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Oki ES 3640e MFP User Manual

Oki multifunction printer user manual
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Summary of Contents for Oki ES 3640e MFP

  • Page 2: Preface

    Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
  • Page 3 Important safety warnings follow. Be sure to read and observe all safety warnings in this User’s Guide. ES3640e MFP User’s Guide Warning > 3...

  • Page 4: Table Of Contents

    Contents Preface ........2 Introduction ......9 Features .
  • Page 5 Turning Off/On ......47 Turning Off ......47 Turning On .
  • Page 6 Cleaning the LED heads....102 Cleaning the paper feed rollers....106 Cleaning the printer unit casing .
  • Page 7 Check Finisher, Staple Jam ....160 Specifications ......165 Printer unit .
  • Page 8 Setting up mailboxes ....199 Setting up machine parameters ... . . 199 Setting up copying parameters.

  • Page 9: Introduction

    Introduction Congratulations on buying an Oki multifunction product (MFP) which can be used for: > local printing > network printing > copying > network scanning The MFP models described in this user’s guide are: > ES3640e MFP > ES3640e MFP GA where GA denotes Graphic Arts capability.

  • Page 10: About This Guide

    About this guide NOTE Images used in this manual may include optional features that your printer does not have installed. Also, they may omit features not essential to the description of a particular function. This manual is your user’s guide (check the web site, my.okidata.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below: >...

  • Page 11: Online Usage

    These are paper documents that are packaged with the consumables and optional accessories. > Online Help: online information accessible from the control panels, printer driver and utility software Online usage This guide is intended to be read on screen using an Adobe Acrobat Reader.

  • Page 12: Printing Pages

    Printing pages The whole manual, individual pages, or sections may be printed. The procedure is: From the toolbar, select [File], then [Print] (or press the Ctrl + P keys). Choose which pages you wish to print: [All pages], (1), for the entire manual. [Current page], (2), for the page at which you are looking.

  • Page 13: Mfp Overview

    MFP Overview Identifying system units Printer unit (with high capacity feeder (HCF)) Scanner stand Scanner unit Finisher unit (optional accessory) ES3640e MFP User’s Guide MFP Overview > 13...

  • Page 14: Opening And Closing The Printer Unit Top Cover

    Opening and closing the printer unit top cover The stand includes hydraulics for moving the scanner shelf up and down. Use extreme caution. NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
  • Page 15 To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover. To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely.
  • Page 16 TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE SCANNER STAND WHEN MOVING THE SCANNER SHELF DOWN. Place one hand firmly on the front handle of the scanner shelf, then press the release handle and carefully lower the scanner shelf, making sure it locks in place.

  • Page 17: Identifying Major Components

    Identifying major components Printer unit The major components of your printer unit are identified in the graphics below. Paper holding arm Top cover (face-down stacker) MP Tray (multi-purpose tray) Tray 1 side cover Paper size label Paper gauge Tray 1 (paper tray) Control panel Top cover handle Face-down stacker...
  • Page 18 Power (on/off) switch Face-up stacker Duplex unit Interface unit ES3640e MFP User’s Guide MFP Overview > 18...
  • Page 19 Network interface connector Parallel interface connector USB interface connector NOTE The three connectors at 17a are for printer unit to scanner unit interconnection. Power connector Ventilation openings Image drum cartridge and toner cartridge (Cyan) ES3640e MFP User’s Guide MFP Overview > 19...
  • Page 20 Image drum cartridge and toner cartridge (Magenta) Image drum cartridge and toner cartridge (Yellow) Image drum cartridge and toner cartridge (Black) Toner cartridge Image drum cartridge Fuser unit LED heads Belt unit ES3640e MFP User’s Guide MFP Overview > 20...
  • Page 21 Drum basket handle Drum basket ES3640e MFP User’s Guide MFP Overview > 21...
  • Page 22 High capacity Feeder (HCF) 3 trays ES3640e MFP User’s Guide MFP Overview > 22...

  • Page 23: Scanner Unit

    Scanner unit The major components of your scanner unit are identified in the graphics below. Front view Automatic document feeder (ADF) front cover ADF paper tray ADF paper support Document cover Control panel Touch screen display ES3640e MFP User’s Guide MFP Overview >...
  • Page 24 Back view ADF paper tray, for multi-page documents ADF cable, to connect the ADF to the main unit Display port, to connect to printer unit Control port, to connect to printer unit ADF port, to connect the ADF cable Data port, to connect to printer unit Power jack, to connect to a power source Power switch, to turn the scanner on/off ES3640e MFP User’s Guide...

  • Page 25: Software Supplied

    20 – 24 lb (75 – 90 g/m²) paper designed for use in copiers and laser printers. Suitable types are: > OKI® Bright White, 32 lb US Bond > HammerMill® Laser Print Radiant, White, 24 lb US Bond >...

  • Page 26: Paper Input And Output Information

    transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage. Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels.

  • Page 27: Trays And Stackers

    Type Size Envelope 4.72 x 9.25 in 3.54 x 8.07 in 9.25 x 4.72 in 9.25 x 4.13 in 9.45 x 13.07 in 8.50 x 10.91 in 4.69 x 7.76 in 8.27 x 11.69 in 12.76 x 9.02 in 9.02 x 6.38 in 8.66 x 4.33 in 8.88 x 3.88 in 9.5 x 4.13 in...
  • Page 28 The multi-purpose tray can feed paper widths as small as 3in (76.2 mm) and lengths up to 47.24 in (1200 mm). For banner printing, recommended sizes are Letter wide, 35.43 in and 47.24 in long and weight 34 lb (128 g/m²). Use the multi-purpose tray for printing on envelopes and transparencies.

  • Page 29: Tray And Stacker Examples

    Tray and stacker examples Loading Trays 1 to 4 Tray 1 is used in the following example. Pull out the tray. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
  • Page 30 > Do not leave space between the paper and the guides and rear stopper. > Do not overfill the paper tray. Capacity depends on the paper type. > Do not load damaged paper. > Do not load paper of different sizes or types at the same time.
  • Page 31 Using the MP Tray Squeeze the handle (1) and open the multi-purpose tray. Fold out the paper support section and swivel out the extension supports (2). Adjust the paper guides (3) to the size of the paper being used. ES3640e MFP User’s Guide MFP Overview >...
  • Page 32 Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. Load the paper. > For single-sided printing on letterhead, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer unit.
  • Page 33 > Do not exceed the paper capacity of approximately 230 sheets, 100 transparencies or 25 envelopes. Maximum stacking depth is 1in. ES3640e MFP User’s Guide MFP Overview > 33...

