Solving Printer Problems; Self-Troubleshooting With Hp Vision Diagnostics - HP Z200 - Small Form Factor Workstation Maintenance And Service Manual

Table 6-5 Audio problems (continued)
Problem
Noise or no sound comes out of the
speakers or headphones.
Sound occurs intermittently.
Workstation appears to be locked
up while recording audio.

Solving printer problems

Table 6-6 Printer problems
Problem
Printer does not print.
Printer does not turn on.

Self-troubleshooting with HP Vision Diagnostics

Hewlett-Packard Vision Diagnostics is a diagnostic tool that can be used by the end user or technical
support personnel to view information about the hardware configuration of the computer and perform
hardware troubleshooting on HP Desktop and Workstation systems. This diagnostic tool should be used
to help determine hardware failures. Accessible by either CD or USB key, these diagnostics run outside
ENWW
Cause
Processor resources are being
used by other open
applications.
The hard disk might be full.
Cause
Printer is not turned on and
online.
The correct printer driver for
the application is not installed.
If you are on a network, you
might not have made a
connection to the printer.
Printer might have failed.
The cables might not be
connected properly.
Self-troubleshooting with HP Vision Diagnostics 141
Solution
1. If you are using digital speakers that have a stereo
jack and you want the system to autoswitch to digital,
use a stereo-to-mono adapter to engage the auto
sense feature, or use multimedia device properties
to switch the audio signal from analog to digital.
2. If the headphones have a mono jack, use the
multimedia device properties to switch the system to
analog out.
NOTE: If you set digital as the Output Mode, the
internal speaker and external analog speakers no
longer output audio until you switch back to an auto
sense or analog mode.
If you set analog as the Output Mode, external digital
speakers do not function until you change the output
mode back to an auto-sense or digital mode.
Shut down all open processor-intensive applications.
1. Before recording, be sure there is enough free space
on the hard disk.
2. Try recording the audio file in a compressed format.
Solution
Turn the printer on and be sure it is online.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\> [printer port]
Replace printer port with the address of the printer
used. If the printer works, reload the printer driver.
Make the proper network connection to the printer.
Run printer self-test.