Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com.
Your telephone contans the followng tems. Save your sales recept and orgnal packagng n case your telephone needs warranty servce. 1. Handsets 2. Telephone lne cord 2 for CS5111-2, 3 for CS5111-3 5. Battery compartment 6. Batteres covers 2 for CS5111-2,...
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. Make sure that the • Use only the electrcal outlet s not controlled by a wall swtch. If you subscrbe to hgh-speed power adapters Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lnes, suppled wth ths product.
Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power s low, LOW BATTERY wll be dsplayed and wll flash on the handset screen.
Getting started Mounting bracket installation Your telephone base comes wth the mountng bracket nstalled, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mountng, you wll need to remove the bracket f t s currently attached for desktop use.
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Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for table or desktop use. If you have repostoned the bracket for wall mountng and now want to return to desktop use, follow these steps: Insert the lower porton tabs of the mountng bracket nto the upper grooves of the telephone base.
Getting started Handset layout CHARGE lght • On when the handset s chargng n the telephone base or charger. /VOL-/CID • When the phone s not n use, press to revew the call log. • Press and hold to adjust the rnger volume when n dle mode.
Getting started Telephone base layout IN USE light • Flashes when there s an ncomng call. • On when the handset s n use. VOICEMAIL light • Flashes when you have new vocemal from your telephone company. FIND HANDSET • Press to page all handsets.
Telephone settings Date and time If you subscrbe to caller ID servce, the date and tme wll be set automatcally • In the event of a wth the next ncomng call. If you do not have caller ID servce, you can set the power falure, the date and tme manually and ndvdually for each system handset.
Telephone settings Ringer You can select from dfferent rngers. Press PROG when the handset s not n use. Press untl the screen dsplays RINGER: and the current settng. Press SELECT. The current setting flashes, and you will hear a sample of the ringer. Press to select RINGER: 1, 2, 3, or 4.
Telephone settings Dial mode If you have touch tone servce, the telephone s ready for use as soon as the • If, n the future, battery s charged. If you have pulse (rotary) servce, you wll need to change your phone the dal mode.
Telephone settings Language Press PROG when the handset s not n use. Press untl LANGUAGE s dsplayed. Press SELECT. The current setting flashes. Press untl the screen dsplays the desred language (ENGLISH, ESPANOL or FRANCAIS). Press SELECT to confirm your selection. You will hear a confirmation tone. Clear voicemail If you subscrbe to vocemal servces provded by your telephone company, NEW VOICEMAIL and...
Telephone operation Make calls • Press • The call tmer -OR- wll be actvated durng a call to Enter the phone number first. You can press show call duraton. CHAN/REMOVE to erase dgts. • The handset wll Press beep f t s moved out of range whle Answer calls on a call.
Telephone operation Call waiting If you subscrbe to call watng servce and you are on a call when a new call comes n, you wll hear a beep. The caller ID nformaton wll be dsplayed f you subscrbe to combned caller ID wth call watng servce from your local telephone company.
Telephone operation Redial • The telephone stores the five most recently dialed telephone numbers on the redal lst. When the lst s full, the oldest entry s deleted to make room for the new entry. • Press REDIAL/PAUSE, then press revew the redal lst.
Telephone operation Transfer an external call An external call can be forwarded to another handset durng a conversaton. Whle on a call, press SELECT/X-FER on the orgnatng handset and ts screen wll show CALL TRANSFERED. When the other handset rngs, press and ts screen wll show TRANSFERED CALL.
Telephone operation Directory The drectory can store up to 20 entres (ncludng nne speed dal entres). Each • Each handset has entry may consst of a number up to 24 dgts and a name up to 14 characters. an ndependent drectory.
Telephone operation Character chart Use the dal pad keys and the chart below to enter a name (up to 14 characters). An error tone wll sound f you try to enter more than 14 characters. Each press of a partcular key causes the characters to be dsplayed n the followng order: Characters by number of key presses Dal key &...