  • Page 34: Using The Stackers

    Using the stackers Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer unit. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.
  • Page 35 Flip out the paper support (2). Swivel out the paper support extension (3). ES3640e MFP User’s Guide MFP Overview > 35...

  • Page 36: Scanner Unit

    Scanner unit Paper recommendations The ADF can handle up to 50 sheets of 11.8 in x 17 in paper, of weight 16 – 28 lb (60 – 105 g/m²). The glass can handle paper sizes up to 11.8 in x 17 in and the document cover can be left open to accommodate book thickness.
  • Page 37 With the text face up, introduce the document far enough into the ADF to be able to adjust the paper guide (1) to center the document in the ADF. Release the document gently into the ADF. ES3640e MFP User’s Guide MFP Overview >...

  • Page 38: Loading The Document Glass (Flatbed)

    Loading the document glass (flatbed) For documents of size Letter, the following orientation is recommended: > Copy Mode: document face down, top of the document toward the user > Scan to E-Mail, Scan to FTP, Scan to Mailbox, Scan to Hold Queue, Remote Tool: document face down, top of document to left of user Open the document cover to reveal the glass.

  • Page 39: Control Panels

    Control panels Control of your MFP is via two control panels, one located on the printer unit and the other on the scanner unit. The two control panels are complementary to each other and work together as component parts of the overall system. For example, a message on the scanner unit control panel will redirect you to the printer control panel if the situation requires it.

  • Page 40: Buttons And Lights

    Buttons and lights The parts of the control panel are identified and briefly explained below: Shutdown/Restart button Press and hold down for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely. Ready light On: indicates ready to print Flashing: indicates processing print data...

  • Page 41: Display Panel Messages

    Down-arrow button Enters menu mode and enables downward movement through the displayed list of menu items Back button Returns to the previous higher level menu item Enter button Enters menu mode and selects the menu item highlighted in the display panel Online button Switches between online (printer unit ready to receive data) and offline (printer unit not ready to receive data)

  • Page 42: Menu (Functions) Information

    In the Error state, the printer unit has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble. The top two lines of the display panel show the printer unit status. The bottom of the display panel normally shows a bar chart of the toner usage.

  • Page 43: Help Mode

    Help mode When an error has occurred, press the Help button. Information displays that will help you correct the error. Display Panel messages The display panel messages, supplemented by the Help messages where appropriate, are intended to be self- explanatory. More information on typical messages is provided in “Appendix A –...

  • Page 44: Scanner Unit Control Panel

    Press the Enter button to select this Value. (If you are setting a parameter, ensure that an asterisk (*) appears beside the selected parameter Value.) Press the Online button to exit menu mode and return to the ready to print status. Refer to the section entitled “Appendix B –...
  • Page 45 decrement the value of the feature. Pressing the Menu button confirms and sets the new value. Touch screen display Enables you to make selections associated with the copying and scanning functions by touching the screen to press selected buttons. The screen can be tilted up for ease of viewing by pulling on handle (4a) and it locks in position.
  • Page 46 SETUP button Pressing this button selects setup mode for address books or reports, for example. (See setup details” on page 198.) HELP button Pressing this button displays help information on the touch screen. ATTENTION light Flashes when operator attention is required e.g after a paper jam has occurred.

  • Page 47: Getting Started

    Getting started This section provides information to help you get started with using your MFP. Turning Off/On Turning Off Printer unit Press and hold down the Shutdown/Restart button (1) on the control panel to start the shutdown process. Scanner unit ES3640e MFP User’s Guide Getting started >...
  • Page 48 When the scanner unit display shows that shut down has been completed, turn off the scanner unit at the power switch (1). Use the On/Off switch to turn off the printer unit. Please wait as this may take a short time. ES3640e MFP User’s Guide Getting started >...

  • Page 49: Turning On

    Turning On Scanner unit Turn on the scanner unit at the power switch (1). NOTE If the display panel shows that you can either turn off or restart the printer, press Shutdown/Restart to turn on the printer. If the printer is turned off (no power), use the On/Off switch to turn on the printer.

  • Page 50: Checking Current Settings

    Even if you are using your MFP only for printing, please ensure that the scanner unit is turned on. Checking current settings Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer unit is correctly configured.

  • Page 51: Connecting The Parallel Interface

    The printer unit may not work if a USB-compatible device is connected concurrently with other USB-compatible machines. When connecting multiple printer units of the same type, they appear as *****, ***** (2), ***** (3), etc. These numbers depend on the order of connecting or turning on each printer unit.

  • Page 52: Connecting The Usb Interface

    Connecting the USB interface Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD. If you are connecting your printer unit directly to a stand alone computer proceed to the section entitled “Using the Drivers CD”.
  • Page 53 Connect an Ethernet cable between the printer unit and an Ethernet hub. Turn on the printer unit and then the computer. If your printer unit is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for further details on how to configure the network connection before installing the printer drivers.

  • Page 54: Using The Drivers Cd

    Using the Drivers CD For instructions on installing the drivers and other software, refer to the Software Installation booklet. ES3640e MFP User’s Guide Getting started > 54...

  • Page 55: Printing

    Printing For full details of how to use the printer unit and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide. ES3640e MFP User’s Guide Printing > 55...

  • Page 56: Scanner Unit Operating Information

    Scanner unit operating information Access control If your Administrator has enabled access control on your scanner, it will automatically start up in access control mode. You will not be able to use it until you have provided a valid PIN and logged in.

  • Page 57: Logging Out

    Press the Login button (1) and the default Copy Mode screen appears, the scanner unit now being available to use. Logging out When you have finished using the scanner unit, press the Logout button (1) to return to the access control screen. Scanner unit operating information >...

  • Page 58: Status Monitoring

    Status monitoring See also “Appendix C – Scanner Unit Status” on page The Status button (1) changes color depending on the status of the MFP: > Blue: ready status > Orange: warning status > Red: Alarm status Scanner unit operating information > 58 ES3640e MFP User’s Guide 187.

  • Page 59: Using The Help Facility

    For detailed status information, press the Status button to display the status window. Press the Close button to close the status window. Using the Help facility To obtain help, press the HELP button on the scanner unit control panel. Select a topic and then press the Go To button (1). Navigate and read the help information you need.

