announcement ............48 Directory memory capacity ......30 Answer on/off ............50 Exiting the directory ...........30 Call screening ............51 Create directory entries ...........31 Number of rings ............52 Create a new directory entry ......31 Remote access code...........53 Add a predialed telephone number to Message alert tone..........54...
  • Page 6 Maintenance..............83 Important safety information ........84 Safety information ..........84 Precautions for users of implanted cardiac pacemakers ..........86 Pacemaker patients ..........86 ECO mode ..............86 Especially about telephone answering systems ..............86 FCC Part 68 and ACTA..........87 FCC Part 15 ..............88 Limited warranty ............89 Technical specifications ...........92 DECT 6.0 digital technology ......92 Telephone operating range ......92...

  • Page 7: Getting Started

    Getting started Installation You must install and charge See pages 7 and 8 for the battery before using the easy instructions. cordless handset. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 9-10).

  • Page 8: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. DIR/volUmE • Press to scroll up while in menus (page 12). • Press to increase the listening volume (pages 24 and 61).
  • Page 9 Getting started Quick reference guide - handset CID/volUmE • Press to scroll down while in menus. • Press to decrease the listening volume (pages 24 and 61). • Press to show the caller ID log when the handset is not in use (page 43). •...

  • Page 10: Main Menu

    Getting started Quick reference guide - handset mAIn mEnU Play messages (page 60) Answering sys (page 48) Play messages Directory (page 30) Caller ID log (page 43) Ringers (page 13) Set date/time (page 16) Settings (page 12) Web address (page 27) Using menus Press mEnU/SElECT to enter the main menu.

  • Page 11: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base /REPEAT • Press to repeat a message (page 61). • Press twice to play the previous message (page 61). message window Displays the number of messages or other answering system information. x/DElETE •...

  • Page 12: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.

  • Page 13: Battery Installation And Charging

    Getting started Battery installation and charging Battery installation Install the battery as shown below. Plug the battery Align the cover flat Insert the supplied connector securely battery with the label against the battery THIS SIDE UP facing into the socket inside compartment, then the handset battery up as indicated.

  • Page 14: Battery Charging

    Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.

  • Page 15: Wall Mount Installation

    Getting started Wall mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 16 Getting started Wall mount installation Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. Align the holes on the wall mount bracket with the standard wall plate and slide the wall mount bracket down until it locks securely.

  • Page 17: Wall Mount To Tabletop Installation

    Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from wall mount installation to tabletop installation, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to detach it from the wall mount bracket.

  • Page 18: Telephone Settings

    Telephone settings Menu overview Use the menu to change the telephone settings. Press mEnU/ in idle mode (when handset is not in use) to enter the SElECT main menu. Press to scroll through menu items. Press /SElECT to select or save the indicated item. mEnU -oR- Press...

  • Page 19: Handset Settings

    Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn and Ringer off the ringer off. When the ringer is off, Ringer volume appears on the handset screen. Press mEnU/ in idle mode to enter the main menu. SElECT Press to scroll to Ringers, then press...

  • Page 20: Lcd Language

    Telephone settings Handset settings lCD language You can select the language used for all screen displays. LCD language Press mEnU/ in the idle mode to enter the SElECT main menu. to scroll to Settings, then press Press /SElECT. mEnU Press /SElECT to select lCD language.

  • Page 21: Clear Voicemail Indication

    Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is a new voicemail message but there is none. This may occur, for example, when you have accessed your voicemail while away from home. This feature only turns off the displayed new voicemail message and icon;...

  • Page 22: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day of the week and time of each message received prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 41).

  • Page 23: Home Area Code

    Telephone settings Handset settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID log only displays the 7 digits of the telephone number.

  • Page 24: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.

  • Page 25: Telephone Base Ringer Volume

    Telephone settings Telephone base ringer volume When the telephone base is not in use, press / /-volUmE+ on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume.

  • Page 26: Telephone Operation

    Telephone operation Making, answering and ending calls making a call To make a call: The screen displays the elapsed time as you • Press PHonE/ /SPEAKER, then enter FlASH talk (in hours, minutes and the telephone number. seconds). on-hook dialing (predialing): Use the dialing keys to enter the telephone number PHONE 0:01:30...

  • Page 27: Answering A Call

    Telephone operation Making, answering and ending calls Answering a call Press any dialing key (0-9, or #) or PHonE/ FlASH -oR- /SPEAKER to answer using the speakerphone. Press Handset speakerphone /SPEAKER to switch between During a call, press Speaker 0:01:30 speakerphone and normal handset use.

  • Page 28: Redial

    Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. view numbers in the redial list Press REDIAl/ in idle mode. PAUSE Press or REDIAl/ repeatedly to PAUSE scroll through the 10 most recently called numbers (up to 30 digits each).

