VTech CS5211 User Manual page 56

Appendix
Warranty (continued)
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered
illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the
www.vtechcanada.com or dial
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery
or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this
limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If
the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify
you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping
costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction
or difficulty; and
2. Include a "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
USA, please visit our website at
1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
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