  • Page 60: Avoiding Incompatibility Situations

    At any time you can press the Maintenance button (1) to show the Dealer’s Information screen for dealer contact information, then press the Close button to return to the Help screen. Press the Close button (2) to leave the Help screen. Avoiding incompatibility situations It is possible to request your MFP to carry out instructions that would involve media incompatibilities e.g.

  • Page 61: Copying

    Copying Documents to be copied are scanned in the scanner unit (document glass or ADF) and copies are automatically printed in the printer unit. Carry out the following steps: Copy Mode is the default function of the MFP. If required, press the COPY button on the scanner unit control panel to show the Copy Mode screen.

  • Page 62: Basic Settings Tab

    Basic Settings tab Feature Copies Original Size Tray Selection Reduce/ Enlarge Options 1-999 Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4, Custom Auto, Tray 1, Tray 2, Tray 3, Tray 4, MPTray Auto, Preset, 25% –...
  • Page 63 Feature Options Lighter/Darker Auto, -5 to +5 by 1 Color Mode Color, B&W Simplex/ 1to1 Sided, 1to2 Sided, Duplex 2to1 Sided, 2to2 Sided, Simplex/ Top/Top, Top/Bottom Duplex (Duplex Layout) NOTE If you specify Auto for Tray Selection, the MFP automatically selects the tray (from Trays 1 to 4) that can supply the most appropriate paper.

  • Page 64: Details Tab

    Details tab Feature Original Type N-up Options Mixed, Text, Photo OFF, 2-Up, 4-Up, 8-Up ES3640e MFP User’s Guide Copying > 64 Description Allows you to specify the type of images on the document. This allows automatic (pre- set) optimization of image quality settings.
  • Page 65 Feature Options Book Copy 1 to 1 Side, Book to 1 side, Book to 2 sides Book Copy Top/Top, Top/Bottom (Duplex Layout) Edge/Center Edge Erase OFF / Top / Bottom / Left / Right Metric: 0-50mm in 1mm increments Inch: 0" – 2.0" in 0.1" increments Center Metric: 0-50mm in...

  • Page 66: Image Quality Tab

    Image Quality tab Feature Sharpness Background Removal Contrast Options -5 to +5 by 1 OFF, 1 to 10 by 1 Auto, -5 to +5 by 1 ES3640e MFP User’s Guide Copying > 66 Description Allows you to enhance the image's outline, letters, lines when printing.
  • Page 67 Feature Color Saturation Resolution Color Presets Options -5 to +5 by 1 Normal, High Quality Normal, Vivid, Warm, Cool ES3640e MFP User’s Guide Copying > 67 Description Allows you to adjust the overall color saturation (neutrally across all colors) of the image. Color Saturation is not available where Color Mode is set to B&W or...

  • Page 68: Finishing Tab

    Finishing tab Feature Staple Punch Face up/down Collate Options OFF / Left Position / Right Position OFF / Left Position / Right Position Face up, Face down Collate, Group ES3640e MFP User’s Guide Copying > 68 Description Allows you to select the staple options (and sub- options) that will be applied to the...

  • Page 69: Scanning

    Scanning Your MFP can carry out the following scanning functions: > E-mail send mode (SCAN TO E-MAIL button) Scan to e-mail: An original document is scanned and the data is sent by e-mail as an attachment. > Network send mode (SCAN TO NETWORK button) Scan to FTP: An original document is scanned and the data is sent to an FTP server.
  • Page 70 Set your document on the scanner unit and press START. These steps are expanded below. Press the SCAN TO E-MAIL button to display the E-mail Send Mode screen at the Address tab Press the To button (1) and enter an e-mail address via one of the following buttons: >...
  • Page 71 Address Book Touch on an e-mail address to select it. Press the Add button (1) to add this address to the list. Repeat (a) and (b) as required to create the address list. Press the OK button (2) to place the list of addresses in the To destination field.
  • Page 72 LDAP Press the User ID button (1) and enter your user ID via the soft keyboard then press the OK button. Press the Password button (2) and enter your password via the soft keyboard then press the OK button. ES3640e MFP User’s Guide Scanning >...
  • Page 73 Press the Next button (3). Press either the User Name (1) or Mail button (2) to enter your search value via the soft keyboard, then press the OK button. Press the Next button (3). ES3640e MFP User’s Guide Scanning > 73...
  • Page 74 Select an address from the list displayed and press the Add button (1) to add this address to your destination list. Repeat (f) as required to create a destination list. Press the Complete button (2) to place the list of addresses in the To destination field.
  • Page 75 Fax Gateway Press the Fax Number button (1), enter a fax number via the soft keyboard, then press the OK button. Press the Recipient Name button (2), enter a recipient name via the soft keyboard, then press the OK button. Press the OK button (3).
  • Page 76 Touch the Message Text tab, press the Edit Message button (1), enter your e-mail message via the soft keyboard and press the OK button. Touch the Attachments tab. ES3640e MFP User’s Guide Scanning > 76...
  • Page 77 Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. Use the following features as required: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) File Format (4) (JPEG, PDF, TIFF) Sides (5) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the...
  • Page 78 Select from the following features as required: Feature Original Size Original Type Exposure Job Build Edge/Center Erase File Compression Level Options Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Mixed, Text, Photo -5 to +5 by 1 OFF / ON OFF / Edge...

  • Page 79: Confirming E-Mail Transmission

    Feature Background Removal Place the document to be scanned on the scanner unit glass or ADF. Press the START button. Confirming e-mail transmission You can check the transmission status of e-mails from: > Job Log screen: Press the Job Log button to display this screen.
  • Page 80 Press the SCAN TO NETWORK button to display the Net- work Send Mode screen. Press the FTP Server button (1) (set by default) and enter an FTP server name via one of the following buttons: > Server List (2) > Soft keyboard (3) ES3640e MFP User’s Guide Scanning >...
  • Page 81 Server List Touch on an FTP server name to select it. Press the OK button (1) to place the name in the FTP Server Name box on the FTP Server tab. ES3640e MFP User’s Guide Scanning > 81...
  • Page 82 Soft Keyboard Use the soft keyboard and respective buttons to enter the following host information: Basic Information tab: Server name (1), Path (2), User Name (3), Password (4) ES3640e MFP User’s Guide Scanning > 82...
  • Page 83 Extensions tab: Port Number (1), Timeout (2), Retries (3), Interval (4) Proxy Information tab: Server Name (1), User Name (2), Password (3), Port Number (4) Press the OK button (5) to enter the data and place the name in the FTP Server Name box on the FTP Server tab.
  • Page 84 Touch the Attachments tab. Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. Use the following features as required: Resolution (2)(150, 200, 300, 400, 600dpi) Color Mode (3)(Color, Grayscale, B/W) File Format (4)(JPEG, PDF, TIFF) Sides (5) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the...
  • Page 85 To access advanced settings, press the Advanced Settings button (6): Select from the following features as required: Feature Options Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Original Type Mixed, Text, Photo Exposure -5 to +5 by 1 Job Build...

