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Related Manuals for VTech CS5123
Summary of Contents for VTech CS5123
- Page 1 User’s manual w w w . v t e c h p h o n e s . c o m Model: CS5121/ CS5123...
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Page 2: Important Safety Instructions
This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. -
Page 3: Table Of Contents
Table of contents Getting started ....1 Character chart ....16 Parts checklist . - Page 4 Table of contents Set telephone base ringer ... . 34 Operating range ....58 Set remote access code .
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Page 5: Getting Started
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original • To purchase packaging in case your telephone needs warranty service. a replacement battery or power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. -
Page 6: Telephone Base Installation
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet • Use only the is not controlled by a wall switch. If you subscribe to high-speed Internet service power adapter (Digital Subscriber Line - DSL) through your telephone lines, you must install a supplied with this product. -
Page 7: Battery Installation And Charging
Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for • If the handset will short calls. For best performance, charge the battery for at least 16 hours before not be used for a long period of use. -
Page 8: Mounting Bracket Installation
Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mounting, you will need to remove the bracket if it is currently attached for desktop use. - Page 9 Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your phone comes ready for table or desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow these steps: Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone base.
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Page 10: Handset Layout
Getting started Handset layout /VOL+/ • Press to display the directory when the CHARGE light telephone is not in use. • On when the handset is charging in the telephone • Press and hold adjust the ringer volume base. when the telephone is not in use. /VOL-/CID •... -
Page 11: Telephone Base Layout
Getting started Telephone base layout X/DELETE Message window • Pr e s s t o d e l e te m e s s ag e • Shows the status and number currently playing (page 38). of messages (page 41). •... -
Page 12: Telephone Settings
Telephone settings Date and time If you subscribe to caller ID service, the date and time will be set automatically • In the event of a with the next incoming call. If you do not have caller ID service, you can set the power failure, the date and time manually. -
Page 13: Ringer
Telephone settings Ringer You can select from different ringers. • If the ringer Press PROG when the handset is not in use. volume is set to Press until the screen displays RINGER: and the current setting. OFF, RINGER OFF and will be Press SELECT. -
Page 14: Dial Mode
Telephone settings Dial mode If you have touch-tone service, the telephone is ready for use as soon as the • If, in the future, battery is charged. If you have pulse (rotary) service, you will need to change your telephone the dial mode. -
Page 15: Language
Telephone settings Language Press PROG when the handset is not in use. until LANGUAGE is displayed. Press Press SELECT. The current setting flashes. until the screen displays the desired language (English, Espanol Press or Francais). Press SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.com... -
Page 16: Telephone Operation
Telephone operation Make calls • Press /FLASH and then use the dial pad keys to dial a number. • The call timer -OR- will be activated during a call to Enter the phone number first. You can press to backspace and press show call duration. -
Page 17: Call Waiting
Telephone operation Call waiting If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your telephone service provider. -
Page 18: Redial
Telephone operation Redial • The telephone stores five most recently dialed telephone numbers on the redial list. When the list is full, the oldest entry is deleted to make room for the new entry. • Press REDIAL/PAUSE, then press or REDIAL/PAUSE repeatedly to review the redial list. -
Page 19: Directory
Telephone operation Directory The directory can store up to 20 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry Press PROG when the handset is not in use. The screen displays DIRECTORY. Press SELECT. -
Page 20: Character Chart
Telephone operation Character chart Use the dial pad keys and the chart below to enter a name (up to 14 characters). • When you reach An error tone will sound if you try to enter more than 14 characters. Each press the end of the list of a particular key causes the characters to be displayed in the following order: in the directory,... -
Page 21: Edit A Directory Entry
Telephone operation Edit a directory entry Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. Press to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll to find the desired entry. -
Page 22: Delete A Directory Entry
Telephone operation Delete a directory entry Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. Press to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad key for the first letter of the entry you want to delete. If necessary, scroll to find the desired entry. -
Page 23: Copy A Directory Entry Into Speed Dial
Telephone operation Copy a directory entry into speed dial Press /VOL+/ when the handset is not in use. The screen displays DIRECTORY. Press to scroll through the entries stored in the directory alphabetically. - OR - Press the dial pad key for the first letter of the entry you want to copy. If necessary, scroll to find the desired entry. -
Page 24: Speed Dial
Telephone operation Speed dial Your telephone can store up to nine telephone numbers with names (up to 14 • The entries stored characters and 24 digits in each location) in the speed dial memory locations in the speed you assign in each handset. dial memory will be numbered Store a speed dial entry... -
Page 25: Edit A Speed Dial Entry
Telephone operation Edit a speed dial entry Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. When the screen displays the entry you want to edit, SPEED EDIT DEL press SELECT. -
Page 26: Delete A Speed Dial Entry
Telephone operation Delete a speed dial entry Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. When the screen displays the desired entry, press SELECT. Then press until DEL (delete) flashes. Press SELECT. -
Page 27: Reassign Speed Dial Locations
Telephone operation Reassign speed dial locations Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. SPEED EDIT DEL When the screen displays the desired entry, press 8005959511 SELECT. Press until SPEED flashes. -