  • Page 29: Copy A Number From The Redial List To The Directory

    Telephone operation Redial Copy a number from the redial list to the directory Press REDIAl/ PAUSE Press to scroll to the number you want to Enter number save into the directory. Press /SElECT twice. The mEnU 888-722-7702_ screen shows Enter number. •...

  • Page 30: Options While On Calls

    Telephone operation Options while on calls volume control While on a call, press /volUmE to increase or /volUmE to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear 2 beeps. note: The handset volume setting and speakerphone volume setting are independent.

  • Page 31: Temporary Tone Dialing

    Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, you can temporarily switch from pulse-tone dialing to touch-tone dialing during a call. TONE TONE During a call, press TonE . Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.

  • Page 32: Join A Call In Progress

    Telephone operation Options while on calls To access the redial list while on a call: Redial #6/10 Press REDIAl/ . The screen shows the number most PAUSE 888-722-7702 recently called. To view up to 10 recently called numbers, press or REDIAl/ repeatedly to scroll to PAUSE the desired number.

  • Page 33: Handset Locator

    Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: • Press /HAnDSET loCAToR on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: •...

  • Page 34: Intercom

    Telephone operation Intercom make and answer an intercom call Use the intercom feature for conversations between handsets. This feature is only available if you have at least two system handsets. Press InT on your handset when not in use. Intercom to •...

  • Page 35: Call Transfer Using Intercom

    Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to Phone 0:01:30 another system handset. During a call, press InT. • If you have 2 handsets, the outside call is put on 10:30 11/20 hold and your originating handset screen shows Calling HS x.

  • Page 36: Directory Overview

    Directory Directory overview Shared directory The directory is stored in the telephone base, and is Charlie Johnson shared by all handsets. Changes made to the directory on 888-883-2445 any one handset apply to all. note: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows not available.

  • Page 37: Create Directory Entries

    Directory Create directory entries Create a new directory entry Press mEnU/ in idle mode. SElECT to scroll to Directory, then press /SElECT. Press mEnU Press /SElECT to choose Add contact. mEnU Enter the telephone number when prompted. • Use the dialing keys to enter a number (up to 30 digits). Enter number –...
  • Page 38 Directory Create directory entries Character chart: Dialing Characters by number of key press ‘ & space /SElECT to store your new directory entry. The handset shows Press mEnU Saved and a confirmation tone sounds. note: The screen shows number repeated if the number is already in the directory. You cannot save the same number more than once.

  • Page 39: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries Add a predialed telephone number to the directory While the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits). 888-722-7702 • Press and hold /PAUSE to insert a 3-second REDIAl dialing pause (a P appears).

  • Page 40: Review The Directory

    Directory Review the directory Review directory entries Press DIR when in idle mode. The screen shows a Charlie Johnson summary briefly then the first entry in the directory. 888-883-2445 Directory empty appears if there are no directory entries. Press to browse through the directory. Entries appear alphabetically by the first letter in the Christine Smith name.

  • Page 41: Search By Name

    Directory Review the directory Search by name Press DIR when the handset is in idle mode. Charlie Johnson When an entry appears, use the dialing keys (0-9) to 888-883-2445 start a name search (alphabetical search). The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory that begins with that letter.

  • Page 42: Dial, Delete And Edit A Directory Entry

    Directory Dial, delete and edit a directory entry You can dial, delete or edit a displayed directory entry. Robert Brown See Review directory entries on page 34 or Search by 888-360-4121 name on page 35 to show an entry from the directory. Dial a directory number PHonE/ While reviewing a directory entry, press...
  • Page 43 Directory Dial, delete and edit a directory entry /SElECT to save the number. The screen shows Edit name 3. Press mEnU with the current name of the entry. 4. Edit the characters. • Press 0 to add a space. • Press to move the cursor to the left or right.

  • Page 44: Speed Dial

    Directory Speed dial The telephone system has nine speed dial locations (2-9, 0) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries.

  • Page 45: Reassign A Speed Dial Number

    Directory Speed dial Reassign a speed dial number Press mEnU/ when the handset is in idle mode. SElECT to scroll to Directory, then press /SElECT. Press mEnU Press to scroll to Speed dial, then press /SElECT. mEnU Press , or the dialing key (2-9, 0) corresponding to the location you wish to reassign.

  • Page 46: Make A Call Using Speed Dial

    Directory Speed dial make a call using speed dial When in idle mode, press and hold the dialing key (0 or 2-9) corresponding to the assigned speed dial number you wish to call. -oR- 1. Press mEnU when the handset is in idle mode. /SElECT 2.