  • Page 86: Confirming Ftp Transmission

    Feature Edge/Center Erase File Compression Level Background Removal Place the document to be scanned on the scanner unit glass or ADF. Press the START button. Confirming FTP transmission You can check FTP transmission status from: > Job Log screen: Press the Job Log button to display this screen.

  • Page 87: Remote Scan Mode

    Remote scan mode The main steps in summary are: Press the SCAN TO NETWORK button. Press the Remote Tool button. Set your document on the scanner unit. Press the On Line button. After the document has been scanned under control of the remote PC, the status returns to Off Line automatically.

  • Page 88: Mailbox Send Mode

    status, copying and scanning functions from the Scanner Unit control panel are disabled. Mailbox send mode In the context of this section, dealing with scan to mailbox and scan to hold queue functions, the following table summarizes mailbox and hold queue properties. property Description Quantity...
  • Page 89 Press the START button on the Scanner Unit control panel. These steps are expanded below. Press the SCAN TO MAILBOX button to display the Mail- box Send Mode screen. Press the Mailbox button (1) (set by default). On the Mailbox tab, enter the Mailbox name via one of the following buttons: >...
  • Page 90 Mailbox List Press the Mailbox List button. Touch a mailbox name to select it. Press the OK button (1) to begin to enter the name in the Mailbox Name box on the mailbox tab. To see a list of the files in the selected mailbox, press the File List button (2).
  • Page 91 Direct Search Press the Direct Search button. Use the soft keyboard to enter a mailbox name then press the OK button (1). Use the soft keyboard to enter the associated mailbox password button then press the OK button. ES3640e MFP User’s Guide Scanning >...
  • Page 92 New Mailbox Press the New Mailbox button. Press the Mailbox Name button (1), enter a name for the new mailbox via the soft keyboard then press the OK button. Press the Password button (2), enter a password for the new mailbox via the soft keyboard then press the OK button.
  • Page 93 Touch the Attachments tab. Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. Use the following features as required: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) Sides (4) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the...
  • Page 94 To access advanced settings, press the Advanced Settings button (5): Select from the following features as required: Feature Options Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Original Type Mixed, Text, Photo Exposure -5 to +5 by 1 Job Build...
  • Page 95 Feature Edge/Center Erase File Compression Level Background Removal Place the document to be scanned on the scanner unit glass or ADF. Press the START button. ES3640e MFP User’s Guide Options OFF / Edge Metric: 0-50mm in 1mm increments Inch: 0" – 2.0" in 0.1" increments Center Metric: 0-50mm in...
  • Page 96 Mailbox send mode – scan to Hold Queue The main steps in summary are: Press the SCAN TO MAILBOX button. Press the Hold Queue button. On the Attachments tab, define your attachment properties, using the Advanced setting features as required. Set your document on the scanner unit.
  • Page 97 Touch the Attachments tab. Press the File Name button (1) and enter a name for your scanned file via the soft keyboard then press the OK button. Use the following features as required: Resolution (2) (150, 200, 300, 400, 600dpi) Color Mode (3) (Color, Grayscale, B/W) Sides (4) (Single, Top/Top, Top/Bottom) Allows you to define simplex or duplex and the...
  • Page 98 To access advanced settings, press the Advanced Settings button (5): Select from the following features as required: Feature Options Original Size Auto, 5.5x8.5, 5.5x8.5R, 8.5x11, 8.5x11R, 8.5x13, 8.5x14, 11x17, A5, A5R, A4, A4R, A3, B5, B5R, B4 Original Type Mixed, Text, Photo Exposure -5 to +5 by 1 Job Build...
  • Page 99 Feature Edge/Center Erase File Compression Level Background Removal Place the document to be scanned on the scanner unit glass or ADF. Press the START button. ES3640e MFP User’s Guide Options OFF / Edge Metric: 0-50mm in 1mm increments Inch: 0" – 2.0" in 0.1" increments Center Metric: 0-50mm in...

  • Page 100: Consumables And Maintenance - Printer Unit

    Consumables and maintenance – printer unit This section explains how to replace consumable and maintenance items when due. As a guide, the life expectancy of these items is: > Toner — estimated 15,000 Letter pages at 5% coverage. The printer unit is shipped with sufficient toner for 7,500 Letter pages in the print cartridges.

  • Page 101: Consumable Item Order Information

    Consumable item order information Item Toner, Black Toner, Cyan Toner, Magenta Toner, Yellow Image drum, Black Image drum, Cyan Image drum, Magenta Image drum, Yellow Staples a.Estimated life at 5% coverage (printers ship with 7,500 - page standard toner cartridges). b.Estimated life, 3 pages per job (will vary depending on number of printed pages per job).

  • Page 102: Replacing Consumables/Maintenance Items

    You are advised to follow these instructions carefully. Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer unit’s performance and invalidate your warranty.
  • Page 103 The stand includes hydraulics for moving the scanner shelf up and down. Use extreme caution. NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
  • Page 104 With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). ES3640e MFP User’s Guide Consumables and maintenance –...
  • Page 105 TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE SCANNER STAND WHEN MOVING THE SCANNER SHELF DOWN. Place one hand firmly on the front handle of the scanner shelf, then press the release handle and carefully lower the scanner shelf, making sure it locks in place.

  • Page 106: Cleaning The Paper Feed Rollers

    Cleaning the paper feed rollers Clean the paper feed rollers if paper jams frequently occur. Remove items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer unit off. ES3640e MFP User’s Guide Consumables and maintenance –...
  • Page 107 Open Tray 1 side cover and pull out the paper guide plate (1). Remove Tray 1 completely from the printer unit. ES3640e MFP User’s Guide Consumables and maintenance – printer unit > 107...
  • Page 108 Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. ES3640e MFP User’s Guide Consumables and maintenance – printer unit > 108...
  • Page 109 Return the paper guide plate to its original position and close Tray 1 side cover. Turn on the printer unit. ES3640e MFP User’s Guide Consumables and maintenance – printer unit > 109...