Telephone operation Edit a directory entry Press DIRECTORY. Press - OR - Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll When the screen dsplays the desred entry, press SELECT. Then press Press SELECT.
Telephone operation Press to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a drectory entry. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry Press /VOL+/...
Telephone operation Copy a directory entry into speed dial Press DIRECTORY. Press - OR - Press the dial pad key for the first letter of the entry you want to copy. If necessary, scroll When the screen dsplays the desred entry, press SELECT.
Telephone operation Speed dial Your telephone can store up to nne telephone numbers wth names (up to 14 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn n the handset. Store a speed dial entry Press PROG when the handset s not n use and then press screen dsplays SPEED DIAL.
Telephone operation Press (no) for a normal rnger. If you choose Y, a Press SELECT or PROG to confirm. You will hear a confirmation tone. Edit a speed dial entry Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use.
Telephone operation Press to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a drectory entry. Press SELECT to confirm. You will hear a confirmation tone. Delete a speed dial entry Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use.
Telephone operation Reassign speed dial locations Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. When the screen dsplays the desred entry, press SELECT. Press Press SELECT. The screen dsplays ENTER 1-9. Press a key (1-9) to reassgn ths entry nto another memory locaton.
Telephone operation About caller ID The caller ID wth call watng feature n ths telephone lets you see the name and telephone number of the caller before answerng the call, even when already on a call. These features requre servces provded by your local telephone company.
t wll not affect the call log of other handset(s). call. In addton, the callers may ntentonally block ther names and/or telephone numbers. VTECH 800-595-9511 6:10 08/17 Tme of call Date of call www.vtechphones.com New call log ndcator and...
Telephone operation Review the call log Press /VOL-/CID to vew the call log. Press to scroll through the entres. There wll be an error tone when you reach the end of the call log lst and the screen wll dsplay END OF LIST. Make call log entries ready to dial Although the call log entres receved have 10 dgts (the area code plus the seven-dgt number), n some areas,...
Telephone operation Dial a call log number Press /VOL-/CID to enter the call log when the telephone s not n use. Press -OR- Press /VOL-/CID to enter the call log when the telephone s not n use. Press Press SELECT, then DIAL flashes. Press to select the desred entry, then press to select the desred entry.
Telephone operation Save a call log entry to the directory Press /VOL-/CID to enter the call log when the telephone s not n use. Press to select the desred entry. If you wsh to change how the number s saved, press # repeatedly untl the desred opton dsplays.
Telephone operation Delete from the call log Delete an entry: Press /VOL-/CID to enter the call log when the telephone s not n use. Press Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: Press and hold CHAN/REMOVE when the telephone s not n use. The screen dsplays ERASE ALL? N Y.
Telephone operation Call log display screen messages Displays: When: The caller s blockng the name nformaton. PRIVATE NAME The caller s blockng the telephone number PRIVATE NUMBER nformaton. The caller s blockng the name and number PRIVATE CALLER nformaton. Ths caller’s name s unavalable. UNKNOWN NAME Ths caller’s number s unavalable.
Handset display screen messages Dsplays: LOW BATTERY CID EMPTY CONNECTING... DIRECTORY EMPTY MEMORY FULL XX MISSED CALLS NEW VOICEMAIL **PAGING** PHONE **RINGING** RINGER OFF SCANNING... SYSTEM HS BUSY When: The battery needs to be recharged. There are no call log entres. The cordless handset s searchng for the telephone base.
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operaton Whle n use (talkng) Whle not n use (standby*) *Handset s off the telephone base but not n use. The battery needs chargng when: •...
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all nstructons. Follow all warnngs and nstructons marked on the product. Unplug ths product from the wall outlet before cleanng.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our webste at www.vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery s nstalled and charged correctly (page 3). For optmum daly work at all.
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Troubleshooting Problem Suggestion The battery does not • Make sure the handset s placed n the telephone base or charger correctly. The handset CHARGE lght on the handset should be on. charge n the handset or the handset battery • Remove the battery from the handset and then re-nstall t n the handset.