  • Page 47: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

  • Page 48: Caller Id Log

    Caller ID Caller ID log How caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order.

  • Page 49: Caller Id Operation

    Caller ID Caller ID operation missed (new) calls indicator When you have calls that have not been reviewed, all 16 missed calls handset screens show missed calls when in idle mode. All entries that have not been reviewed are counted as missed (new) calls.

  • Page 50: View Dialing Options

    Caller ID Caller ID operation view dialing options Although the caller ID log entries received typically have 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus area code plus the seven digits. You can follow the steps below to change the number of digits that you dial in the caller ID log.

  • Page 51: Dial A Caller Id Log Entry

    Caller ID Caller ID operation Dial a caller ID log entry While reviewing the caller ID log entry, press to browse through the caller ID log. Press PHonE/ /SPEAKER to dial the displayed entry. FlASH Delete caller ID log entries To delete a caller ID log entry: While reviewing the caller ID log, press to browse through...

  • Page 52: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory While reviewing the caller ID log, press to browse through the caller ID log. Press /SElECT. The screen shows Edit number. mEnU Use the dialing keys to modify the telephone number (up to 30 digits). •...

  • Page 53: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: Reason Screen message PRIvATE nAmE The caller prefers not to show the name. PRIvATE nUmBER The caller prefers not to show the telephone number. PRIvATE CAllER The caller prefers not to show the name and telephone number.

  • Page 54: Answering System

    Answering system Answering system settings Use the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement, call screening, number of rings, remote access code and the message alert tone. Announcement The announcement is the greeting callers hear when calls are answered by the answering system.
  • Page 55 Answering system Answering system settings To record a new announcement: Press mEnU/ in idle mode. SElECT Recording... Stop Press to scroll to Answering sys, /SElECT. then press mEnU Press /SElECT to select Announcement. The mEnU system announces, “To play, press 2. To record, press 7.” Press 7.

  • Page 56: Answer On/Off

    Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. If the answering system is on, the AnS on icon displays on the handset screen and the /AnS on/oFF light on the telephone base is on.

  • Page 57: Call Screening

    Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded. However, whether the call screening is on or off, the incoming messages can always be played through the handset.

  • Page 58: Number Of Rings

    Answering system Answering system settings number of rings You can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. You can also select Toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after three rings.

  • Page 59: Remote Access Code

    Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone telephone, you need to enter a 2-digit number (00-99). Unless you change it, the remote access code is 19. To change the remote access code: Press mEnU/ in idle mode to enter the SElECT...

  • Page 60: Message Alert Tone

    Answering system Answering system settings message alert tone When the message alert tone is on, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to oFF. To change the setting: Press mEnU/ in idle mode to enter the...

  • Page 61: Recording Time

    Answering system Answering system settings Recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. To change the setting: Press mEnU/ in idle mode to enter the SElECT Recording time main menu.

  • Page 62: Answering System Overview

    Answering system Answering system overview Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.

  • Page 63: Message Capacity

    Answering system Answering system overview message capacity The answering system can record up to 99 messages, depending on the length of each message. The maximum recording time (including message, announcement and memo) is 14 minutes and the recording time for individual messages can be set to 3 minutes, 2 minutes or 1 minute (page 55).

  • Page 64: Call Screening

    Answering system Answering system overview Call screening Call screening at the base: If the answering system and call screening are on, the announcement and the incoming message can be broadcast at the telephone base when a call arrives. You can turn call screening on or off using the handset (see Call screening on page 51).

  • Page 65: Call Intercept

    Answering system Answering system overview Call intercept While call screening, you can stop the recording and speak to the caller. PHonE/ /SPEAKER • If the call is screened at the base, press FlASH on the handset to stop recording and speak to the caller. PHonE/ •...

  • Page 66: Message Playback

    Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,”...

  • Page 67: Options During Playback

    Answering system Message playback options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press / /-volUmE+ to adjust the message playback volume (1-8). Press /REPEAT to repeat the playing message.

  • Page 68: Delete All Old Messages

    Answering system Message playback Delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New messages cannot be deleted until you have listened to them. To delete all old messages on the telephone base: Press x/DElETE on the telephone base when the answering system is not in use.

  • Page 69: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo Press mEnU/ when in idle mode to enter the SElECT Recording...

  • Page 70: Message Window Displays

    Answering system Message window displays The message window on the telephone base displays the total number of messages. See the table below for other message window displays. There are no messages in the answering system. After a power failure, the number in the message window flashes to indicate that the date and time need to be set.