  • Page 110: Cleaning The Printer Unit Casing

    Cleaning the printer unit casing Turn the printer unit off by using the Shutdown/Restart button followed by the On/Off switch. Wipe the printer unit surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer unit surface. Consumables and maintenance –...

  • Page 111: Emptying The Punch Chip Box (Punch Unit Optional Accessory)

    Turn on the printer unit. Emptying the punch chip box (Punch unit optional accessory) When the display panel indicates that the punch chip box is full, empty the box as follows: Operate the Finisher lever and move the Finisher away from the printer unit.
  • Page 112 Pull out the punch chip box, being careful to keep it level so as not to spill any chips. Discard the chips in an appropriate place. Replace the punch chip box carefully into the Finisher. ES3640e MFP User’s Guide Consumables and maintenance – printer unit > 112...
  • Page 113 Check that the punch chip box has been replaced correctly then move the Finisher back into position, being careful not to trap your fingers. ES3640e MFP User’s Guide Consumables and maintenance – printer unit > 113...

  • Page 114: Maintenance - Scanner Unit

    Maintenance – scanner unit Cleaning the ADF From time to time the pad assembly and feed rollers may become contaminated with ink, toner particles or paper dust. In this case the scan module may not feed documents smoothly. If this occurs, follow the cleaning procedure below.
  • Page 115 TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE SCANNER STAND WHEN MOVING THE SCANNER SHELF DOWN. Moisten a cotton swab with isopropyl alcohol (95%). Press down the ADF release button (1) and open the ADF front cover (2).

  • Page 116: Cleaning The Touch Screen Display

    Rotate the rollers forward with your finger and repeat Step 3 until the rollers are clean. Be careful not to snag or damage the springs near the pad (4). Wipe the pad (4) from top to bottom, being careful not to hook the springs.

  • Page 117: Cleaning The Document Glass

    Cleaning the document glass The document glass needs to be cleaned occasionally to ensure optimum image quality and performance. Clean the glass as follows. Open the document cover (1). Moisten a soft, clean cloth with isopropyl alcohol (95%). Gently wipe the document glass (2) and the white sheet (3) on the lower side of the document cover to remove dust or any toner particles.

  • Page 118: Replacing The Snap-In Pad Module

    Replacing the snap-in pad module After scanning approximately 100,000 pages through the ADF, the pad may become worn and you may experience problems with document feeding. In this case, you are recommended to replace the pad module by a new one. Replace the pad module as follows.

  • Page 119: Inserting A New Snap-In Pad Module

    Press both arms of the ADF snap-in pad module inward with your fingers and pull out the ADF snap-in pad module. Inserting a new snap-in pad module Remove the new snap-in pad module from its box. Press both arms of the snap-in pad module (2) inward using two fingers.
  • Page 120 Push the snap-in pad module into the hole until it snaps into place. ES3640e MFP User’s Guide Maintenance – scanner unit - 120...

  • Page 121: Optional Accessories

    Optional accessories This section describes optional accessory equipment for your MFP. The following accessories are available: > Finisher (for stapling or saddle stitching printer output) > Punch unit (to extend Finisher functionality) Accessory order information Item Finisher: 4-tray Finisher Punch Unit: 2-3 hole Installing accessories NOTE...

  • Page 122: Troubleshooting

    Troubleshooting General If the printer unit display panel does not display anything or is still in standby mode 10 minutes after switching on, follow the printer unit shutdown sequence to switch it off. Check all cable connections before restarting the printer unit. If the problem persists, contact your dealer.
  • Page 123 Open cover, paper jam, tttttt side cover Tray 1, or any one of Tray 2 to Tray 4, can appear in place of the tttttt characters in the display panel message. In this example Tray 1 is used, the procedure being similar for all other trays. Squeeze the catch (1) on Tray 1 side cover and open the cover.
  • Page 124 Carefully remove the jammed paper. Put the paper guide back into position and close Tray 1 side cover. ES3640e MFP User’s Guide Troubleshooting - 124...

  • Page 125: Open Cover, Paper Jam, Side Cover

    Open cover, paper jam, side cover If the MP Tray is open, close it so that the side cover (1) is visible. Pull the release lever (2) and pull open the side cover. ES3640e MFP User’s Guide Troubleshooting - 125...
  • Page 126 Carefully remove the jammed paper. Close the side cover. ES3640e MFP User’s Guide Troubleshooting - 126...

  • Page 127: Open Cover, Paper Jam, Top Cover

    Open cover, paper jam, top cover The stand includes hydraulics for moving the scanner shelf up and down. Use extreme caution. NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
  • Page 128 Squeeze the basket handle (2) and raise the drum basket. Carefully remove any paper on the belt. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. ES3640e MFP User’s Guide Troubleshooting - 128...
  • Page 129 The fuser will be hot after printing! Allow the fuser to cool for 10 minutes before removing any jammed paper. Holding the fuser unit (4) by the handle, lift it out of the printer unit and place it on a flat surface. ES3640e MFP User’s Guide Troubleshooting - 129 IMPORTANT!
  • Page 130 Pull up the jam release levers (5) and remove the jammed paper. Carefully replace the fuser unit into the printer unit and turn the lock lever (6) in the direction shown to lock the fuser unit. ES3640e MFP User’s Guide Troubleshooting - 130...
  • Page 131 If paper is jammed near the paper exit, open the face-up stacker (7). Open the side cover (paper exit) (8) and remove the jammed paper. ES3640e MFP User’s Guide Troubleshooting - 131...
  • Page 132 Close the side cover (paper exit) and then the face-up stacker. Return the image drum basket (9) into position and check it is locked. ES3640e MFP User’s Guide Troubleshooting - 132...
  • Page 133 Close the printer unit top cover and ensure it is latched. ES3640e MFP User’s Guide Troubleshooting - 133...
  • Page 134 TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE SCANNER STAND WHEN MOVING THE SCANNER SHELF DOWN. Place one hand firmly on the front handle (1) of the scanner shelf, then carefully press the release handle (2) and carefully lower the scanner shelf, making sure it locks into place.

