Printer Problems - Dell bpcwcsn_5 - OptiPlex - 740 User Manual

Printer Problems

Fill out the "Diagnostics Checklist" on page 351 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the
Product Information Guide
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.
C
H E C K T H E P R I N T E R D O C U M E N T A T I O N
troubleshooting information.
E
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
C
H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T
E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp. —
V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
1
Click View installed printers or fax printers.
2
If the printer is listed, right-click the printer icon.
Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following
3
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s):
setting is USB.
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E I N S T A L L T H E P R I N T E R D R I V E R
322
Solving Problems
.
— See the printer documentation for setup and
—
— Ensure that the electrical outlet is working by testing it with another
W
I N D O W S
— See the printer documentation for instructions.
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