Appendix J Troubleshooting Software - HP t100 Maintenance And Service Manual

You are unable to share documents with other users on the MultiPoint Server system.
Cause
Files must be saved in the Public Documents folder in
Windows Explorer to be shared.
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Appendix J Troubleshooting Software

Solution
Make sure that the file is in the Public Documents folder
1. Browse to the location in Windows Explorer where the
file should be saved. For example, if it is a document,
browse to the Documents library.
2. In the Documents library, open the Public Documents
folder to find the document.
3. If it is not in the Public Documents folder, have the
user who created the document open the My
Documents folder at his or her station to see if the
document was saved in that private folder instead. If so,
the user can move the document to the Public
Documents folder so that all users can open or view
the file.
4.
If the file is still not found, look to see whether the file is
located on a USB storage device plugged into the
computer, and then copy it to the Public Documents
folder. If the file is not on the USB storage device, try
using the Windows Search folder to locate the file. For
more information about using the Search folder in
Windows, search for Find a file or folder in
Windows Help and Support.
The Documents library in Windows Explorer is, by default,
includes two folders: My Documents (which is private) and
Public Documents (which is public). The other document
libraries contain similar pairs of private and public folders. All
administrative and standard users of a MultiPoint Server
system should understand how the Windows Explorer location
at which they place documents and other files can affect the
privacy or public access of those files. For more information
about private and public folders, see the Manage Content
topic.
You can also share content using a USB storage device, such
as a USB flash drive or mass storage device (external hard
disk). When you attach a USB storage device, that storage
device will appear as a removable storage device to all users,
standard users and administrative users, across the MultiPoint
Server system. For more information about storage devices,
see the Save and Share Content Using USB Storage Devices
topic.