  • Page 135: Paper Jams - Duplex Unit

    Paper jams – duplex unit Check duplex unit, paper jam If a Finisher unit is attached to your printer unit, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. Operate the duplex cover release button (2) and open the cover.
  • Page 136 Carefully remove any jammed paper then close the cover. Operate the levers (3) and pull out the duplex unit. ES3640e MFP User’s Guide Troubleshooting - 136...
  • Page 137 Holding the front top cover by the grip (4), push it gently inwards and raise it. Remove any jammed paper. ES3640e MFP User’s Guide Troubleshooting - 137...
  • Page 138 In similar manner, check for and clear any paper jammed under the rear top cover. Replace the two top covers. ES3640e MFP User’s Guide Troubleshooting - 138...
  • Page 139 Push the duplex unit back into position. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. ES3640e MFP User’s Guide Troubleshooting - 139...

  • Page 140: Paper Jams - Finisher (Optional Accessory)

    Paper jams – Finisher (optional accessory) Check Finisher, paper jam/paper remains Use the Help button on the printer unit control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes.
  • Page 141 Operate the Finisher lever (1) and move the Finisher away from the Inverter. Open the Finisher top cover. ES3640e MFP User’s Guide Troubleshooting - 141...
  • Page 142 Carefully remove any jammed paper. Close the Finisher top cover. ES3640e MFP User’s Guide Troubleshooting - 142...
  • Page 143 Move the Finisher back into position and connect it to the Inverter. 594, 597, 598/ 644, 646 (paper jam in Finisher) Operate the Finisher lever (1) and move the Finisher away from the Inverter. ES3640e MFP User’s Guide Troubleshooting - 143...
  • Page 144 Open the Finisher front cover (2). Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. ES3640e MFP User’s Guide Troubleshooting - 144...
  • Page 145 Remove the ejected paper. Close the Finisher front cover. ES3640e MFP User’s Guide Troubleshooting - 145...
  • Page 146 Open the Finisher right side cover. Carefully remove any jammed paper. ES3640e MFP User’s Guide Troubleshooting - 146...
  • Page 147 Close the Finisher right side cover. Move the Finisher back into position and connect it to the Inverter. ES3640e MFP User’s Guide Troubleshooting - 147...

  • Page 148: Paper Jam In Finisher/Punch Unit)

    590 (paper jam in Finisher/Punch unit) Operate the Finisher lever (1) and move the Finisher away from the Inverter. Move the tab (2) on the right side of the Finisher to align it with the mark (3). ES3640e MFP User’s Guide Troubleshooting - 148...
  • Page 149 Open the Finisher top cover. Carefully remove any jammed paper. Close the Finisher top cover. ES3640e MFP User’s Guide Troubleshooting - 149...

  • Page 150: Check Inverter, Paper Jam

    Move the Finisher back into position and connect it to the Inverter. Check Inverter, paper jam Operate the Finisher lever (1) and move the Finisher away from the Inverter. ES3640e MFP User’s Guide Troubleshooting - 150...
  • Page 151 Squeeze the recessed handle (2) and open the left side cover of the Inverter. Carefully remove any jammed paper. ES3640e MFP User’s Guide Troubleshooting - 151...
  • Page 152 Close the Inverter left side cover. Move the Finisher back into position and connect it to the Inverter. ES3640e MFP User’s Guide Troubleshooting - 152...
  • Page 153 Operate the Inverter lever (3) and separate the Inverter from the printer. Open the right side door (4) of the Inverter. ES3640e MFP User’s Guide Troubleshooting - 153...
  • Page 154 Remove any jammed paper. Close the right side door. ES3640e MFP User’s Guide Troubleshooting - 154...
  • Page 155 Move the Finisher and Inverter back into position and connect to the printer unit. ES3640e MFP User’s Guide Troubleshooting - 155...

  • Page 156: Avoiding Printer Unit Paper Jams

    Avoiding printer unit paper jams The following table summarizes possible causes of paper jams and suggests ways of avoiding them. Possible cause The printer unit is not level. Your print media is too light or too heavy. Your print media is damp or charged with static electricity.

  • Page 157: Dealing With Unsatisfactory Printing

    Dealing with unsatisfactory printing Symptoms Possible causes Vertical white lines The LED head is dirty. can be seen on the printed page. The toner is low. Foreign materials may be present in the image drum. Light-shielding film of the image drum cartridge is dirty.
  • Page 158 Symptoms Possible causes Vertical lines The image drum appear. cartridge is damaged. The toner is low. Horizontal Lines When the interval is and spots appear about 94mm (4in), the periodically. image drum (the green tube) is damaged or dirty. When the interval is about 42mm (1.5in), there may be foreign particles in the image...

  • Page 159: Paper Jams - Adf

    Paper jams – ADF To clear a paper jam in the ADF: Press down the ADF Release button (1). Gently open the ADF front cover (2). Carefully pull the paper out of the ADF. If there is paper jammed at the ADF exit area, open the ADF document cover, operate the coloured release lever situated on the underside of the cover at (3) and carefully pull out the jammed paper.

  • Page 160: Staple Jams - Finisher (Optional Accessory)

    Staple jams – Finisher (optional accessory) Check Finisher, Staple Jam When the printer unit display indicates a staple jam has occurred, clear the jam as follows: Open the Finisher front cover. Turn the knob in the direction indicated until the colored indicator appears.
  • Page 161 Remove any paper that awaits stapling in the paper ejection area. Pull out the staple unit. ES3640e MFP User’s Guide Troubleshooting - 161...
  • Page 162 Turn the knob in the direction indicated to move the stapler to the front. Grip both sides of the staple cartridge, pull it up and remove it. Raise the staple cartridge gate. ES3640e MFP User’s Guide Troubleshooting - 162...
  • Page 163 Remove all staples that are emerging from the staple case. Return the staple cartridge gate to its original position. Replace the staple cartridge. ES3640e MFP User’s Guide Troubleshooting - 163...
  • Page 164 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. Close the Finisher front cover, being careful not to trap your fingers. ES3640e MFP User’s Guide Troubleshooting - 164...

  • Page 165: Specifications

    Specifications Printer unit Item Dimensions Weight Print speeds Resolution Emulations Memory Paper input at 20 lb (75 g/m²) Paper weight Paper output Interfaces Duty cycle Toner life Image drum life Belt life Fuser life Waste toner bottle life Power rating Power consumption Operating environment Specification...

  • Page 166: Scanner Unit

    Item Noise level Scanner unit Item Dimensions Weight Power source (AC adapter) Operating environment Scanning speed (ADF) Scanning area (ADF) Scanning area (glass) Warm-up time Optical resolution Imaging depth (input) Image processor RAM ADF pad life ADF roller life ADF type ADF capacity Noise level Specification...

