When A Maintenance Call/Service Call Occurs - Epson SureColor SC-S70600 User Manual

EPSON SC-S70600 series/SC-S50600 series/SC-S30600 series User's Guide
Messages
Pressure Roller Error
Pressure rollers are positioned
incorrectly.
Release media loading lever and
reposition rollers.
Ink Layering Error
Pressure rollers are positioned
incorrectly.
Reposition rollers.

When a Maintenance Call/Service Call Occurs

Error messages
Maintenance Request
Replace Part Soon/Replace Part Now
XXXXXXXX
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn't work,
note the code and call for service.
Call-for-Service Request Error Codes
The portions indicated by asterisks ("*") vary depending on the type of error.
Carriage error
Media feed error
Circuit error
Ink system error
Component has reached end of service life
Mechanical error
Heater error
Problem Solver
What to do
One of the following has occurred. Reposition the rollers as described in "Printable Area".
❏
None of the rollers is positioned inside the bounds of the black labels.
❏
Only one of the rollers is positioned inside the bounds of the black labels.
❏
The rollers at the edges of the media are not the same type.
(A high pressure roller is at one edge, a low pressure roller at the other.)
❏
On is selected for Media Size Check in the printer settings menu and a roller is
positioned in a black label that is not over the media.
❏
Two rollers are positioned inside the bounds of the same black label.
"Printable area" on page 70
U
You are using the low pressure rollers. Use the high pressure rollers for ink layering.
Ink layering U "High Print Quality" on page 23
What to do
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service call
occurs if you continue to use the printer.
A call for service occurs when:
❏
The power cable is not connected securely
❏
An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing. Turn
off the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Turn on the printer again multiple times.
If the same call for service is displayed on the LCD panel, contact your dealer or
EpsonSupport for assistance. Tell them the call for service code is "XXXX".
11**
12**, 15A*, 161*
00**, 13**, 1A**, 1F**, 20**, 3000, Dx**, Fx**
14**,162*
110*, 143*
15**
19**
113