  • Page 71: Remote Access

    Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. Remotely access the answering system Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the 2-digit remote access code (19, by default;...
  • Page 72 Answering system Remote access Hang up to end the call and save all messages. Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. notes: • If you do not enter a valid remote access code, the system answers the call automatically. •...

  • Page 73: Appendix

    You can purchase additional handset AT&T El50003 or AT&T El50013 to expand your telephone system. El50003 (silver) is for use with El52103/El52203/El52253/El52303/El52353/El52403/El52503. El50013 (champagne) is for use with El52113/El52213/El52313. Additional handsets are assigned numbers in the sequential order they are registered (up to HAnDSET 5).

  • Page 74: Deregistering Handsets

    Appendix Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually. To make deregistration easier, read all of the instructions below before you begin.

  • Page 75: Screen Icons, Indicator Lights And Alert

    Appendix Screen icons, indicator lights and alert tones Screen icons The battery icon flashes when the battery is low and needs charging. HANDSET 1 (flashing) The battery icon animates when the battery is charging. ANS ON (animated display) mSG # 10:30 10/16 The battery icon becomes solid when the...

  • Page 76: Telephone Base Indicator Lights

    Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights AnS on/oFF light On when the built-in answering system is on. In USE light • On when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely.

  • Page 77: Handset Display Screen Messages

    Appendix Handset display screen messages Call log empty You are accessing an empty caller ID log. Calling HS x (For models with two or The handset is calling another handset (for intercom calls). more handsets only) Directory empty There are no directory entries. The directory is full.
  • Page 78 Appendix Handset display screen messages The telephone number you have entered is already stored in number repeated the directory. out of range or The handset has lost communication with the telephone base. no pwr at base outside call You switch to an external call during an intercom call. Paging The telephone base is paging all handsets.

  • Page 79: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit www.telephones.att.com 1 (800) 222-3111 our website at , or call 1 (866) 288-4268 In Canada, dial my telephone doesn’t work at all.
  • Page 80 Appendix Troubleshooting I cannot dial out. First try all the suggestions in the item I cannot get a dial tone above. • • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
  • Page 81 Appendix Troubleshooting out of range or no pwr at base appears on my cordless handset. • Ensure that the telephone base is powered on. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. •...
  • Page 82 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6).
  • Page 83 Appendix Troubleshooting I hear other calls while using my telephone. • Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).
  • Page 84 Appendix Troubleshooting my cordless handset does not ring when I receive a call. Make sure that the ringer is not turned off. Refer to Ringer volume on • page 13. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack.
  • Page 85 Appendix Troubleshooting my caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. •...
  • Page 86 Appendix Troubleshooting Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set (see message alert tone on page 54). •...
  • Page 87 Appendix Troubleshooting The answering system announces “time and date not set.” You need to reset the date and time (see Set date/time on page 16). • The answering system does not respond to the remote commands. Make sure to enter your remote access code correctly (see Remote access •...
  • Page 88 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.

  • Page 89: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 90: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 91 Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 92: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.

  • Page 93: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.

  • Page 94: Fcc Part 15

    Appendix FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

  • Page 95: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of...
  • Page 96 Appendix Limited warranty What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion;...
  • Page 97 Appendix Limited warranty What must you return with the PRoDUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and Include a “valid proof of purchase”...

  • Page 98: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32ºF — 122ºF 0ºC — 50ºC Telephone base voltage 96 — 130Vrms (AC voltage, 60Hz) Telephone base voltage DC6V @ 400mA (DC adapter output) Handset voltage 2.4VDC — 3.2VDC Charger voltage AC6V @ 300mA (AC adapter output)

  • Page 99: Index

    Index Index Dial mode, 17 Directory, 30–40 Alert tones, 70 Directory storage, 30 Alphabetical search, 35 DSL filter, 1 Announcement, 48 Answer a call, 21 Answer an incoming call during an Elapsed time, 20 intercom call, 28 End a call, 21 Answering mode, 50 Answering system, 48–66 Area code, 17, 41...
  • Page 100 Index Index Maintenance, 83 Tabletop installation, 11 Making a call, 20 Technical specifications, 92 Memo, 63 Temporary ringer silencing, 20 Memory match, 42 Temporary tone dialing, 25 Menu, 12 Troubleshooting, 73-82 Message playback, 60–62 Message window displays, 64 Voicemail, 14 Missed (new) calls indicator, 43 Voice prompts, 57 Mute, 24...

  • Page 101: Remote Access Wallet Card

    Skip the message .........6 Record announcement ......7 Turn system on or off ........0 End remote access call ......8 (or hang up) El52103/El52113/El52203/El52213/El52253/El52303/ El52313/El52353/El52403/El52503 DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to...
  • Page 102 www.telephones.att.com © 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 2 AT&T 02/13.

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