  • Page 167: Appendix A - Display Panel Messages (Printer Unit)

    Appendix A – Display Panel Messages (Printer unit) The display panel messages are intended to be self-explanatory. Representative messages are given as examples below. Message Ready to Print Printing tttttt tttttt Near End cccccc Toner Low Fuser Unit Near Life Change Fuser Unit Inverter is Removed Invalid Data...
  • Page 168 Message Open Cover Paper Remains tttttt Please see HELP for details Check Image Drum cccccc Please see HELP for details Appendix A – Display Panel Messages (Printer unit) - 168 Comment Additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper.

  • Page 169: Appendix B - Menu System (Printer Unit)

    Appendix B – Menu system (Printer unit) The top-level Functions menus are: > Configuration > Print Pages > Suspend Printing > Resume Printing > Print Secure Job > Menus > Shutdown > Admin Setup > Calibration > Print Statistics The other special top-level menu is: >...

  • Page 170: Configuration

    Configuration Print Page Count Item value Color Page nnnnnn Monochrome nnnnnn Page Traym nnnnnn MP Tray nnnnnn Finisher Count Item value Staple nnnnnn Punch nnnnnn Finisher nnnnnn Supplies Life Item value xxxx Drum Remaining nnn% Belt Remaining nnn% Appendix B – Menu system (Printer unit) - 170 ES3640e MFP User’s Guide Description Displays number of...

  • Page 171: Network

    Item value Fuser Remaining nnn% xxxx Toner Remaining nnn% (n.nK) Network The items and settings displayed are specific to your system. Full details are given in the Configuration Guide. ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 171 Description Displays the remaining life span of the fuser...

  • Page 172: Paper Size In Tray

    Paper Size in Tray Item value Traym where Executive m is in range 1 Letter Short Edge to 4 Letter Long Edge (similar Legal 14 arrangement Legal 13.5 for all trays) Tabloid Tabloid Extra Legal 13 A4 Short Edge A4 Long Edge A3 Nobi A3 Wide B5 Short Edge...

  • Page 173: Configuration Example - Monochrome Pages Printed

    Item value Total Memory xx MB xx.xx GB [Fxx] Configuration example – monochrome pages printed To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): Ensure that the display panel indicates that the printer unit is ready to print.

  • Page 174: Print Pages

    Prints EFI job log details. Prints color charts. Prints PostScript font list. Prints PCL emulation font list. Prints a demo page. Prints usage report. Prints Oki job log details. Prints the error log. Prints e-mail log. Prints PrintMe Log.

  • Page 175: Print Information Example - Demonstration Page

    Print Information example – demonstration page To print a demo page to demonstrate how your printer unit prints: Ensure that the display panel indicates that the printer unit is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Pages menu is highlighted.

  • Page 176: Print Secure Job

    Print Secure Job Item Value Enter Password nnnn Not Found Secure Job Print Delete Menus Tray Configuration Item Value Paper Feed Tray1 Tray2 Tray3 Tray4 MP Tray Auto Tray Switch Tray Sequence Down Paper feed tray Unit of Inch (L) Measure mm (A) Appendix B –...
  • Page 177 Item Value Traym Config, Paper Size where m is in range 1 to 4 (similar X Dimension arrangement for all trays) Y Dimension Media Type ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 177 Description Tray Size Sets paper in Traym.
  • Page 178 Item Value Traym Config, Media Weight where m is in range 1 to 4 (similar arrangement for all trays) A3 Nobi Paper Legal 14 Paper A5/A6 Paper ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 178 Description Auto Sets media weight for...
  • Page 179 Item Value MP Tray Config Paper Size X Dimension Y Dimension ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 179 Description A3 Nobi Sets paper size for MP A3 Wide Tray. A4 Sht Edge A4 Long Edge B5 Short Edge B5 Long Edge Legal 14...
  • Page 180 Item Value MP Tray Config Media Type Media Weight Tray Usage ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 180 Description Plain Sets the media type for Letterhead MP Tray. Transparency Labels Bond Recycled Card stock Rough Glossy Envelope...

  • Page 181: System Adjust

    System Adjust Item Value Power Save 5 min Time 15 min 30 min 60 min 240 min Clearable Online Warning Auto Continue Manual Timeout 30 sec 60 sec Wait Timeout 5 sec 10 sec 20 sec 30 sec 40 sec 50 sec 60 sec 90 sec...
  • Page 182 Item Value Low Toner Continue Stop Jam Recovery Print Position X Adjust Adjust Y Adjust ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 182 Description Sets the printing operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online.
  • Page 183 Item Value Print Position Duplex X Adjust Adjust Duplex Y Adjust xxxx Darkness +1 – +3 -4 – -1 xxxx Reg Fine Adjust +1 – +3 -3 – -1 ES3640e MFP User’s Guide Appendix B – Menu system (Printer unit) - 183 Description 0.00 During the flip-side...

  • Page 184: Menus Example 1 - Tray 1 Transparencies

    Item Value Paper Black Setting +1 – +2 -2 – -1 Paper Color Setting +1 – +2 -2 – -1 Transparency Black Setting +1 – +2 -2 – -1 Transparency Color Setting +1 – +2 -2 – -1 Drum Cleaning Hex Dump Execute Menus example 1 –...
  • Page 185 Ensure that the display panel indicates that the printer unit is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted. Press the Enter button to select this menu. Press the Up-arrow or Down-arrow buttons repeatedly until Tray Configuration is highlighted.

  • Page 186: Menus Example 2 - Mp Tray Paper Size

    Menus example 2 – MP Tray paper size To set paper size in the MP Tray: Ensure that the display panel indicates that the printer unit is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.

  • Page 187: Appendix C - Scanner Unit Status

    Appendix C – Scanner Unit Status The scanner unit display panel is intended to be self explanatory and provides textual status information and help information (if appropriate) for both the scanner unit and the printer unit. A scanner image is also provided to help indicate where a scanner unit problem has occurred.

  • Page 188: Appendix D - Media Support Information

    Appendix D – Media support information The following tables should be read together and define media sizes in allowable input and output combinations, including Finisher unit punching and stapling options. Explanations of terms used in the table headings are: > B: 2-sided printing (Booklet) >...
  • Page 189 Symbols used in the table bodies are: > Y: Supported i.e. allowable by the MFP Y1: Media ejection possible, but no print guarantee Y2: Short Edge Feed (SEF) only Y3: Media output route is limited by size and an error message may result Y4: Feed direction is determined by the print orientation (Portrait/Landscape) and the N-up setting...

