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8.
Lower the top cover but do not press down to latch it closed yet. This will protect the
drums from excessive exposure to room lighting while you check the remaining
areas for jammed sheets.
9.
Open the rear cover and check for a sheet of paper in the rear path area.
Pull out any sheets found in this area.
If the sheet is low down in this area and difficult to remove, it is probably still gripped
by the fuser. In this case raise the top cover, reach around and press down on the
fuser pressure release lever.
10.
If you are not using the rear exit tray, close it once paper has been removed from
this area.
11.
Remove the Duplex Unit (1) and check for any paper in this area. Remove any paper
and replace the duplex unit..
NOTE
If the paper is not advanced enough to grip, push the cover (2) in the arrow
direction, raise it and remove the paper. Refit duplex unit.
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Troubleshooting > 124
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