Hp Troubleshooting Resources And Tools; Hp Support Assistant; Hp Help And Support Center; E-Support - HP Z200 - Small Form Factor Workstation Maintenance And Service Manual

HP troubleshooting resources and tools

This section provides information on the HP Help and Support Center, E-support, and Helpful Hints for
troubleshooting.

HP Support Assistant

The HP Support Assistant is a customized HP user interface that enhances the Windows Vista and Win
7 Help and Support Center functions. This customized utility allows you to access specific information
about an HP Workstation such as configuration information by clicking Start > Help and Support. The
interface also provides customized help and support links to the HP Web site related to the HP
Workstation.
NOTE: The customized HP Support Assistant is not available on Windows XP Professional x32 or x64
Editions, or on Linux.

HP Help and Support Center

The HP Help and Support Center is a customized HP user interface that enhances the Windows XP
Help and Support Center Help feature. This customized utility allows you to access specific information
about your HP Workstation such as configuration information by clicking Start > Help and Support.
The interface also provides customized help and support links to the HP Web site related to your HP
Workstation.
NOTE: The customized HP Help and Support Center is not available on Windows XP Professional
x64 Edition or on Linux.
NOTE: Currently, HP Help and Support Center does not work on Windows 7 or Windows Vista.

E-support

Online access and support resources include Web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification services.
The following Web sites are also available to you:
● http://www.hp.com—Provides useful product information.
●
http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.
●
http://www.hp.com/go/workstationsupport—Provides technical support information for
workstations.
●
http://www.hp.com/support—Provides a listing of the worldwide technical support phone numbers.
Access the telephone numbers by visiting the Web site, then select your region, and click Contact
HP in the upper-left corner.
●
http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
workstations.
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