  • Page 190: Input Locations

    Input locations Media size Letter Legal 14in Legal 13.5in Legal 13in Executive Tabloid Tabloid Extra A3 Nobi A3 Wide Index card Com-10 Com-9 Monarch Custom A4LEF A4SEF B5LEF Appendix D – Media support information - 190 ES3640e MFP User’s Guide...
  • Page 191 Media size B5SEF Letter LEF Letter SEF Appendix D – Media support information - 191 ES3640e MFP User’s Guide...

  • Page 192: Printer Unit Output Locations

    Printer unit output locations Media size Letter Legal 14in Legal 13.5in Legal 13in Executive Tabloid Tabloid Extra A3 Nobi A3 Wide Index card Com-10 Com-9 Monarch Custom A4LEF A4SEF B5LEF Appendix D – Media support information - 192 ES3640e MFP User’s Guide...
  • Page 193 Media size B5SEF Letter LEF Letter SEF Appendix D – Media support information - 193 ES3640e MFP User’s Guide...

  • Page 194: Finisher Unit Output Locations

    Finisher unit output locations Media size Letter Legal 14 Legal 13.5 Legal 13 Executive Tabloid Tabloid Extra A3 Nobi A3 Wide Index card Com-10 Com-9 Monarch Custom Appendix D – Media support information - 194 ES3640e MFP User’s Guide...
  • Page 195 Media size A4LEF A4SEF B5LEF B5SEF Letter Letter Appendix D – Media support information - 195 ES3640e MFP User’s Guide...

  • Page 196: Appendix E - Auto Detection Paper Sizes

    Appendix E – Auto detection paper sizes The following tables define which document sizes can be scanned (flatbed or ADF) when using the Auto setting. NOTE (a) settings are mutually exclusive with (b) settings and cannot be changed by the user. Changing between a (c) or (d) setting can be carried out by the user.

  • Page 197: Adf

    Paper type A4 (SEF) (a) A4 (LEF) A5 (SEF) (a) B4 (SEF) B5 (SEF) B5 (LEF) Letter (SEF) (b) Letter (LEF) Legal13 (c) Legal14 (d) Tabloid Appendix E – Auto detection paper sizes - 197 Paper size (mm) 297 x 420 210 x 297 297 x 210 148 x 210...

  • Page 198: Appendix F - Scanner Unit Setup Details

    Appendix F – Scanner unit setup details This section provides an overview of the setup facilities on your scanner unit. Press the SETUP button on the scanner unit control panel to show the Setup Mode screen with the Setup Main Menu: Setting up address books Press the Address Book button (1) to gain access to the following: >...

  • Page 199: Setting Up Mailboxes

    Setting up mailboxes Press the Mailbox button (2) to gain access to the following: > Mailbox List Add/Edit/Delete mailbox entries. Assign a password to each mailbox. If a mailbox password has been lost, the mailbox can be deleted by using the Administrator password. Press the OK button to return to the Setup Main Menu.

  • Page 200: Setting Up Scan Properties

    > Layout Define default setting of Image Sides, Book Copy, Margin Shift, and N-up. > Image processing Define default setting of Edge/Center Erase. > Print/Finishing Settings Define default setting of Tray Selection, Face up/down Print Output, Output Order/Collate, Staple Position, and Punch Position.

  • Page 201: Administrator Setup

    Administrator setup NOTE The Administrator password is required. Press the Administrator Setup button (6) to gain access to the following: > Power Save Mode Enable/disable power save mode. > Password for Administrator Set MFP administrator password. The default is “”. >...
  • Page 202 > Search Root: Set the root DN (Distinguished Name). > Attributes: Specify LDAP attribute corresponding to “Name”, “Surname”, “First Name”, and “Mail Address”. The specified attributes are used to query. The default attributes are: “cn” for “Name” “sn” for “Surname” “givenname”...

  • Page 203: Generating Reports

    > Operation Timer: Specify the duration (10 – 600 sec in 10 sec intervals) from user operation completion until the MFP displays the waiting screen. > Job Reset Timer: Specify the duration (10 – 600 sec in 10 sec intervals) from pausing the COPY/SCAN TO process until the MFP cancels the job.

  • Page 204: Scanner Unit Counter Readings

    > E-Mail Report > FTP Report > MFP Statistics Report Press the OK button to return to the Setup Main Menu. Scanner unit counter readings NOTE The Administrator password is required. Press the Counter button (8) to display counter values. >...

  • Page 205: Appendix G- Troubleshooting (Network)

    Appendix G– Troubleshooting (network) Possible network problems with suggested checks are provided below. Further network troubleshooting information is provided in the Fiery Configuration Guide. Cannot send e-mail If you are unable to send e-mail, check that the following are configured correctly. category Printer Admin Setup>...
  • Page 206 In addition, if you select Secure Protocol as the Authentication Method to access the MS Active Directory, check that the following are configured correctly. category Printer Admin Setup> unit Network Setup> TCP/IP Setup Admin Setup> Server Setup Scanner Administrator Setup> unit LDAP Settings>...

  • Page 207: Appendix H - Touch Screen Setup

    Appendix H – Touch screen setup This section provides an overview of the control functions available for the touch screen display on the scanner unit. On the scanner unit control panel, press the Menu button (1) to display the OSD then press the Up-arrow (2) or Down-arrow (3) buttons to reach the required function.
  • Page 208 Function Auto Adjust Brightness Contrast Clock Phase Horizontal Position Vertical Position OSD Transparence OSD H-Position OSD V-Position Switch Color OSD Language Exit Memory Recall Appendix H – Touch screen setup - 208 Description Automatically adjusts Horizontal Position, Vertical Position, Pixel Clock and Phase for an optimal image.

  • Page 209: Index

    Index accessories 121 installing 121 order details 121 arrow buttons 40 back button 41 cancel button 41 cleaning feed rollers 106 LED heads 102 printer casing 110 clearing paper jams 122 staple jams 160 consumables order details 101 replacing 100 control panel adjusting 39 controls 40...
  • Page 210 recommended media 25 remote scan 87 scan to e-mail 69 scan to FTP 79 scan to hold queue 96 scan to mailbox 88 scanner unit copy settings 61 help 59 log in 56 log out 57 scanning 69 status 58 shutdown/restart button 40 software 25 specifications 165...

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