Page 28: About Caller Id
Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your telephone service provider. -
Page 29: Call Log
Telephone operation Call log Caller’s name • If you answer VTECH a call before the information Caller’s telephone number 800-595-9511 appears on the screen, it will not New call log indicator and be stored in the location in the call log... -
Page 30: Review The Call Log
Telephone operation Review the call log Press /VOL-/CID to view the call log when in idle mode. • If you have Press to scroll through the entries. programmed a home area code There will be an error tone when you reach the end of the call log list and the (page 10), only screen will display END OF LIST. -
Page 31: Dial A Call Log Number
Telephone operation Dial a call log number Press /VOL-/CID to enter the call log when the handset is not in use. Press to select the desired entry, then press /FLASH. -OR- Press /VOL-/CID to enter the call log when the handset is not in use. Press to select the desired entry. -
Page 32: Save A Call Log Entry To The Directory
Telephone operation Save a call log entry to the directory Press /VOL-/CID to enter the call log when the handset is not in use. Press to select the desired entry. If you wish to change how the number is saved, press # repeatedly 8005959511 until the desired option displays. -
Page 33: Delete From The Call Log
Telephone operation Delete from the call log Delete an entry: Press /VOL-/CID to enter the call log. Press to select the entry to be deleted. Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: Press and hold CHAN/REMOVE when the telephone is not in use. The screen displays ERASE ALL? N Y. -
Page 34: Call Log Display Screen Messages
Telephone operation Call log display screen messages Displays: When: The caller is blocking the name information. PRIVATE NAME The caller is blocking the telephone number PRIVATE NUMBER information. PRIVATE CALLER The caller is blocking the name and number information. This caller’s name is unavailable. UNKNOWN NAME UNKNOWN NUMBER This caller’s number is unavailable. -
Page 35: Answering System
Answering system Message capacity The answering system can record up to 95 messages, depending on the length of each message. Each individual message can be up to four minutes in length, and the total maximum recording time is approximately 12 minutes. Messages will remain available for replay until they are deleted. -
Page 36: Activate The Answering System
Answering system Activate the answering system The answering system must be turned on to answer and record messages. • If you have caller If the answering system is turned on, the ANS ON/OFF light will be on. Press ID service the ANS ON/OFF to turn the answering system off or on. -
Page 37: Answering System Setup
Answering system Answering system setup The answering system uses voice prompts to guide you through the steps to set up the answering system. Press /PLAY/STOP anytime to save and exit the SET UP menu. Set number of rings This feature allows you to select the number of rings before the answering system answers. -
Page 38: Set Telephone Base Ringer
Answering system Set telephone base ringer This feature allows you to select the telephone base ringer volume level. • The handset Press SET UP when in idle mode until the system announces the telephone ringer volume is set separately. base ringer setting. There are three levels: HI (high), OF (off) and LO (low). See page 9 for Press /SKIP or /REPEAT until the system announces the desired telephone details. -
Page 39: Set Message Alert Tone
Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new • The answering messages when the telephone is not in use. The tone will stop when all new system must be turned on for the messages have been reviewed. -
Page 40: Outgoing Announcement
Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered • Your by the answering system. announcement The telephone is preset with a greeting that answers calls with “Hello, please leave can be up to 90 seconds in a message after the tone.”... -
Page 41: Record Your Own Announcement
Answering system Record your own announcement Press ANNC while in idle mode and the system will announce “Announcement. • When your Press PLAY or press RECORD.” announcement is deleted, calls Press RECORD and the system announces, “Record after the tone. Press will be answered STOP when you are done.”... -
Page 42: New Message Indication
Answering system New message indication The message display counter will flash when there are new answering • If the system system messages. has less than five minutes of If the new message alert tone is turned on, the telephone base will beep every recording time ten seconds when there are messages that have not been reviewed. -
Page 43: Delete All Messages
Answering system Delete all messages Press X/DELETE when the system is not in use. The system will announce • Memos shorter “ To delete all old messages, press DELETE again.” Press X/DELETE again. than one second All previously heard messages will be erased and the system will announce “ All will not be old messages deleted.”... -
Page 44: Call Screening
Answering system Call screening If the answering system is on, you can listen at the telephone base to a caller leaving a message on the answering system. If the base volume is set to 1, you will not hear your messages as callers leave them. Call intercept When a caller is leaving a message on the answering system and you decide /FLASH. -
Page 45: Message Window Displays
Answering system Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Window displays: When: No messages. 1-95 Total number of old message(s) recorded. 0-94 (flashing) Total number of new and old messages recorded. -
Page 46: Remote Access
Answering system Remote access A two-digit security code is required to access the system remotely from any • If you pause more touch-tone telephone that does not share the same line with your answering than four seconds after each system. The factory preset code is 19; see page 34 to change it. remote command Dial your telephone number from any touch-tone telephone. -
Page 47: Appendix
Handset display screen messages Displays: When: There is no power connected to the telephone base or the CAN’T CONNECT handset is too far away from the telephone base. There are no call log entries. CID EMPTY The cordless handset is searching for the telephone base. CONNECTING... - Page 48 Handset display screen messages Displays: When: The handset ringer is turned off. RINGER OFF The telephone base is searching for another available SCANNING... channel. www.vtechphones.com...