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Troubleshooting Problem Suggestion There s no dal tone. • Frst, try all the above suggestons. • Move the handset closer to the telephone base. It mght be out of range. • The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. •...
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Troubleshooting Problem Suggestion The telephone does • Make sure the rnger s on (page 9). not rng when there s • Make sure the telephone lne cord and power adapter are plugged n properly (page 2). an ncomng call. • The handset may be too far from the telephone base.
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Troubleshooting Problem Suggestion I cannot dal out. • Frst, try all the above suggestons. • Make sure there s a dal tone before dalng. It s normal f the handset takes a second or two to synchronze wth the telephone base before producng a dal tone. Wat an extra second before dalng.
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Troubleshooting Problem Suggestion There s nose • The handset may be out of range. Move t closer to the telephone base. or nterference • Applances or other cordless telephones plugged nto the same crcut as the telephone base durng a telephone can cause nterference.
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Troubleshooting Problem Suggestion I hear other calls when • Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If usng the telephone. there are stll other calls, the problem s probably n the wrng or local servce. Call your local telephone company.
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Troubleshooting Problem Suggestion The system does • Make sure you subscrbe to caller ID wth call watng features provded by the local telephone not receve caller ID, company. or the system does • The caller may not be callng from an area whch supports caller ID. not dsplay caller ID •...
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Troubleshooting Problem Suggestion My cordless handset • Make sure the power cord s securely plugged nto the telephone base. Plug the unt nto a beeps and s not dfferent workng electrcal outlet not controlled by a wall swtch. performng normally. •...
Operating range Ths cordless telephone operates wth the maxmum power allowed by the Federal Communcatons Commsson (FCC). Even so, ths handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset s out of range, the handset wll dsplay CONNECTING...
How long is the limited warranty period? The lmted warranty perod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repars or replaces a Materally Defectve Product under the terms of ths lmted warranty, ths lmted warranty also apples to the repared or replacement Product for a perod of ether (a) 90 days from the date the repared or replacement Product s shpped to you or (b) the tme remanng on the orgnal one-year warranty;...
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VTech assumes no rsk for damage or loss of the Product n transt. If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty.
The telephone base shall be nstalled and used such that parts of the user’s body other than the hands are mantaned at a dstance of approxmately 20 cm (8 nches) or more. If you choose to use a clppng devce, please make sure to only use the suppled VTech belt clp.
llegal n your area. VTech’s partcpaton n RBRC at authorzed VTech product servce centers. Please call 1-800-8-BATTERY bans/restrctons n your area. VTech’s nvolvement n ths program s part of ts commtment to protectng our envronment and conservng natural resources. RBRC ®...
Technical specifications Frequency control Crystal controlled PLL syntheszer Transmt frequency Handset: 5857.20-5865.90 MHz Telephone base: 912.75-917.10MHz Channels Nomnal effectve range Maxmum power allowed by FCC and IC. Actual operatng range may vary accordng to envronmental condtons at the tme of use. Sze Handset: 7.32n X 2.01n X 1.57n (186.0mm X 51.0mm X 40.0mm) Telephone base: 4.33n X 5.34n X 3.78n (110.0mm X 135.6mm X 96.0mm)
Index About caller ID 25 About cordless telephones 45 Answer calls 12 Battery 3, 33 Call log 26 Call log dsplay screen messages 31 Call watng 13 Channel 12 Character chart 17 Chargng Clear vocemal 11 Copy a drectory entry nto speed dal 20 Date and tme 8 Delete a drectory entry 19 Delete a speed dal entry 23...
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Index Mantenance 44 Make call log entres ready to dal 27 Make calls Mountng bracket nstallaton 4 Operatng range 44 Parts checklst 1 RBRC seal 48 ® Reassgn speed dal locatons 24 Redal 14 Revew the call log 27 Revew the drectory Rnger 9 Rnger volume 9 Save a call log entry to the drectory 29...