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Page 49: Battery
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operation Operating time While in use (talking) Five hours While not in use (standby*) Six days *Handset is off the telephone base but not in use. The battery needs charging when: •... -
Page 50: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 51: Troubleshooting
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use. - Page 52 Troubleshooting Problem Suggestion Make sure the handset is placed in the telephone base correctly. The handset CHARGE light The battery does not • should be on. charge in the handset • Remove the battery from the handset and then install it in the handset again. Put the handset or the handset battery back to the telephone base and charge for 16 hours.
- Page 53 Troubleshooting Problem Suggestion There is no dial tone. • First, try all the above suggestions. • Move the handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. •...
- Page 54 Troubleshooting Problem Suggestion The telephone does • Make sure the handset ringer is on (page 9) and/or the telephone base ringer is on (page 34). not ring when there is • Make sure the telephone line cord and power adapter are plugged in properly (page 2). an incoming call.
- Page 55 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
- Page 56 Troubleshooting Problem Suggestion There is noise • The handset may be out of range. Move it closer to the telephone base. or interference • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. during a telephone •...
- Page 57 Troubleshooting Problem Suggestion My caller ID features are • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. not working properly. • The caller may not be calling from an area which supports caller ID. •...
- Page 58 Troubleshooting Problem Suggestion Caller ID entries do not • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number,) in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, match the numbers I or a 1 plus the area code plus the seven digits.
- Page 59 Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. does not record • When the answering machine is full, it does not record new messages until some old messages are deleted. messages. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine.
- Page 60 Troubleshooting Problem Suggestion The messages on • Press VOL+ on the telephone base to increase the speaker volume. the system are very difficult to hear. My cordless handset • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch.
- Page 61 Troubleshooting Problem Suggestion Common cure for • If the unit is not responding normally, try putting the handset in the telephone base. If it does not respond, try the following (in the order listed): electronic equipment • Disconnect the power to the telephone base. •...
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Page 62: Operating Range
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display POWER FAILURE OR OUT OF RANGE. -
Page 63: About Cordless Telephones
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;... - Page 64 VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 65: Fcc, Acta And Ic Regulations
The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. -
Page 66: The Rbrc ® Seal
VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC ®... -
Page 67: Technical Specifications
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 5857.20-5865.90 MHz Telephone base: 912.75-917.10MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 7.32in X 2.01in X 1.57in (186.0mm X 51.0mm X 40.0mm) Telephone base: 5.95in X 5.34in X 3.70in (151.1mm X 135.6mm X 94.0mm) -
Page 68: Index
Index Delete messages from answering system 39 Important safety instructions About cordless telephones 59 Delete a speed dial entry 22 Index 64 Activate the answering system 32 Delete from the call log 29 Answer calls 12 Delete your announcement 37 Answering system Desk/table bracket installation 5 Answering system setup 33... - Page 69 Index RBRC seal 62 Technical specifications 63 ® Reassign speed dial locations 23 Telephone base installation Record a memo 39 Telephone base layout Record your own announcement 37 Telephone settings Redial 14 Temporary tone dialing 13 Remote access 42 Troubleshooting 47 Review the directory 16 Review the call log 26 Ringer 9...
- Page 70 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.